Hôtel Mercure Castres L'Occitan

Photo gallery for Hôtel Mercure Castres L'Occitan

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

Overview of Hôtel Mercure Castres L'Occitan

Hôtel Mercure Castres L'Occitan

3.0 star property
3-star hotel with restaurant, near Place Jean Jaurès

8.9/10 Superb

106 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €84
Price available on 10/06/2022
Map
201 Avenue Charles De Gaulle, Castres, TARN, 81100
Main amenities
  • 62 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Free cots/infant beds
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Massif Central - 1 min drive
  • The Gateway of Mazamet - 32 min drive
  • Abbey of Saint Benedict Calcat - 22 min drive

Getting around

  • Castres (DCM-Mazamet) - 7 min drive
  • Carcassonne (CCF-Pays Cathare) - 61 min drive
  • Labruguiere Station - 16 min drive
  • Vielmur-sur-Agout Station - 20 min drive
  • Castres Station - 28 min walk

About this property

Hôtel Mercure Castres L'Occitan

A great choice for a stay in Castres, Hôtel Mercure Castres L'Occitan is only 4 mi (6.4 km) from the airport. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at L Occitan, which serves French cuisine and is open for lunch and dinner. A bar/lounge and a fitness centre are other highlights, and rooms offer LED TVs and minibars.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1173 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 21-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

L Occitan – This restaurant specialises in French cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.10 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

LOGIS L'Occitan Hotel Castres
LOGIS L'Occitan Hotel
LOGIS L'Occitan Castres
Hôtel Mercure L'Occitan
Mercure Castres L'Occitan
Mercure L'Occitan
Mercure Castres L'occitan
Hôtel Mercure Castres L'Occitan Hotel
Hôtel Mercure Castres L'Occitan Castres
Hôtel Mercure Castres L'Occitan Hotel Castres

Frequently asked questions

Overall score and ratings

8.9

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Constance, 1-night trip
Verified Hotels.com guest review

6/10 Good

Piscine fermée, dur quand on prend l’hôtel pour cela
Stephan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location for beautiful surroundings
Good food, room service very efficient with the lockdown still in place. Clean room with air con. Recommended as a good a good base for sightseeing in beautiful surroundings.
David, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Good but not a 4 star.
The hotel was good but I don’t think it was a 4 star. I would give it 3. The reception and other people we interacted with were helpful. The room seemed slightly dated.We did bot have any meals so I can’t comment on that
Bernard, 3-night trip
Verified Hotels.com guest review

6/10 Good

1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Stopover in Castres
Late check in at 23.45. Staff were attentive and efficient. Good service at breakfast in the morning. Good buffet breakfast. We were using the hotel as a stopover then travel to the coast the next day
Paul, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Castres with friendly staff
Recently renovated, very friendly staff, very quiet.
vincent, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great stop
It was an overnight stop in cloudy weather, so the indoor covered pool area was good for relaxing. Dinner in hotel was good. Outstanding staff service, very helpful and all spoke English well. Gave us lots of town history and features.
Verified Hotels.com guest review

8/10 Very good

Good friendly three star hotel
Good hotel 15 minutes walk from town centre. Helpful staff, good service. Very small room, but good value for money.
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended!
Hotel was very clean and comfortable, parking was convenient, and staff was courteous. We had a restful stay in this hotel for two nights before journeying on. We did not eat in the hotel restaurant as prices were high. We thought the breakfast cost was too high but later regretted that decision as it was difficult to find an alternate cafe or restaurant for breakfast in the town.
Verified Hotels.com guest review