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Reviews

9.2

Superb

9.7/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was great. Highly Recommend.
Garry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall the hotel was good. Dinner was amazing. The room we stayed in No 7 in what appeared to be the basement had a direction sign over the door that was on all night and lit up the room which meant I had very little sleep so I can't give 5*
Cat, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review

8/10 Very good

Perfectly lovely, but nothing about it felt special enough to justify the price.
Kathryn, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was lovely. personalized service
Jacqueline, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a real gem of a hotel , in a great location. Our room was spacious and very comfortable and quiet. The staff were excellent . Would thoroughly recommend .
Alison, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Karen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Inverness stay
Inverness isn’t a cheap place to stay but I feel this venue, while delivering a great service, is overpriced. For the money you expect everything to be perfect which is why I feel the need to be critical. The listing states robes are available - they’re not - and small things like charging for the small packets of biscuits in the room (I’ve never seen that in any hotel I’ve stayed in). Also toiletries weren’t replaced. That’s not to say there aren’t great things about it: the staff are very attentive and the breakfast is tasty.
2-night trip
Verified Hotels.com guest review

2/10 Poor

The staff was very rude including the manager. We needed non feather pillows which they didnt have other than very old foam pillow that were hard and falling apart. Our toilet did not work and we dealt with overflow issues for two days before they finally responded. Far from a five star property.
Mellanie, 4-night family trip
Verified Expedia guest review