Grand Hotel Zagreb

4.0 star property
4-star hotel in Zagreb with spa and indoor pool

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Grand Hotel Zagreb

Photo gallery for Grand Hotel Zagreb

Front of property
Superior Room, 2 Single Beds, Non Smoking
Lobby sitting area
Separate bathtub and shower, free toiletries, hair dryer, towels
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview of Grand Hotel Zagreb

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
27 Jankomir, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
Feel at home
  • Children's pool
  • Separate bath and shower
  • Separate sitting area
  • Television
  • Patio
  • Daily housekeeping

Room options

Deluxe Suite, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Twin Room, 1 Bedroom

  • 30.31 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Futon

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Single Beds

About this area

What's nearby

  • Ban Jelacic Square - 12 min drive

Getting around

  • Zagreb (ZAG) - 20 min drive
  • Zapresic Station - 11 min drive
  • Zapresic Novi Dvori Station - 14 min drive
  • Brdovec Station - 16 min drive


  • McDonald's - 8 min walk
  • Pan-Pek - 4 min drive
  • McDonald’s - 12 min walk
  • Mr. Jack - 4 min drive
  • Leggiero Bar - 6 min walk

About this property

Grand Hotel Zagreb

Enjoy your visit to Zagreb with a stay at Grand Hotel Zagreb. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre.


Croatian, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)
This information is provided by our partners.

At a glance

Hotel size

  • 163 rooms


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Co-working spaces
  • Conference centre (2153 square feet of space)


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers


  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairwells
  • Front entrance ramp
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 90-cm TV

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Extra futon (surcharge)

What to enjoy

  • Patio
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features


The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

Optional extras

  • Futon beds are available for EUR 45.00 per night

Children & extra beds

  • Cots/infant beds are available for EUR 15.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Zagreb Hotel
Grand Hotel Zagreb Zagreb
Grand Hotel Zagreb Hotel Zagreb

Frequently asked questions

Does Grand Hotel Zagreb offer free cancellation for a full refund?
Yes, Grand Hotel Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Zagreb?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Zagreb?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Grand Hotel Zagreb?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Zagreb?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Grand Hotel Zagreb?
You can check in from 3:00 PM - midnight. Check-out time is 10:00 AM.
What is there to do at Grand Hotel Zagreb and nearby?
Grand Hotel Zagreb has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Grand Hotel Zagreb?
Yes, there's an on-site restaurant.
Does Grand Hotel Zagreb have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Grand Hotel Zagreb like?
Grand Hotel Zagreb is located a short 5-minute walk from City Center One West.







Staff & service




Property conditions & facilities




10/10 Exceptional

Gillian, 1-night trip
Verified guest review

10/10 Exceptional

Sandra, 2-night trip
Verified guest review

10/10 Exceptional

Marjan, 2-night trip
Verified guest review

10/10 Exceptional

Darnell, 2-night family trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review

10/10 Exceptional

Upscale, modern, clean. Pleasant staff. Awesome breakfast. Nicely out of the way and easy to get to but not walkable to any attractions. As long as you arent looking to be in the middle of the tourist scene I highly recommend staying here.
Verified Travelocity guest review

10/10 Exceptional

The hotel is very nice and the service is fantastic. The rooms are large, the bathrooms are large and everything is clean. The spa and gym are amazing as well. The thing to keep in mind is that it is about 35 minutes from the city center and there is no public transportation from the hotel to the city center, which means you either rent a car and take a cab. The cab ride one way is between $25 to $35 Euros depending on traffic. If the hotel would offer a shuttle service to the city center twice a day, it would be perfect.
Marcela, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nice new clean hotel, I would definitely stay here again.
Marshall, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Never, never, never again in Grand Joke Zagreb
Never, never again!!! Let's start from the beginning - I asked for a room on the quiet side, I got confirmation that this is not a problem - I got a room side/front street, it was not quiet. There was no iron and ironing board in the entire hotel - after our very firm complaint, they bought it and delivered it to the room. Pillows - drama, hard and artificial, not possible to sleep o them- probably the cheapest range that can be found on the market. Waiter service - people without any experience, as if they were taken from a street round-up. No draft beer in the bar/restaurant. Bar- very small without any atmosphere. Check-out at 10.00!!!!!!!. There was no option for a later check-out - my friend wanted to leave his luggage for storage - the receptionist with disarming honesty said that he can't do it because there is no room to store luggage. Breakfast - really nothing special, very basic. The car park is a public, huge car park where cars of employees from companies that are around the hotel are parked - it is not a guarded hotel parking. And finally, the best - all these attractions for only 200 EUR per night. I have a very strong recommendation - change the name of the hotel to Grand Joke Zagreb because it's the biggest negative Joke I've had for last several years, sleeping in hundreds of hotels in Europe.
Maciej, 2-night business trip
Verified guest review

4/10 Fair

4 stars hotel,but w/o offering kettle at room....shower is not stable for the tempature
FENG-PEI, 1-night business trip
Verified guest review