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Eurostars Hotel Excelsior

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Superior Double Room | Exterior
Premium bedding, down duvets, minibar, in-room safe
Suite, Sea View | Premium bedding, down duvets, minibar, in-room safe
Junior Suite, Sea View | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Eurostars Hotel Excelsior

UNESCO Sustainable Travel Pledge

Eurostars Hotel Excelsior

4.0 star property
4-star hotel with restaurant, near Castel dell'Ovo

8.6/10 Fabulous

987 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Via Partenope 48, Naples, NA, 80121

Guests rated this location 9.4/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Train station drop-off service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In Naples City Centre
  • Castel dell'Ovo - 4 min walk
  • Piazza del Plebiscito - 10 min walk
  • Molo Beverello Port - 13 min walk
  • Via Toledo - 14 min walk
  • Port of Naples - 24 min walk
  • Lungomare Caracciolo - 5 min drive
  • Castel Nuovo - 13 min drive
  • Galleria Umberto - 13 min drive
  • Royal Palace - 13 min drive
  • Spaccanapoli - 19 min drive

Getting around

  • Naples International Airport (NAP) - 40 min drive
  • Naples (INP-Naples Central Rail Station) - 6 min drive
  • Napoli Marittima Station - 21 min walk
  • Montesanto Station - 30 min walk
  • Chiaia - Monte di Dio Station - 12 min walk
  • San Pasquale Station - 18 min walk
  • Via Colombo - Porto Tram Stop - 18 min walk
  • Train station drop-off (surcharge)

Restaurants

  • Transatlantico - 5 min walk
  • Officina Del Mare - 5 min walk
  • Rosolino - 1 min walk
  • La Piazzetta - 3 min walk
  • La Scialuppa - 4 min walk
Map

About this property

Eurostars Hotel Excelsior

Eurostars Hotel Excelsior puts you 0.2 mi (0.3 km) from Castel dell'Ovo and 0.5 mi (0.8 km) from Piazza del Plebiscito. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upmarket hotel is also 0.7 mi (1.1 km) from Molo Beverello Port and 0.7 mi (1.2 km) from Via Toledo. Fellow travellers like the location and sightseeing. Public transportation is close by: Chiaia - Monte di Dio Station is only 12 minutes on foot.

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 30 per day)

Transfers

  • Train station drop-off

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Bath or shower

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 per person

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Excelsior Hotel Naples
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Does Eurostars Hotel Excelsior offer free cancellation for a full refund?
Yes, Eurostars Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eurostars Hotel Excelsior?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eurostars Hotel Excelsior?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eurostars Hotel Excelsior?
Yes. Self-parking costs EUR 30 per day.
What are the check-in and check-out times at Eurostars Hotel Excelsior?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Eurostars Hotel Excelsior and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Eurostars Hotel Excelsior?
Yes, there's an on-site restaurant.
What's the area around Eurostars Hotel Excelsior like?
Eurostars Hotel Excelsior is in Naples City Centre, a short 10-minute walk from Piazza del Plebiscito and 4 minutes' walk from Castel dell'Ovo. The local area is walkable and popular for its beaches.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Lisa, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Out of our 10 day stay, this hotel was by far the most disappointing. We paid extra for a reservation that included a King bed and a sea view, and were placed in an accessibility suite that faced the building next door. When we went down to the desk to ask about this, we were told that our room had repairs needed, and that
Alex, 1-night trip
Verified Hotels.com guest review

4/10 Fair

SAKURAI, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great rooms and location but get ready for traffic
For a place that's 110 years old it has been very well maintained. The rooms are large and the sitting area next to the dining area is lavish. The rooftop also offers plenty of space to enjoy the view. Additionally, this hotel isn't the perfect spot if you would like to launch a drone to check out some of the coastline. The only downside to the hotel was the location. Don't get me wrong the location once you get there is great but if you venture out by car or by taxi you will undoubtedly have to fight traffic in order to get back. The best bet is to rent a vesper or a scooter and go with the flow.
Quentin, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sophia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Dec. 2022j Stay
The hotel staff and location were excellent. I used the parking garage offered by the Hotel. Note: They are separate entity so plan on paying separate for that service. It would be good to get some Euro to tip the wonderful team.
Richard, 14-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A very well located hotel, very clean, professional treatment of its staff and very comfortable rooms. The food in "La terraza" is not good, it contrasts with the excellence of Neapolitan food.
Verified Orbitz guest review

10/10 Exceptional

Staff was very helpful in arranging day trips at the last minute.
Robert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved the decor and class of it all.
Antonia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very nice hotel in a prime waterfront location. Stayed for 5 nights and enjoyed hotel and surrounding areas. Property needs a bit of updating. Staff were helpful and pleasant. Sea view rooms a must.
Kevin, 1-night romance trip
Verified Expedia guest review