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Hotel Carlton International

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Classic Double or Twin Room, Sea View | In-room safe, desk, cots/infant beds, rollaway beds
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Classic Double or Twin Room, Sea View | View from room

Overview of Hotel Carlton International

Hotel Carlton International

4.0 star property
4-star hotel with outdoor pool, connected to a shopping centre, near Piazza Tasso
8.0 out of 10 Very good
8.0/10 Very good

506 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Via Correale 15, Sorrento, NA, 80067
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Sorrento City Centre
  • Piazza Tasso - 2 min walk
  • Corso Italia - 2 min walk
  • Marina Grande Beach - 17 min walk
  • Sorrento Marina - 1 min drive
  • Sorrento Lift - 1 min drive
  • Baths of Queen Giovanna - 9 min drive
  • Positano Ferry Landing - 19 min drive
  • Palazzo Murat - 20 min drive
  • Church of Santa Maria Assunta - 20 min drive
  • Pompeii Forum - 32 min drive

Getting around

  • Naples International Airport (NAP) - 53 min drive
  • Salerno (QSR-Costa d'Amalfi) - 82 min drive
  • Sorrento Station - 6 min walk
  • Sant'Agnello Station - 26 min walk
  • S. Agnello - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Bar Syrenuse - 2 min walk
  • Fauno Bar - 3 min walk
  • Zi'ntonio - 3 min walk
  • Leone Rosso Café - 4 min walk
  • Pizzeria Aurora - 2 min walk
Map

About this property

Hotel Carlton International

Putting you a short five-minute drive from Piazza Tasso and Marina Grande Beach, Hotel Carlton International offers an airport shuttle (available 24 hours) for EUR 25 per person. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the pool and helpful staff.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5:30 AM
  • Express check-in available
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (EUR 25 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Bike rentals nearby
  • Scuba-diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 19-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 6 per person
  • Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)
  • Late checkout can be arranged for an extra charge of EUR 40 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 30.0 per night
  • Airport shuttle service for children costs EUR 25 (one-way)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June until 30 September.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Guests requiring an invoice must contact the property in advance to provide the relevant details at the time of booking.

Also known as

Hotel Carlton International Sorrento
Hotel Carlton International
Carlton International Sorrento
Carlton International
Carlton International Sorrento
Hotel Carlton International Hotel
Hotel Carlton International Sorrento
Hotel Carlton International Hotel Sorrento

Frequently asked questions

Does Hotel Carlton International offer free cancellation for a full refund?
Yes, Hotel Carlton International does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Carlton International?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Carlton International?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Carlton International?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Carlton International?
Sorry, there's no on-site parking at Hotel Carlton International.
Is an airport shuttle service offered by Hotel Carlton International?
Yes, an airport shuttle is available. The charge is EUR 25 per person one-way.
What are the check-in and check-out times at Hotel Carlton International?
You can check in from 2 PM - 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and contactless check-out are available.
What is there to do at Hotel Carlton International and nearby?
Have fun with nearby activities such as cycling and scuba-diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Hotel Carlton International like?
Hotel Carlton International is in Sorrento City Centre, a short 6-minute walk from Sorrento Station and 17 minutes' walk from Marina Grande Beach. Travellers say that the local area is good for shopping and very walkable.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

7.5/10

Property conditions & facilities

Reviews

10/10 Exceptional

Fantastic view of the bay
We had a fantastic view of Naples Bay from our balcony - couldn't have been any better. The room was clean and modern. The only downside was breakfast - it initially looked OK, but the hot food was pretty poor, and the cappuccino seemed like it came out of a box. The pastries were OK. So, stay at the hotel and have breakfast in town.
herbert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cannot beat the location! Easy walk to everything, including the station (for trips to Pompeii or bus to Positano and Amalfi). Staff are very helpful. Breakfast was ok, a simple buffet breakfast and you can order coffee as you prefer. It has a lovely pool but it’s not heated so it’s more suited to summer vacations. Typical European size hotel room and with an elevator! It was good for us because we were out all day and just needed a place to shower and sleep. Breakfast was a bonus.
Christine, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

The staff were great and we had a lovely stay. Hotel Carlton is in a fantastic spot for touring Sorrento and visiting the sites.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

I was really happy with the central location so that it was easy fir us to walk almost anywhere we wanted to go. The entire property was beautiful and the staff could all speak good English.
Dianne, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

It’s 4 stars because of the location but the bathroom and bedding is a 1 Star. I was truly disappointed. Moved over to another hotel 6 min walk and it’s beyond gorgeous. It’s a bed & breakfast concept
V, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean and the views over the bay were excellent. Staff at reception were very helpful and considerate. Pool was lovely too. Bedroom was very spacious and the bathroom was very clean. No fault found
5-night trip
Verified Expedia guest review

10/10 Exceptional

Mary, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Carrie, 4-night trip
Verified Hotels.com guest review

6/10 Good

Had the bedt location and coxktail barman wase for breakfast and lovely welcoming barman for cocktails. Had the best location
4-night trip
Verified Expedia guest review

8/10 Very good

Excellent location, helpful staff, rooms could do with updating shower in particular.
10-night trip
Verified Hotels.com guest review