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Eurostars Hotel Excelsior

4-star hotel in Naples City Centre with restaurant and bar/lounge

  • Free WiFi

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  • Lobby
  • Lobby
  • Beach/Ocean View
  • Beach/Ocean View
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Via Partenope 48, Naples, 80121, NA, Italy
8.4.Very Good.
  • Beautiful hotel overlooking the bay. Nice spacious room and very good buffet breakfast.…

    Feb 5, 2020

  • Location is excellent - close to Via Toledo a major shopping and walking street. You can…

    Oct 23, 2019

See all 293 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center

For families

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • Bathtub or shower

What’s around

  • In Naples City Centre
  • Via Partenope - 1 min walk
  • Gulf of Naples - 1 min walk
  • Castel dell'Ovo - 4 min walk
  • Borgo Marina - 5 min walk
  • Lungomare Caracciolo - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Double Room
  • Superior Single Room
  • Superior Double Room
  • Deluxe Double Room, Sea View
  • Junior Suite, Sea View
  • Standard Suite, Sea View
  • Suite, Sea View
  • Executive Suite, Sea View
  • Superior Double Room, Connecting Rooms
  • Superior Triple Room

What’s around


  • In Naples City Centre
  • Via Partenope - 1 min walk
  • Gulf of Naples - 1 min walk
  • Castel dell'Ovo - 4 min walk
  • Borgo Marina - 5 min walk
  • Lungomare Caracciolo - 10 min walk
  • Piazza del Plebiscito - 10 min walk
  • Bourbon Tunnel - 10 min walk
  • Royal Palace - 10 min walk
  • San Francesco di Paola - 10 min walk
  • Via Chiaia - 12 min walk

Getting around

  • Naples International Airport (NAP) - 9 min drive
  • Napoli Marittima Station - 29 min walk
  • Montesanto Station - 30 min walk
  • Napoli Centrale Station - 5 min drive
  • Toledo Station - 20 min walk
  • Piazza Amedeo Station - 24 min walk
  • Piazza Amedeo Station - 28 min walk
  • Train station drop-off (surcharge)
See on map
Via Partenope 48, Naples, 80121, NA, Italy

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Train station drop-off


  • Onsite self parking (EUR 30 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Number of buildings/towers - 1
  • Year Built - 1905
  • Elevator
  • Safe-deposit box at front desk
  • Terrace


  • Wheelchair accessible

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Bathtub or shower

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Children & extra bedsPay at property

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

ParkingPay at property

  • Self parking costs EUR 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 between bookings.


This property accepts Visa, Mastercard, American Express, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Excelsior Hotel Naples
  • Eurostars Excelsior Naples
  • Eurostars Excelsior
  • Eurostars Excelsior Naples
  • Eurostars Hotel Excelsior Hotel
  • Eurostars Hotel Excelsior Naples
  • Eurostars Hotel Excelsior Hotel Naples
  • Excelsior Naples
  • Excelsior Naples Hotel
  • Hotel Excelsior Naples
  • Naples Excelsior
  • Naples Excelsior Hotel
  • Naples Hotel Excelsior
  • Eurostars Hotel Excelsior Naples
  • Eurostars Hotel Excelsior

*See fees & policies for additional details or extra charges


  • Yes, Eurostars Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 30 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ristorantino dell'Avvocato (3-min walk), Marino (3-min walk), and La Cantina dei Lazzari (4-min walk).
  • Maintain your daily exercise routine at the gym.
8.4.Very Good.
  • 10.0.Exceptional

    Best value for luxury rooms

    Great location for view, restaurants, and quiet. Just coming offf it’s 110th anniversary, this iconic hotel is gorgeous, oldworld but fully renovated.

    John, 1 night romance trip, Apr 1, 2019

    Verified guest review

  • 10.0.Exceptional

    What i like is the location of the building is perfect. What i did not like is that there is a charged for the car parking.

    1 night romance trip, Feb 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved this hotel. The hotel evokes an earlier time and sensitivity. It is very slightly faded grandeur m. Mm

    Michele, 2 night trip, Sep 27, 2021

    Verified guest review

  • 8.0.Very Good

    Amazing hotel because of the location..very clean..fabulous rooftop bar and great staff

    2 night trip, Sep 18, 2021

    Verified guest review

  • 4.0.Fair

    I have a bill of 360 € for breakfast. I asked when I checked in if breakfast is included. I was told is was. My guests had to change room because their bathroom was not working well .Looks like you need to pay for a smile from the workers as they had such an attitude from the reception desk (check in & check out) to the cleaners & waiters….which is unusual from the happy Naples people you find all over the city.

    Matteo, 3 night trip with friends, Jul 16, 2021

    Verified guest review

  • 4.0.Fair

    Old, shabby & in need of repair

    Sadly this iconic hotel is now very tired and run down. Undoubtedly a great location, size and grandeur but it needs a massive make over. Our room was shabby. Radiator paint peeling and rusty. Sauna door trim was broken so the whole room got hot and steamy. Shower was old and faulty. Hall corridors need painting. For £200 per night (minimum) this was a real disappointment

    Pat, 2 night trip, Jul 15, 2021

    Verified guest review

  • 10.0.Exceptional

    Best Hotel in Napoli

    Amazing old charm luxury with all the necessities. Lovely reception and perfect location.

    Deborah, 2 night trip, Jun 27, 2021

    Verified guest review

  • 6.0.Good

    Room was ok but no view-trash in courtyard, upstairs restaurant was very nice as was breakfast room,front desk was always busy and needs to put on a more pleasant demeanor. Overall ok

    2 night trip with friends, Jun 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic hotel with great history. Beautiful scenery. Close to great restaurants. Fantastic stay!

    Matthew, 1 night trip, Feb 29, 2020

    Verified guest review

  • 4.0.Fair

    Property needs some serious upgrading. From a distance it looks great but the chairs and tables are broken, tile is falling off, shower leaks. Staff clueless about local tourist items; told us that the ferry for Sorrento runs every day, even when we said we heard otherwise. Not helpful at all, instead very misguiding.Amazed that they would not take time to learn about what trips/ bus and ferry routes were available to their guests ! Appalled that they would easily mislead. Breakfast could be better, serving dishes very ancient looking, needs upgrading. We were booked to spend a night on our way back, decided to cancel instead!!!

    Tom, 1 night romance trip, Feb 14, 2020

    Verified Expedia guest review

See all 293 reviews