Phoenician Resort

Photo gallery for Phoenician Resort

Primary image
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Balcony

Overview of Phoenician Resort

Phoenician Resort

4.0 star property
4-star aparthotel with outdoor pool, near Gold Coast Convention and Exhibition Centre

8.8/10 Fabulous

768 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
Main amenities
  • 80 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Children's pool
  • Spa tub
  • Limo/town car service
  • Terrace
  • Air conditioning
  • Garden
Feel at home
  • Children's pool
  • Kitchen
  • Living room
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Broadbeach
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • Cavill Avenue - 37 min walk
  • The Oasis - 1 min drive
  • Pacific Fair Shopping Centre - 2 min drive
  • Surfers Paradise Beach - 2 min drive
  • SkyPoint Observation Deck - 7 min drive
  • Slingshot - 5 min drive
  • Robina Town Centre - 10 min drive
  • Currumbin Beach - 15 min drive
  • Currumbin Wildlife Sanctuary - 25 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 19 min drive
  • Varsity Lakes Station - 12 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 28 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Florida Gardens station - 17 min walk

About this property

Phoenician Resort

Phoenician Resort puts you 0.3 mi (0.4 km) from Gold Coast Convention and Exhibition Centre and 1.9 mi (3.1 km) from Cavill Avenue. Guests can splash around at the outdoor pool or indoor pool, and the hot tub makes for a relaxing end to the day. A health club and a fitness centre are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The helpful staff and nice bathrooms get great marks from fellow travellers. The property is only a short walk to public transportation: Broadbeach South Light Rail Station is 13 minutes away.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM until 8:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - noon)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sunloungers
  • Hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Family friendly

  • Children's pool

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room

Entertainment

  • 0-inch LCD TV with cable service
  • Games room
  • DVD player

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • In the city centre

Things to do

  • Health club
  • Surfing/body boarding nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 80 rooms
  • 9 floors
  • 2 buildings
  • Built in 1997
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per stay

Optional extras

  • Credit card charges are subject to an extra charge
  • Housekeeping is available for an additional fee

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Phoenician Resort Broadbeach
Phoenician Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

Does Phoenician Resort offer free cancellation for a full refund?
Yes, Phoenician Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Phoenician Resort?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Phoenician Resort?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Phoenician Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Phoenician Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Phoenician Resort?
You can check in from 2 PM - 8:00 PM. Check-out time is 10 AM. Express check-out is available.
What is there to do at Phoenician Resort and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Phoenician Resort also has a sauna and a health club, as well as an arcade and a garden.
Are there restaurants at or near Phoenician Resort?
Yes. Nearby restaurants include The Loose Moose (4-min walk), Hank Dining & bar (4-min walk) and Gemelli Italian (5-min walk).
Does Phoenician Resort have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
Does Phoenician Resort have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Phoenician Resort like?
Phoenician Resort is in Broadbeach, a short 4-minute walk from The Oasis and 5 minutes' walk from Gold Coast Convention and Exhibition Centre. Travellers say that this aparthotel is in a good location.

Overall score and ratings

8.8

Fabulous

8.5/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8/10 Very good

Security deposit scam
Hotel was great however not refunding the security deposit for between 10 and 30 days after checkout is outrageous. It's not the 'bank' as they claim, it's them not processing their refunds quickly enough.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The proximity to all restaurants and shopping was 10/10. Very friendly and helpful reception staff too
Amanda, 3-night trip
Verified Wotif guest review

10/10 Exceptional

friendly staff
Wilfried, 2-night romance trip
Verified Expedia guest review

6/10 Good

Great location and staff were excellent. Property is dated and a bit worn.
Darren, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

We really enjoyed our stay at the Phoenician Resort. The rooms are spacious and the location is very convenient to pacific fair and local restaurants.
Waimaria, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Great room, with everything you need. Would definitely stay here again for either work or holiday.
Geoffrey, 3-night family trip
Verified Expedia guest review

8/10 Very good

We liked the closeness to the Convention centre and the restaurants; both a very easy walk. The property is old and the rooms are showing their age. Our room had a newly renovated bathroom however there was no toilet roll holder - a redesign oversight. Also a new fridge had been installed blocking access to the washing machine and dryer. More work needs to be done to bring this icon of Broadbeach back to where it once was. Overall - comfortable!
Christopher, 6-night romance trip
Verified Wotif guest review

10/10 Exceptional

Staff go above and beyond to help you, and are very kind and considerate. Pool areas are clean and well maintained
Loren, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mladan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I like everything ver handy for all our needs.
Lynette, 2-night trip
Verified Wotif guest review