Moonrise Hotel, St. Louis

What my husband and I enjoyed the most was the customer service we received. The front desk, valet, restaurant staff, room service, everyone was pleasant abd polite!!!! My husband played at The Paegent Venue next door and the stay here made it enjoyable for that and my birthday. We will come back and refer people!!!

I stayed 1 night and they put me right by the elevator. Not a big deal except there was about a 1" - 1.5" gap at the bottom of the door. I could hear everything that happened outside and the light from the hallway was visible all night long. There was hair in my sheets and the pillow case was dirty. Bathroom was nice and clean and although the shower is small, the water pressure and rain shower were great!. Had room service in the morning that was more work than I planned. It was painstaking to place an order since the person didn't know anything about the menu and couldn't answer any of my questions. I finally placed my order, then receive a call that they have no bagels so I change my order. I got another call back that they actually have bagels now. ugh. Room service was quicker than expected. Housekeeping entered my room without knocking. Told her I would be leaving today so she could come and clean later. I put the latch on the door just in case (good thing I did). Housekeeper tried to enter while I was showering. The room is small so everything is visible from the door. She also tried to get in while I was changing. Travel often and never stayed at s place like this. Just didn't feel safe or comfortable.

Area is under major construction.

Great hotel in The Loop area with easy access to the Park, Museum, Zoo and more.

Really liked the hotel--the staff was super friendly and it was very convenient for walking through the Del Mar area. The hotel had clearly been remodeled but the "bones" still showed its former life. Just not what I was expecting for this price point.