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Ramada Plaza by Wyndham Veracruz Boca del Rio

Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor spa tub
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, memory-foam beds, minibar

Overview of Ramada Plaza by Wyndham Veracruz Boca del Rio

Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property
4-star hotel with 1 outdoor pools, connected to the convention centre, near Plaza Las Americas Shopping Mall

8.8/10 Fabulous

1,022 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av Las Americas 241, Boca del Río, VER, 94299

Room options

About this area

What's nearby

  • In De Las Americas
  • Mocambo Beach - 8 min drive
  • Veracruz Aquarium - 18 min drive
  • Veracruz Harbour - 25 min drive

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 22 min drive
  • Veracruz Central Station - 26 min drive

Restaurants

  • La Parroquia de Veracruz - 4 min walk
  • Mariscos El Bayo - 6 min walk
  • Casa Nouvelle - 8 min walk
  • IHOP - 10 min walk
  • Tony Roma's - 11 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Located in the entertainment district, Ramada Plaza by Wyndham Veracruz Boca del Rio is a great choice for a stay in Boca del Río. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This upmarket hotel also features a poolside bar, a fitness centre and a sauna. Fellow travellers like the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site extended parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Shopping
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2920 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 195 for adults and MXN 125 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Count on Us (Wyndham) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Castelo Hotel Boca Rio
Castelo Boca Rio
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Hotel Boca Rio Veracruz Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Boca Rio Veracruz Boca del Rio
Castelo Boca Rio Veracruz
Castelo Hotel Boca del Rio
Castelo Boca Veracruz Boca l
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Frequently asked questions

Does Ramada Plaza by Wyndham Veracruz Boca del Rio offer free cancellation for a full refund?
Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ramada Plaza by Wyndham Veracruz Boca del Rio?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Ramada Plaza by Wyndham Veracruz Boca del Rio on 12 February 2023 start from €61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ramada Plaza by Wyndham Veracruz Boca del Rio?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Yes, there's an outdoor pool.
Are pets allowed at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ramada Plaza by Wyndham Veracruz Boca del Rio?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Ramada Plaza by Wyndham Veracruz Boca del Rio?
You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Ramada Plaza by Wyndham Veracruz Boca del Rio and nearby?
Have fun with nearby activities such as skydiving and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre. Ramada Plaza by Wyndham Veracruz Boca del Rio also has a garden.
Are there restaurants at or near Ramada Plaza by Wyndham Veracruz Boca del Rio?
Yes, there are 2 on-site restaurants. Nearby restaurants include La Parroquia de Veracruz (4-min walk), Mariscos El Bayo (6-min walk) and Casa Nouvelle (8-min walk).
Does Ramada Plaza by Wyndham Veracruz Boca del Rio have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ramada Plaza by Wyndham Veracruz Boca del Rio like?
Ramada Plaza by Wyndham Veracruz Boca del Rio is a short 10-minute walk from Mocambo Beach and 6 minutes' walk from World Trade Center Veracruz. Travellers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing! The hotel staff is extremely professional and courteous. The rooms were maintained well, very clean and neat.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Habitaciones amplias, limpias y cómodas. El personal es muy amable. La alberca es pequeña pero en buen estado.
Josue, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice and comfortable hotel. Rooms could get noisy if you get one facing the street
RENE, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Super comfortable bed and pillows
Andre, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The room was clean and comfortable. However it is hard to rest as you can hear the traffic outside the hotel and the doors shutting (slamming) and people talking on the halls so it was hard to sleep in and relax. The hot water in the shower took ages to come out and it was never really hot, just lukewarm. The breakfast buffet is not awesome but if you are in a hurry or don’t want to leave the premises it’s ok
Sandra, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aniza, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cuentan con un excelente equipo de trabajo así como un excelente equipo de limpieza estoy muy satisfecha con el servicio del hotel asimismo con el de ese restaurant excelente servicio excelente comida definitivamente volvería otra vez con mi familia
marina, 3-night family trip
Verified Expedia guest review