Kastro Hotel

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Standard Triple Room | Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Standard Triple Room | Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds

Overview of Kastro Hotel

Kastro Hotel

3.0 star property
3-star hotel with restaurant, near Heraklion Port

8.8/10 Fabulous

523 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is €75
Price available on 30/10/2022
Map
Theotokopoulou 22, Heraklion, Crete Island, 71202
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Car hire on site
  • Library
  • Front desk safe
  • Laundry service
  • Conference space
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heraklion Port - 16 min walk
  • Heraklion Archaeological Museum - 5 min drive
  • Palace of Knossos - 19 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 5 min drive

About this property

Kastro Hotel

3-star hotel
Heraklion Port is located near Kastro Hotel, which provides a terrace, a coffee shop/cafe and a library. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and car hire on site, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • A TV in the lobby, smoke-free property and express check-in
  • Luggage storage, a front desk safe and multilingual staff
  • A lift, tour/ticket information and a 24-hour front desk
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All guest rooms at Kastro Hotel feature comforts, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and Desk chair. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, free infant beds and daily housekeeping

Languages

English, German, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 1:30 PM until 11:30 AM
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Off-site parking within 98 ft (EUR 8 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services

Accessibility

  • Lift

Languages

  • English
  • German
  • Greek

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

Optional extras

  • Safes in guest rooms can be used for EUR 5 per stay

Parking

  • Parking is available nearby and costs EUR 8 per day (98 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts major credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 1039K013A0004400

Also known as

Kastro Hotel Heraklion
Kastro Hotel
Kastro Heraklion
Kastro
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Does Kastro Hotel offer free cancellation for a full refund?
Yes, Kastro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kastro Hotel?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Kastro Hotel on 30 October 2022 start from €75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kastro Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kastro Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kastro Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Kastro Hotel?
You can check in from 1:30 PM - 11:30 AM. Check-out time is 11:00 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Kastro Hotel and nearby?
Kastro Hotel has spa services.
Are there restaurants at or near Kastro Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Dish Bar Party (3-min walk), Utopia Cafe (3-min walk) and Pepe Nero (3-min walk).
What's the area around Kastro Hotel like?
Kastro Hotel is a short 16-minute walk from Heraklion Port and 7 minutes' walk from Heraklion Archaeological Museum. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Perfect
Très bien placé en ville. Personnel aimable et compétent. Calme et tout prés du centre ville. Bon petit déjeuner. Clean, Belle vue sur terasse.
URSANNE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mai-Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent City Centre Hotel
2nd stay at this lovely City centre hotel. Staff are great and rooms very clean. Good beds and A/C. Lovely roof terrace to catch the sun too. Breakfast not the best but the location more than makes up for any shortcomings. 1 minute and you are in the centre and close to the port. We will be back again
Barry, 2-night trip
Verified Hotels.com guest review

6/10 Good

The location of this hotel was perfect as it was near to the central shopping
Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

No free parking and very narrow streets
Genevieve, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hazel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mouhamadou, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is central and the room was lovely and modern. My bed was so comfortable and the place was so clean. Everyone who works here is so hospitable. They were always willing to help and answer my questions. The breakfast was on point also. I was so sad to leave but will definitely be back.
Avanel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An ideally situated small hotel to stay in central Heraklion. Charming owners, very good breakfast. We’ve stayed here before & I hope we will again. Great value.
Andrew, 1-night trip
Verified Hotels.com guest review