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Cristal Hotel Abu Dhabi

Photo gallery for Cristal Hotel Abu Dhabi

Exterior
Indoor pool
Indoor pool
Indoor pool
Amber Deluxe 20% off Spa, F&B (a la carte menu), Early Check-in (12 pm) Late Check-out (3pm) | Premium bedding, minibar, in-room safe, desk

Overview of Cristal Hotel Abu Dhabi

VIP Access

Cristal Hotel Abu Dhabi

4.0 star property
4-star hotel in Abu Dhabi City Center with spa and indoor pool

9.0/10 Superb

463 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Abu Dhabi City Center
  • Abu Dhabi Corniche - 8 min drive
  • Corniche Beach - 7 min drive
  • Etihad Towers - 16 min drive
  • Louvre Abu Dhabi - 19 min drive
  • Abu Dhabi National Exhibition Centre - 21 min drive
  • Sheikh Zayed Grand Mosque - 32 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ritaj Hydrabadi Resturant - 10 min walk
  • Hooked - 6 min walk
  • Teatime Cafeteria - 12 min walk
  • Vansha Ghar - 8 min walk
  • Caravan Restaurant - 2 min walk

About this property

Cristal Hotel Abu Dhabi

Cristal Hotel Abu Dhabi offers an airport shuttle (available 24 hours) for AED 150.00 per vehicle one way. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps or facials. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and shopping.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 192 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Pool table
  • Access to nearby indoor pool
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Cristal SPA has 3 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.

Dining

Viewz Lounge & Grill – This bar specialises in international cuisine and only serves light fare. Happy hour is offered.
Viewz Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blendz Lobby Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 200 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AED 55 per person
  • Airport shuttle service is offered for an extra charge of AED 150.00 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of AED 150 (subject to availability)

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.

Also known as

Cristal Hotel Abu Dhabi
Cristal Hotel
Cristal Abu Dhabi
Cristal Hotel Abu Dhabi Hotel
Cristal Hotel Abu Dhabi Abu Dhabi
Cristal Hotel Abu Dhabi Hotel Abu Dhabi

Frequently asked questions

Does Cristal Hotel Abu Dhabi offer free cancellation for a full refund?
Yes, Cristal Hotel Abu Dhabi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cristal Hotel Abu Dhabi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cristal Hotel Abu Dhabi?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Cristal Hotel Abu Dhabi?
Sorry, pets aren't allowed.
Is parking offered on site at Cristal Hotel Abu Dhabi?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Cristal Hotel Abu Dhabi?
Yes, an airport shuttle is available. The charge is AED 150.00 per vehicle one way.
What are the check-in and check-out times at Cristal Hotel Abu Dhabi?
You can check in from 2 PM - midnight. There's a charge of AED 150 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Cristal Hotel Abu Dhabi and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Cristal Hotel Abu Dhabi also has a sauna and a steam room, as well as access to a nearby indoor pool.
Are there restaurants at or near Cristal Hotel Abu Dhabi?
Yes, Viewz Lounge & Grill offers international cuisine.
What's the area around Cristal Hotel Abu Dhabi like?
Cristal Hotel Abu Dhabi is in Abu Dhabi City Center, a short 14-minute walk from World Trade Center Mall and 19 minutes' walk from Abu Dhabi Corniche. The local area is considered walkable, as well as being good for public transport.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were very welcoming at check-in/out. Polite and courteous. Arrived very late due to flight delay but the short stay was comfortable.
Verified Expedia guest review

10/10 Exceptional

denny indrawan, 2-night trip
Verified Expedia guest review

2/10 Poor

Nelson Alvaro, 3-night trip
Verified Expedia guest review

8/10 Very good

Staff could make an effort to be more responsive to clients requests
ELMOUIZE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Farokh, 8-night family trip
Verified Hotels.com guest review

6/10 Good

Italo Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel / poor tourist information
Very nice hotel, clean. got a suite very confortable. Breakfast was average with little choice of fruits, cheeses or hams. The concierge/people in the reception were nice but completely clueless about what to see, how to get there, opening times, etc.
Nahum, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

recommended, price /quality is a great hotel
Marc, 6-night trip
Verified Expedia guest review

8/10 Very good

Tariff variations
I use the Cristal hotel often, in fact for the majority of my stays in Abu Dhabi, it is always clean, nice rooms and is conveniently located and is reasonably priced…. Most times! But as a regular guest I receive no favorable rates when the high demand periods are encountered. Ie ADIPEC where I find the rates extortionate. So there is no reciprocal reward for my patronage during the “lean” periods (Summer)
1-night trip
Verified Hotels.com guest review