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Best Western Burns Hotel Kensington

City-center London hotel with bar/lounge

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Interior Entrance
  • Interior Entrance
  • Double Room - Bathroom
  • Suite, 1 King Bed, Non Smoking - Bathroom
  • Interior Entrance
Interior Entrance. Image 1 of 42.
1 / 42Interior Entrance
18-26 Barkston Gardens, London, SW5 0EN, England, United Kingdom
8.0.Very Good.
  • perfect location. 3 minute walk to Earls Court Tube Station. Plenty of shops and…

    Jan 26, 2020

  • Location is perfect. 2 blocks from the Underground (Earl's Court) and all services/shops.

    Jan 5, 2020

See all 234 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Walkable
Convenient
Safe
Dining options
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 104 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Terrace
  • Garden

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In London City Centre
  • Kensington High Street - 13 min walk
  • Natural History Museum - 15 min walk
  • Imperial College London - 15 min walk
  • Kensington Gardens - 17 min walk
  • Victoria and Albert Museum - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Twin Bed, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Double Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking (with Sofabed)
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 3 Twin Beds, Non Smoking

What’s around

Landmarks

  • In London City Centre
  • Kensington High Street - 13 min walk
  • Natural History Museum - 15 min walk
  • Imperial College London - 15 min walk
  • Kensington Gardens - 17 min walk
  • Victoria and Albert Museum - 19 min walk
  • Kensington Palace - 20 min walk
  • King's Road - 22 min walk
  • Royal Albert Hall - 22 min walk
  • Stamford Bridge Stadium - 24 min walk
  • Hyde Park - 24 min walk

Getting around

  • Heathrow Airport (LHR) - 21 min drive
  • London City Airport (LCY) - 29 min drive
  • Gatwick Airport (LGW) - 51 min drive
  • Luton Airport (LTN) - 44 min drive
  • West Brompton Station - 10 min walk
  • Kensington (Olympia) Station - 23 min walk
  • Kensington (Olympia) Underground Station - 24 min walk
  • Earl's Court Station - 4 min walk
  • Gloucester Road Underground Station - 9 min walk
  • West Brompton Underground Station - 10 min walk
map
See on map
18-26 Barkston Gardens, London, SW5 0EN, England, United Kingdom

At a glance

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 10:00 AM-10:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom

Languages Spoken

  • English
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Moldovan
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts

  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between GBP 8.00 and GBP 12.00 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for GBP 25.0 per stay

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Best Western Burns
  • Hotel Burns
  • Best Western Burns Hotel London, England
  • Best Western Burns Hotel Kensington
  • Best Western Burns Kensington
  • BEST WESTERN Burns Hotel Kensington London, England
  • Best Burns Kensington London
  • Best Western Burns Hotel Kensington Hotel
  • Best Western Burns Hotel Kensington London
  • Best Western Burns Hotel Kensington Hotel London
  • Best Western Burns Hotel
  • Best Western Burns Hotel London
  • Best Western Burns London
  • Best Western Hotel Burns
  • Burns Best Western
  • Burns Hotel
  • Burns Hotel Best Western
  • Hotel Best Western Burns

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Burns Hotel Kensington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Best Western Burns Hotel Kensington.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 10:00 AM - 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Prince of Teck (3-min walk), Orjowan (4-min walk), and The Little French Restaurant (4-min walk).
  • Best Western Burns Hotel Kensington has a garden.
8.0.Very Good.
  • 8.0.Very Good

    Proximity to regular underground station was a great bonus.

    1 night family trip, Jul 12, 2019

    Verified Expedia guest review

  • 6.0.Good

    Fine hotel which seems to have let standards slip

    I've been staying at the Burns hotel for 12 years but I suspect it may be under new management recently as the past two visits haven't been up to the usual high standard. Room 315 had a faulty window I couldn't fix, a faulty plug socket and a dreadful, lop-sided mattress that (literally) made me fall out of the bed the first night. Not what I'd come to expect from this normally excellent hotel which is why I suspect there may be new management who aren't keeping an eye on the little things that mean a lot when someone stays. I'll be staying another three nights the week after next and will hopefully have a more favourable review to post then..!!

    Brian, 4 night trip, Jul 5, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Nice located hotel in the Kensington area

    Very nice located in Kensington near a park. Quiet and not far from the underground. The room was a bit small as well as the bed.

    Joao, 2 night family trip, Jun 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Ok stay

    The place could use a serious update.

    wade, 2 night trip, Dec 2, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We were there in March 2019 -

    CESAR, 4 night family trip, Mar 16, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    This is not about the Hotel customer service, is about Orbitz customer service I have a case 77948849 and I need my money back, why you sent this survey if you know I called you requesting my money back , I can NOT travel due the CORONAVIRUS, Please contact me and deposit my money back.

    Li, 1 night family trip, Mar 13, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    It was great! Great location! Would stay there again

    6 night romance trip, Feb 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Would highly recommend!

    Friendly, Helpful staff always a pleasure to stay at the hotel.

    Paul, 1 night business trip, Jan 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Don’t knock it - Great hotel!

    I stayed here for 4 nights and was very surprised at how nice, clean and quiet the hotel was. Yes the rooms are small and yes the hotel is looking a bit old but these really are very minor complaints. I found the staff very helpful, my single room was spotlessly clean, the mattress was softer than i prefer, but I slept like a log and the room was extremely quiet. I was worried about the negative reports I had read about the hotel but on arrival these fears were all laid to rest. Excellent stay at an excellent price!

    Robert, 4 night trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Best Western doing its job

    This was as expected from a well known hotel brand

    Ian, 1 night business trip, Jan 14, 2020

    Verified Hotels.com guest review

See all 234 reviews