Servigroup Papa Luna

Photo gallery for Servigroup Papa Luna

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
View from room

Overview of Servigroup Papa Luna

UNESCO Sustainable Travel Pledge

Servigroup Papa Luna

4.5 star property
Peniscola beach hotel with 2 restaurants, spa

8.6/10 Fabulous

178 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avda. Papa Luna, 6, Peniscola, Castellon, 12598
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Self parking
For families
  • Cots/infant beds (surcharge)
  • Playground on site
  • Children's club (free)
  • Fridge
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Castellon de la Plana (CDT-Castellón Costa Azahar) - 39 min drive
  • Reus (REU) - 76 min drive
  • Vinaròs Station - 18 min drive
  • Benicarló-Peñíscola Station - 21 min drive
  • Alcalá de Chivert Station - 21 min drive

About this property

Servigroup Papa Luna

At Servigroup Papa Luna, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus activities such as scuba-diving and sailing are nearby. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and manicures and pedicures. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights at this luxurious hotel include a free kid's club, a poolside bar and a fitness centre. The helpful staff and location get good marks from fellow travellers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 551 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per night)
  • Wheelchair-accessible parking on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Playground

What to do

  • Beach nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 15 meeting rooms
  • Conference space (6886 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bath or shower
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for EUR 5.0 per night

Parking

  • Self-parking costs EUR 10 per night

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 16 years old are not allowed in the health club, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Servigroup Papa Luna Peniscola
Hotel Servigroup Papa Luna
Servigroup Papa Luna Peniscola
Servigroup Papa Luna
Servigroup Papa Luna Hotel Peniscola
Servigroup Papa Luna Hotel
Servigroup Papa Luna Hotel
Servigroup Papa Luna Peniscola
Servigroup Papa Luna Hotel Peniscola

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Carol, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

God location, clean and tidy. Good choice in the buffet.
Leigh, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing location, food excellent overall excellent value for money
Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Passing thru Peniscola
Big hotel lots of ‘mature’ guests actively enjoying the line dancing in the bar. Restaurant food poor. Also rammed not a good experience but room clean and tide. €4 to use the one bike in the gym. 20min walk to castle.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the stay
Beautiful area and friendly staff!
Randy, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Sharon, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Absolutely dissapointed
I didn't like the hotel at all, it's not obviously a 4 stars superior, it's maximum a 3 stars. The room is too small, swimming pool too small either, always over crowded and with no sun beds available most of the time. The room was never properly cleaned, just superficially. The food was ok but not exceptional for a 4 stars superior. Trays run out of food and not replaced enough, an hour before they closed did not put any more food. Parking too expensive, 15 euros/day, it should have been free. Drinks were too expensive. Views from the room were awful. Will never go back. No good value for money. Paid for a 4 stars superior and only got 3 stars
Olga, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 3-night romance trip
Verified Hotels.com guest review