Choose dates to view prices

Grupotel Los Príncipes & Spa

Photo gallery for Grupotel Los Príncipes & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of Grupotel Los Príncipes & Spa

Grupotel Los Príncipes & Spa

4.0 star property
Upmarket beachfront hotel with spa, near Playa de Muro

8.8/10 Fabulous

152 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carrer Galio, 31, Muro, Mallorca, 7458

Guests rated this location 9.0/10 - Wonderful

Main amenities
  • Breakfast available
  • Daily housekeeping
  • Fitness centre
  • Free children's club
  • Free supervised childcare
  • Full-service spa
  • Indoor pool and outdoor pool
  • On the beach
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Sauna
  • Steam room
For families
  • Babysitting (surcharge)
  • Children stay free
  • Children's club (free)
  • Children's pool
  • Free cots/infant beds
  • Playground on site

Room options

About this area

What's nearby

  • On the beach
  • Playa de Muro - 1 min walk
  • Alcúdia Beach - 3 min drive
  • Alcúdia Port - 9 min drive
  • Pollensa Port - 14 min drive
  • Formentor Cape - 26 min drive

Getting around

  • Palma de Mallorca (PMI) - 53 min drive
  • Sa Pobla Station - 11 min drive
  • Muro Station - 15 min drive
  • Llubi Station - 20 min drive

Restaurants

  • Restaurante Boy - 7 min walk
  • Dakota TexMex - 13 min walk
  • KFC - 4 min drive
  • Restaurant Figueret - 3 min drive
  • Playero - 3 min drive

About this property

Grupotel Los Príncipes & Spa

At Grupotel Los Príncipes & Spa, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Playa de Muro. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and Ayurvedic treatments. Buffet Restaurant serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a rooftop terrace, a free kid's club and a poolside bar. Fellow travellers love the helpful staff and location.

Languages

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 221 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking within 66 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Mini golf
  • Playground

What to do

  • On the beach
  • Volleyball
  • Mini golf

Working away

  • Computer station

Services

  • 24-hour front desk
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike cleaning
  • Bike hire
  • Bike repair services
  • Bike storage
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • On-site car hire
  • Pool loungers
  • Pool umbrellas
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • An indoor pool
  • An outdoor pool
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Steam room

Accessibility

  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Languages

  • Catalan
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided
  • Free cot/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Dining

Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Bistro – This beachfront bistro serves brunch, lunch and light fare.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7 for children
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards and debit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Also known as

Grupotel Los Príncipes Hotel Muro
Grupotel Los Príncipes Hotel
Grupotel Los Príncipes Muro
Grupotel Los Príncipes
Grupotel Los Principes Hotel Playa De Muro
Grupotel Los Principes & Spa Playa De Muro, Majorca
Grupotel Los Principes & Muro
Grupotel Los Príncipes & Spa Muro
Grupotel Los Príncipes & Spa Hotel
Grupotel Los Príncipes & Spa Hotel Muro

Frequently asked questions

Does Grupotel Los Príncipes & Spa offer free cancellation for a full refund?
Yes, Grupotel Los Príncipes & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grupotel Los Príncipes & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grupotel Los Príncipes & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grupotel Los Príncipes & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grupotel Los Príncipes & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Grupotel Los Príncipes & Spa?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Grupotel Los Príncipes & Spa and nearby?
On-site recreation at Grupotel Los Príncipes & Spa includes volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grupotel Los Príncipes & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grupotel Los Príncipes & Spa?
Yes, Buffet Restaurant offers beachfront dining.
Does Grupotel Los Príncipes & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Grupotel Los Príncipes & Spa like?
Grupotel Los Príncipes & Spa is located a short 1-minute walk from Playa de Muro. The local area is walkable and popular for its beaches.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Not 4* service
Hotel fab location, nice rooms but I found the male staff rude on several occasions! So definitely not 4* service. Not even 1* the way they spoke to me and dealt with me, so for that reason I would not return with my custom. If the male staff wasn't so rude, I probably would have booked there again but for this reason I will select another hotel.(Female solo traveller)
Niki, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The duration of the trip to the hotel from the airport is approximately 40-50 minutes, which is very convenient. There are many shops, cafes, mini markets nearby. The territory of the hotel is not large, but very cozy, it is located on the first line, that is, right on the beach. The beach has white sand without stones, and turquoise water of unprecedented purity. The rooms are spacious and have everything you need. What surprised me was that there was no drinking water in the room. That is, you have to buy water at the bar, but there is a store nearby and we bought water there. Food - breakfasts and dinners which were second to none. A huge selection, different meats, a large selection of cheeses, pastries, cakes and pancakes, fruits, everything was super tasty! Very pleasant service, the staff is very friendly, our vacation was incredible, for which we thank the hotel staff very much!
OLGA, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is situated on a reasonably busy but still lovely beach. The pools have lots of shade for those that do not want to get too much sun. This is an ideal location for cycle hire of every description. The facilities at the hotel are excellent and it is close to many restaurants and bars but is still a peaceful retreat.
Steven Barrie, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Perfect location and on the beach. It is sad that the sunbeds in front on the beach are not the Property of the hotel
Kilian, 9-night family trip
Verified Ebookers guest review

6/10 Good

The room was clean and well appointed with a lovely bathroom. The lobby and grounds were also clean and comfortable. The location could not be beat for one of the most spectacular sunrises I have ever witnessed. Just steps from the lobby offered a sweeping view that was absolutely breathtaking. Unfortunately the night desk staff were irritable and unfriendly upon arrival. I was not made to feel welcome at all and instead was treated as a nuisance for a late and last-minute arrival. Even the staff in the morning were not terribly friendly, nor welcoming as I left.
Denise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location for getting a breeze in very hot weather, lovely part shade, part sunny garden right up to beach in front of hotel. Staff, especially reception most helpful. Rooms and buffet good. Hard to fault, the only slightly annoying thing is they only allow you to change beach/pool towels 3 times a week - but this wouldn’t put me off returning. A tremendous value 4 star hotel.
Richard, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

German, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic friendly staff. Easy walk to local areas. Beachfront is clean and easily accessible
vince, 3-night family trip
Verified Expedia guest review

8/10 Very good

By the beach 🏖️
Booked in the last days before traveling, so the price was higher than what I got. But in general it is very well located just opposite of the beach you can use the sunbeds in the garden for free. Sunbeds by the beach belong to the city so you will need to pay for them. breakfast was fine, they can improve the quality of juices and coffee. There is a nice Spa that includes a sauna and a steam room. Staff is friendly in general. Except one time when I asked if a late check out is possible, the reception lady answered it is possible until 6pm but it would cost extra 15 Eur. I asked if it can be for free as it would be for two hours, she replied in a judgmental way that cost only 15 Eur, I felt uncomfortable as she was raising this and involving other guests to share her opinion, it was not professional in my humble opinion.
Nour-Eddine, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Michael, 3-night trip
Verified Hotels.com guest review