Hotel Toscana

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1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Overview of Hotel Toscana

Hotel Toscana

3.0 star property
Mountain hotel with 2 restaurants, near Mystery Rooms

7.2/10 Good

320 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Separate bedrooms
  • Ski facilities
The price is €217
Price available on 02/07/2022
Map
Jungfraustrasse 19, Interlaken, 3800
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Ski storage
  • Self parking
  • Terrace
  • Garden
  • Front desk safe
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Central Interlaken
  • Mystery Rooms - 8 min walk
  • Lake Thun - 34 min walk
  • Lake Brienz - 34 min walk
  • Interlaken Casino - 4 min drive
  • Staubbach Falls - 25 min drive
  • Trummelbach Falls - 24 min drive
  • Giessbach Falls - 15 min drive
  • Panorama Bridge Sigriswil - 25 min drive
  • Oberhofen Castle - 31 min drive
  • Jungfrau - 30 min drive

Getting around

  • Bern (BRN-Belp) - 43 min drive
  • Zurich Airport (ZRH) - 102 min drive
  • Interlaken West Station - 5 min walk
  • Interlaken West Ferry Terminal - 8 min walk
  • Interlaken Harderbahn Station - 14 min walk

About this property

Hotel Toscana

Hotel Toscana puts you within a 10-minute drive of Mystery Rooms and Lake Thun. Guests looking for a bite to eat can visit village, one of 2 restaurants, which serves lunch and dinner. Other features include a terrace and a garden. The helpful staff and central location get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:30 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 15.00 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Shared microwave
  • Shared fridge

Taking the kids

  • Children stay free

What to do

  • Skiing nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Electric kettle
  • Window screens

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Village – This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for CHF 20.0 per day
  • Rollaway beds are available for CHF 30.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CHF 15.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Toscana Interlaken
Toscana Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Frequently asked questions

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.3/10

Amenities

7.0/10

Property conditions & facilities

6.1/10

Eco-friendliness

6/10 Good

vacation
no air condition ( hotel toscana and hotels.com super vague discription - try to charge extra upon arrival). tv not working. bathroom tub super slippery. no partial or full garden or mountain view as advertised. however, covenient to train station and night lady was nice. others ?? 4 restaurants right ouside window with loud noise till 1 am.
Rafiq, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Benton B, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff are very helpful and friendly
Irene, 4-night trip
Verified Expedia guest review

8/10 Very good

Good location but hard to find with Google maps. Parking was a mystery at first, but once I found it, there was no problem. Hotel staff roll into the office a bit after 8:00 am, so if you need person service in the morning, you will need to wait until they arrive.
Peter, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Would not recommend
We stayed here for three nights and it was miserable. First, hotels.com had not indicated at any point while booking including in the “fees” breakdown that the parking on site cost 15 CHF per night. Really annoying start, but fine. Except NO. What a PARKING SITUATION. You have to drive through the tiniest narrowest tunnel to get to the tiniest narrowest spots. There are only a few available and it is SO TIGHT. It took us half an hour each day to get in and get out. Additionally, the room was LOUD at night. It is on a busy street full of restaurants open late. The hotel is literally over a restaurant. There was plenty of noise from in the hotel as well. Also, there are not light blocking curtains (not even pretend ones). It was so so bright in the room all night long due to lots of lights right outside. The bathroom door did not lock. It was terrible, especially for the price, and I would not stay here again.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

abdoullah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst "hospitality" experience of my life
Typically, I believe in following mom's advice: "don't say anything if there's nothing nice to say" .... unfortunately in this case, the experience was so horrible it was also traumatic. I called the hotel the morning of our stay because there was a booking error that cancelled the reservation. The woman I spoke with was not only short, rude and completely unhelpful, she HUNG UP THE PHONE -- twice. Each time stating "you're not a guest, so not my problem." … To make matters worse, she stated she was the manager. Unfortunately, there were no other hotels available in town so we had no choice but to book the hotel online. At arrival I asked about adjoining rooms (I was with my 10, 8 and 5 year old kids solo) and she said they don't have any. I asked if we can all sleep in one room (normal, responsible parent move) and after a great amount of effort she begrudgingly agreed. When it came time to pay for the room she demanded that I pay 2x the rate. When I pushed back stating simply “that’s not right or fair” the woman completely lost her mind and started YELLING at me. She then called her colleague (a man) who happily joined in the incomprehensible aggression. All this with no regard to the three children standing wide-eyed hugely shocked & scared. This hotel was a nightmare experience. Unsafe, unprofessional, unsavory, careless, inhospitable, and blatantly greedy. Unfortunately, I’m compelled to write HUGE CAUTION to future travelers if you’re considering this hotel.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Decent hotel to explore interlaken and surrounding areas. Got a room upgrade with a small balcony. Hotel was very clean, and all amenities provided. Lots of restaurants around and easy to walk to anywhere in Interlaken. We parked in a parking garage close by as they didn’t have space in their courtyard for our car. It cost 25 CHF per night.
Melanie, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

View over parking lot not lovely but keep looking up for mountains, then ok. Breakfast was just below average with stale bread and no hot items.
Meri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Great location, staff, breakfast, clean
Jennifer, 2-night family trip
Verified Hotels.com guest review