Oro Verde Cuenca

Photo gallery for Oro Verde Cuenca

Primary image
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, in-room safe, desk
View from room
Premium bedding, down duvets, in-room safe, desk

Overview of Oro Verde Cuenca

VIP Access

Oro Verde Cuenca

4.5 star property
Luxury hotel in San Sebastián with outdoor pool and restaurant

9.2/10 Superb

296 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is €74
Price available on 26/06/2022
Map
Av Ordóñez Lasso S/N, Cuenca, Azuay
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In San Sebastián
  • Calderon Park - 17 min drive
  • El Cajas National Park - 23 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 23 min drive
  • Free airport shuttle

About this property

Oro Verde Cuenca

Located only 4 mi (6.5 km) from the airport, Oro Verde Cuenca offers a free shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Altitud 2560, which serves local cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers say good things about the helpful staff and overall comfort.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Altitud 2560 – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Lobby Bar – On-site piano bar. Open daily.
Gourmet Deli – This delicatessen only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Resort fee: USD 1.68 per accommodation, per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 40.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of USD 36.60 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Oro Verde Cuenca
Hotel Oro Verde
Oro Verde Cuenca
Cuenca Oro Verde Hotel
Oro Verde Cuenca Hotel
Hotel Oro Verde Cuenca
Oro Verde Cuenca Cuenca
Oro Verde Cuenca Hotel Cuenca

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

ALEJANDRO, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

The pool and the amenities where closed some of the employees don’t even know how to get access to the sauna Very disappointed The pool in not heated
Jazmin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Golden experience
Very nice hotel with very helpful and pleasant staff. Breakfast buffet was one of the best I've ever had. Also fitness center was fully equipped for great workout overall great experience and look forward to rebooking in the future.
Diego A, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious, comfy good breakfast
Excellent all around. Loved the heating system and breakfast. Very cimfy spacious room.
Cristina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel in Cuenca
Juan, 2-night romance trip
Verified Expedia guest review

8/10 Very good

My first time in cuenca but I was very impressed with its architecture and rivers
Julio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay and relax
Hector, 2-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Great stay - staff was very friendly!
Talisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Martin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It is a very nice hotel, my husband and I stayed for 1 night only but the service, the location and the staff was amazing. We will probably comeback in 2 days when we pass by from Loja. They gave us a map of the city so it was easy to see everything, this city is stunning and very safe, we felt safe.
Mariana, 1-night romance trip
Verified Expedia guest review