Guests
All properties in Jacksonville, Florida, United States of America

Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

No-frills hotel in West Jacksonville with outdoor pool

  • Free WiFi and free parking
From
€119

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 33.
1 / 33Pool
537 Chaffee Point Blvd, Jacksonville, 32221, FL, United States of America
8.8.Fabulous.
  • Great place to stay. Clean, comfortable rooms. Loved the free breakfast with just baked…

    Oct 31, 2021

  • Good breakfast comfortable bed and pillows clean nice tv shower head needs replaced

    Oct 3, 2021

See all 130 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • 1 outdoor pool
  • Fitness center
  • Business center
  • Terrace

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In West Jacksonville
  • Crystal Springs Park - 28 min walk
  • Panther Creek Golf Club - 32 min walk
  • Jacksonville Equestrian Center - 6.8 mi / 11 km
  • Camp Milton - 3.8 mi / 6.2 km
  • Bent Creek Golf Course - 5.5 mi / 8.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Suite, Multiple Beds (Addl Living Area)
  • Suite, 1 King Bed with Sofa bed (Addl Living Area)
  • Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)
  • Standard Room, 2 Queen Beds, Accessible (Comm, Tub)
  • Suite, 1 King Bed, Accessible (Comm, Roll Shwr)

What’s around

Landmarks

  • In West Jacksonville
  • Crystal Springs Park - 28 min walk
  • Panther Creek Golf Club - 32 min walk
  • Jacksonville Equestrian Center - 6.8 mi / 11 km
  • Camp Milton - 3.8 mi / 6.2 km
  • Bent Creek Golf Course - 5.5 mi / 8.8 km
  • Normandy Mall Shopping Center - 8.1 mi / 13 km
  • Hyde Park Golf Club - 8.9 mi / 14.3 km
  • Times-Union Center for the Performing Arts - 11.9 mi / 19.2 km
  • Florida Theatre - 12.5 mi / 20.1 km
  • Shands Jacksonville Medical Center - 13.1 mi / 21 km

Getting around

  • Jacksonville International Airport (JAX) - 27 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 30 min drive
  • Jacksonville Station - 16 min drive
map
See on map
537 Chaffee Point Blvd, Jacksonville, 32221, FL, United States of America

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • Hindi
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

  • Pet deposit: USD 40.00 per stay
  • Pets are allowed for an extra charge of USD 40 per accommodation, per stay
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Holiday Inn Express Hotel Suites Chaffee
  • Holiday Inn Express Suites Chaffee Jacksonville West
  • Holiday Inn Express Chaffee Jacksonville
  • Holiday Inn Express Hotel And Suites Chaffee

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 40 per accommodation, per stay, and there's also a deposit of USD 40.00 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Hokkaido (3-min walk), Cracker Barrel (4-min walk), and Mr. Chubby's Wings (4-min walk).
  • No, this hotel doesn't have a casino, but bestbet Orange Park (19-min drive) is nearby.
  • Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel has an outdoor pool and a fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Great place, would definitely recommend.

    Stayed one night on our way to Seminole, check in was easy and fast. Room was nice, clean and comfortable. Breakfast was amazing, had a lot of different things to choose from, and everything was fresh.

    Sandra, 1 night family trip, Sep 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was clean and the service was great.

    John, 1 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Property was nice. Housekeeping service was awful. Only cleaned the room once or twice for a 4 night stay. Never replenished supplies (cups, towels). Never emptied garbage cans

    4 night romance trip, Jul 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean, polite people helping.

    1 night family trip, Jun 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    .

    1 night family trip, Jun 17, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Excellent staff and the breakfast was great. The only complaint that I have is that I have a disability and we got the a handicap accessible room. The bed was way too high. I have some use of my legs and was able to get in bed with a some effort. If there had been a reclining chair I would have slept in it. Other than that it was excellent.

    3 night family trip, Jun 15, 2021

    Verified Expedia guest review

  • 6.0.Good

    The room was dirty, dog food on the floor, toilet had not been clean, q-tips on floor in bathroom, black stuff on shower walls, wash cloth had hair in it, room smelled musty, won’t be staying here again.

    3 night family trip, Jun 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome place to stay at

    1 night romance trip, May 30, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    I have enjoyed staying at this location. The suite was nice and clean, the free breakfast was delicious, and the staff were very welcoming and accommodating. I would recommend this location to any and everyone.

    1 night trip with friends, May 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice room. Breakfast was good. Clean facilities

    1 night family trip, May 16, 2021

    Verified Expedia guest review

See all 130 reviews