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Kastro Hotel

3.0 star property
3-star hotel with restaurant, near Heraklion Port

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Kastro Hotel

Desk, soundproofing, iron/ironing board, free WiFi
Terrace/patio
Exterior
Standard Triple Room
Breakfast area

Overview of Kastro Hotel

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Restaurant
  • Bar
  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
Map
Theotokopoulou 22, Heraklion, Crete Island, 71202
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Car hire on-site
  • Library
  • Front desk safe
  • Vending machine
  • Laundry service
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Lift

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Desk, soundproofing, iron/ironing board, free WiFi

Single Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • Heraklion Port - 16 min walk
  • Heraklion Archaeological Museum - 2 min drive
  • Palace of Knossos - 8 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 5 min drive

Restaurants

  • Indigo Cafe - 2 min walk
  • Swing Thing - 2 min walk
  • Central Park - 3 min walk
  • Petousis - 1 min walk
  • Coffee Walk - 2 min walk
Map

About this property

Kastro Hotel

Kastro Hotel puts you only 2.9 mi (4.7 km) from the airport, and a five-minute drive from Heraklion Port. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a terrace are other highlights.

Languages

English, German, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 1:30 PM until 11:30 AM
  • Express check-in available
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Off-site parking within 98 ft (EUR 8 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

Optional extras

  • Safes in guest rooms can be used for EUR 5 per stay

Parking

  • Parking is available nearby and costs EUR 8 per day (98 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Kastro Hotel Heraklion
Kastro Hotel
Kastro Heraklion
Kastro
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Does Kastro Hotel offer free cancellation for a full refund?
Yes, Kastro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kastro Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kastro Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kastro Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Kastro Hotel?
You can check in from 1:30 PM - 11:30 AM. Check-out time is 11:00 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Kastro Hotel and nearby?
Kastro Hotel has spa services.
Are there restaurants at or near Kastro Hotel?
Yes, there's an on-site restaurant.
What's the area around Kastro Hotel like?
Kastro Hotel is a short 16-minute walk from Heraklion Port and 3 minutes' walk from Heraklion Town Hall.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Judah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern boutique
Lovely, friendly hotel 100yds from the centre of the city. Breakfast was lovely but a little limited as I can’t eat dairy. Very modern rooms with very good Wi-Fi, safe at an extra charge and a sun terrace on the roof.
Jeff, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
PETER, 6-night family trip
Verified Expedia guest review

4/10 Fair

Smelt like smoke and the carpets didn’t feel clean. staff was nice though
rebekah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Friendly staff.central hotel with easy access to centre.
John, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Great hotel for a quick stopover in Heraklion. Comfy beds and friendly staff. The streets around are quite narrow so if you plan on having a rental car, just be aware.
Stephanie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good value hotel, in a quiet but central location
We stayed at the Kasteo hotel twice. First for two nights , then stored our luggage there and returned in two days for two more nights. The second visit we stayed in the fifth floor that had been completely renovated. It was beautifully redone with séparer shower and toilet rooms, large closet and very comfortable king-sized bed. We also had a bit of a view of the sea from up there.
Joan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ELINA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenience location. The staff is very nice and gave us lots of help. He is ver patient explaining information we asked.
Yuling, 2-night trip
Verified Expedia guest review