19 April 2023
Not a 4 Star Hotel
I find it hard to believe this hotel is a 4 star hotel. The rooms were small and relatively shabby. The air conditioning did not work, so the room was painfully warm (and it wasn't a particularly warm day in the city). We also had trouble getting consistent hot water in the shower. To top it off, there was a mosquito in the room. I can't say the staff was much better either. The team refused to help us pre-book a cab (trying to instead get us to use the hotel's transfer at a much higher rate than a normal cab) and was generally unhelpful.
Amanda, 1-night trip
Verified Hotels.com guest review