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Hôtel et Résidence La Réserve

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Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Studio (for 2 people) | Terrace/patio

Overview of Hôtel et Résidence La Réserve

Hôtel et Résidence La Réserve

4.0 star property
4-star hotel with restaurant, near Bay of Biscay

9.0/10 Superb

86 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Pointe Sainte Barbe, 1 Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

Room options

About this area

Getting around

  • Biarritz (BIQ-Pays Basque) - 21 min drive
  • San Sebastian (EAS) - 28 min drive
  • Guethary Station - 8 min drive
  • Saint Jean De Luz Ciboure Station - 25 min walk
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 25 min walk

Restaurants

  • Les Lierres Parc Victoria - 10 min walk
  • Le Grand Grill Basque - 16 min walk
  • Olatua - 16 min walk
  • Le bar basque - 17 min walk
  • Toki Goxoa - 17 min walk

About this property

Hôtel et Résidence La Réserve

Enjoy your visit to Saint-Jean-de-Luz with a stay at Hôtel et Résidence La Réserve. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ilura, which serves French cuisine and is open for breakfast, lunch and dinner. A bar/lounge, an outdoor tennis court and a snack bar/deli are other highlights at this upmarket hotel. Fellow travellers like the pool and family-friendly amenities.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 6:00 AM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis lessons
  • Beach nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Seasonal outdoor pool
  • Outdoor tennis court

Accessibility

  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ilura – Overlooking the ocean and pool, this restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: EUR 65 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.97 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 12 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 09 February to 14 April:
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Extended parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to November

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 349327262

Also known as

Hôtel Réserve Saint-Jean-de-Luz
Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Et La Reserve Saint Jean Luz
Hôtel et Résidence La Réserve Hotel
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz

Frequently asked questions

Does Hôtel et Résidence La Réserve offer free cancellation for a full refund?
Yes, Hôtel et Résidence La Réserve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel et Résidence La Réserve?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hôtel et Résidence La Réserve?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hôtel et Résidence La Réserve?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel et Résidence La Réserve?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel et Résidence La Réserve?
You can check in from 6:00 AM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Hôtel et Résidence La Réserve?
No, this hotel doesn't have a casino, but Casino Barriere (28-min drive) is nearby.
What is there to do at Hôtel et Résidence La Réserve and nearby?
Practise your swing on the tennis courts. Enjoy amenities such as a seasonal outdoor pool and a garden.
Are there restaurants at or near Hôtel et Résidence La Réserve?
Yes, Ilura offers al fresco dining, French cuisine and garden views. Nearby restaurants include Les Lierres Parc Victoria (10-min walk).
What's the area around Hôtel et Résidence La Réserve like?
Hôtel et Résidence La Réserve is a short 5-minute walk from Bay of Biscay and 12 minutes' walk from St-Jean-de-Luz Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Martin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A great choice !
Beautiful location ; impeccably clean, friendly staff, delicious food!
Margaret, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing pool. Great location on cliff top, easy walk into town for access to restaurants, etc. yet quiet. Wonderful value for the quality of the property. We had a 2 person studio which came with a well equipped kitchen. We booked initially for 5 nights and liked it so much we extended an additional night. Also very well placed for trips in the area. We hiked to Hendaye (about 4 hrs) and took the train back, day out in Biarritz (we preferred St Jean) , spent the day in the beach, hiked in Espelette.. just a great trip. Would happily repeat.
Gareth, 5-night romance trip
Verified Orbitz guest review

8/10 Very good

Exquisitely, unforgettably beautiful grounds & location. Wonderful littoral footpath into town of St Jean de Luz. Main areas for improvement: service — especially upon leaving. No staff person whose job it was to see that we got down the spiral staircase safely with our suitcases (we’re seniors). 2nd area: no grab bars in tub which was very deep & hard to get in& out of.
Francis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and very comfortable with plenty of room for my family of 5. Beautiful grounds and view of the ocean.
1-night family trip
Verified Expedia guest review

8/10 Very good

Great location and lovely views. Just a short walk into St Jean de Luz.
5-night family trip
Verified Expedia guest review

8/10 Very good

What a beautiful spot! Gorgeous views and wonderful location. So great to be able to leave the car and walk down to town and back along a stunning coastal pathway. We didn’t have a long stay. and being with young children didn’t take advantage of the gorgeous patio and dining options, eating in the town both nights. The excellent kitchenette in our studio made vacation catering with kids easy.
Andrea, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review