Hotel Enziana Wien City

3.0 star property
3-star hotel with restaurant, near Vienna State Opera

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Hotel Enziana Wien City

Photo gallery for Hotel Enziana Wien City

Reception
Lobby
Front of property
Superior Double Room
Restaurant

Overview of Hotel Enziana Wien City

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
Map
Rennweg 51, Vienna, Vienna, 1030
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Self parking
  • Conference centre
  • Area shuttle
  • 24-hour front desk
  • Front desk safe
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Lift
  • Bath or shower
  • Self-parking (surcharge)

Room options

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Landstraße
  • Vienna State Opera - 23 min walk
  • Prater - 25 min walk
  • Hofburg Imperial Palace - 26 min walk
  • St. Stephen's Cathedral - 28 min walk
  • Vienna Christmas Market - 40 min walk
  • Belvedere - 1 min drive
  • Albertina - 4 min drive
  • Mariahilfer Street - 3 min drive
  • Naschmarkt - 3 min drive
  • MuseumsQuartier - 3 min drive

Getting around

  • Vienna International Airport (VIE) - 17 min drive
  • Quartier Belvedere (Arsenalstraße) Station - 14 min walk
  • Wien Mitte Station - 19 min walk
  • Vienna (XWC-Vienna Central Station) - 21 min walk
  • Kleistgasse Tram Stop - 2 min walk
  • Rennweg Tram Stop - 3 min walk
  • Rennweg S-Bahn - 4 min walk
  • Area shuttle (surcharge)

Restaurants

  • Chilai Landstrasse - 3 min walk
  • Pizzeria Pozzuoli - 4 min walk
  • Ströck - 3 min walk
  • Bibim - 5 min walk
  • Ferri's Fruchtladen - 4 min walk

About this property

Hotel Enziana Wien City

At Hotel Enziana Wien City, you'll be a short five-minute drive from Vienna State Opera and St. Stephen's Cathedral. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Vienna Christmas Market and Schönbrunn Palace are within a short drive. The property is only a short walk to public transportation: Kleistgasse Tram Stop is steps away and Rennweg Tram Stop is 3 minutes.

Languages

Bosnian, Croatian, English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
This information is provided by our partners.

At a glance

Hotel size

  • 165 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (1 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 20 per day)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Housekeeping is available for an additional fee

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered self-parking costs EUR 20 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Enziana Hotel Vienna
Enziana Hotel
Enziana Vienna
Enziana
Artis Hotel Vienna
Arthotel ANA Enzian Hotel Vienna
Arthotel ANA Enzian Hotel
Arthotel ANA Enzian Vienna
Arthotel ANA Enzian
Hotel Enziana Wien City Hotel
Hotel Enziana Wien City Vienna
Hotel Enziana Wien City Hotel Vienna

Frequently asked questions

Does Hotel Enziana Wien City offer free cancellation for a full refund?
Yes, Hotel Enziana Wien City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Enziana Wien City?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Enziana Wien City?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Enziana Wien City?
Yes. Self-parking costs EUR 20 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Enziana Wien City?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Hotel Enziana Wien City?
No, this hotel doesn't have a casino, but Casino Wien (3-min drive) is nearby.
Are there restaurants at or near Hotel Enziana Wien City?
Yes, there's an on-site restaurant.
What's the area around Hotel Enziana Wien City like?
Hotel Enziana Wien City is in Landstraße, a short 2-minute walk from Kleistgasse Tram Stop and 7 minutes' walk from Belvedere.

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Their entire staff quit and instead of informing us, we arrived at the hotel for check in to find a note on the door stating that the hotel was closed. We had to re-book at the last minute, and despite being promised a refund by Expedia, I have yet to see the money given back to me. For an entire staff to quit an employer must be treating them truly terribly. I would not ever recommend endorsing this by giving Carat Hotels any money whatsoever. Find another place to stay that is not owned by this hotel group.
Verified Expedia guest review

2/10 Poor

We arrived to a note on the door saying due to the complete failure of staff, they were closed indefinitely. No notice. We flew to Vienna from the US. Not impressed.
Verified Expedia guest review

8/10 Very good

Keith, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jamie, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Susan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

6/10 Good

İ do not like their cleanlines. But breakfast is good.
Tarlan, 3-night family trip
Verified Expedia guest review

8/10 Very good

Ahmad, 4-night trip
Verified Expedia guest review

6/10 Good

Got to room had no shower curtain and bathroom was old they were nice to move us rooms the room smelled like cigarettes and wasn’t the cleanest but the BREAKFAST WAS AMAZING and staff were very polite and respectful
Ivan, 1-night family trip
Verified Expedia guest review

6/10 Good

Daniel, 2-night trip
Verified Hotels.com guest review