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All properties in Palma de Mallorca, Balearic Islands, Spain
1 room, 2 adults

Helios Mallorca Hotel & Apartments

3-star3 stars
Carrer de la Carabela, 7, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610, Spain

3-star hotel with outdoor pool, near Playa de Palma
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from October 12 2020 to May 19 2021 (dates subject to change).
  • Great hotel, helpful staff. Stayed here many times through the years, the hotel changed a…Jul 22, 2020
  • We have boom coming here for nearly 10 years with an extended family. This is our…Jul 21, 2020

Helios Mallorca Hotel & Apartments

from €47
  • Double Room Single Use, Balcony
  • Double Room Single Use, Balcony, Pool View
  • Double or Twin Room, Balcony
  • Double or Twin Room, Balcony, Pool View
  • Double or Twin Room, Balcony, Pool View (Extra Bed )
  • Double or Twin Room, Balcony (Extra Bed)
  • Family Room, Balcony (2 Adults 2 Child)
  • Apartment, 1 Bedroom, Balcony (2 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 1 children)
  • Apartment, 1 Bedroom, Balcony (3 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 2 children)
  • Apartment, 1 Bedroom, Balcony (3 adults + 1 child)
  • Single Room, Balcony, Pool View
  • Economy Room, Balcony (2 adults)
  • Single Room, Balcony
  • Premium Room, Balcony, Pool View

What’s around Helios Mallorca Hotel & Apartments

Landmarks

  • In Can Pastilla
  • Playa de Palma - 2 min walk
  • Platja de Can Pastilla - 4 min walk
  • Platja d'Or - 10 min walk
  • Cala Estancia - 13 min walk
  • La Porciuncula Church - 39 min walk
  • Forestal park - 39 min walk
  • FAN Mallorca Shopping - 43 min walk

Getting around

  • Palma de Mallorca Airport (PMI) - 9 min drive
  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • Marratxi Pont d Inca Nou Station - 11 min drive
  • Marratxi Poligon Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Electric vehicle charging point on site

  • Free offsite parking nearby

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
Languages Spoken
  • Catalan
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.

Helios Mallorca Hotel & Apartments’s small print

Also known as

  • Helios Playa de Palma
  • Hotel Helios Playa de Palma
  • Hotel Helios Mallorca Playa de Palma
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Hotel & Apartments Hotel
  • Helios Mallorca Hotel & Apartments Palma de Mallorca
  • Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca
  • Helios Mallorca Playa de Palma
  • Helios Mallorca
  • Helios Mallorca Hotel Apartments Playa de Palma
  • Helios Mallorca Hotel Apartments
  • Hotel Helios Mallorca

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Late check-out can be arranged for an extra charge

Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Helios Mallorca Hotel & Apartments

  • Does Helios Mallorca Hotel & Apartments offer free cancellation for a full refund?
    Yes, Helios Mallorca Hotel & Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Helios Mallorca Hotel & Apartments currently open?
    This property is closed from October 12 2020 to May 19 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Helios Mallorca Hotel & Apartments?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Helios Mallorca Hotel & Apartments?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Helios Mallorca Hotel & Apartments?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Helios Mallorca Hotel & Apartments?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Helios Mallorca Hotel & Apartments?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Helios Mallorca Hotel & Apartments?
    Yes, there's an onsite restaurant. Nearby restaurants include Ricky's (3-min walk), Dino (4-min walk), and Il Gamberetto di Palma (5-min walk).
  • Is there an onsite casino at Helios Mallorca Hotel & Apartments?
    No, this hotel doesn't have a casino, but Mallorca Casino (17-min drive) is nearby.
  • What is there to do at Helios Mallorca Hotel & Apartments and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Helios Mallorca Hotel & Apartments also has spa services and a garden.

Recent reviews

Fabulous 8.8 From 1,130 reviews

Exceptional 10.0
3rd visit to this hotel
This is my third stay over the past 10 yrs and by far the best, hotel has been completely upgraded The bedroom was lovely with a pool view and also a view of the sea. The food was outstanding, what a choice and excellent quality. Just a word of warning my wallet was stolen on the bus so beware of this in this area but not a reflection on the hotel. We will be back
MIRIAM, ie4 night trip
Very Good 8.0
Very quiet which was really nice. However the bedroom had no kettle or iron. Unable to even make cup of coffee in the morning or evening which was a bit annoying
ie4 night romance trip
Exceptional 10.0
Amazing
Can't say anything negative about this place! Was fab from start to finish!
Laura, ie7 night romance trip
Very Good 8.0
Would come back!
NIce hotel, friendly staff, amazing choice of breakfast! The area overall is ok, maybe a little too quiet in the evening if you are looking to try different restaurants.. But Palma is just a short ride away and hotel is near the bus station. Beach was ok, clean, but to see some amazing beaches, definetly go explore with a car.
ajda, ie7 night romance trip
Exceptional 10.0
La estancia excelente, lo unico malo es el hecho de q las camas son algo incomodas y sean dos de 90cm y no de matrimonio
Miguel, ie2 night romance trip
Very Good 8.0
Very pleasant efficient staff,spacious bar and lounge areas, v near beach and bus stop to Palma. Only disappointing feature for me as a coeliac was lack of allergen information on buffet items at dinner.It would make holiday more relaxing if allergens were noted beside dishes.
ie7 night romance trip
Exceptional 10.0
Lovley place to be.
Nice and quite no pressure everything nice ,the entertainment could have been somewhat better but overall lovley place to relax.
Robert, ie7 night trip
Very Good 8.0
Modern hotel with friendly staff
Craig, za2 night business trip
Good 6.0
Property was modern inside and very clean. Pool area well spaced out. Bedrooms a little dated and TV so tiny it may as well not be there. Staff were friendly and check in/out was easy. Food was shocking. The buffet system doesn’t work when you have to queue and point at what you want for someone 1.5m away to get it for you. Masks already make the process hard enough but this was the most awkward dining experience I’ve had in a long time. Food quality was average at best, but the staff did try their hardest to be attentive
JW, gb1 night romance trip
Exceptional 10.0
Felt very safe using this hotel during the pandemic.
gb1 night romance trip

Helios Mallorca Hotel & Apartments