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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Privilege Aluxes Isla Mujeres Adults Only

4.5-star4.5 stars
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400, Mexico

Adults-only beachfront resort with spa, near Norte Beach
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Had an awesome stay. Staff was helpful and friendly.PA was very clean. We will come backApr 5, 2021
  • Great location! Walking distance to beach and main strip of restaurants and bars, we…Mar 28, 2021

Privilege Aluxes Isla Mujeres Adults Only

from €159
  • Aluxes Room
  • Deluxe Suite Garden View
  • Premium Suite Ocean or Garden View with Whirlpool bath
  • Superior Aluxes with Whirlpool bath

What’s around Privilege Aluxes Isla Mujeres Adults Only

Landmarks

  • On the beach
  • Norte Beach - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Crayola House - 45 min walk
  • Mundaca House - 3.2 mi / 5.1 km
  • Tortugranja Turtle Farm - 3.5 mi / 5.7 km
  • Capitán Dulché Museum - 3.8 mi / 6.2 km
  • Joysxee Floating Bottle Island - 4.2 mi / 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 119 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 14
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (14 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sailing nearby
  • Scuba diving nearby
  • Beach towels
  • Pool sun loungers
  • Number of spa tubs - 3
  • Pool umbrellas
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch plasma TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Alcoholic beverages
  • Minibar
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities
  • Taxes

Spa

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Pool bar & snacks - This poolside bar serves lunch and light fare.

Privilege Aluxes Isla Mujeres Adults Only’s small print

Also known as

  • Aluxes
  • Privilege Aluxes Isla Mujeres Hotel
  • Privilege Aluxes Isla Mujeres
  • Privilege Aluxes Isla Mujeres Hotel
  • Privilege Aluxes Isla Mujeres Adults Only Resort
  • Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
  • Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres
  • Aluxes Privilege
  • Aluxes Privilege Isla Mujeres
  • Hotel Privilege Aluxes
  • Isla Mujeres Privilege Aluxes
  • Privilege Aluxes
  • Privilege Aluxes Hotel
  • Privilege Aluxes Hotel Isla Mujeres
  • Privilege Aluxes Isla Mujeres

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1800 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Privilege Aluxes Isla Mujeres Adults Only

  • Does Privilege Aluxes Isla Mujeres Adults Only offer free cancellation for a full refund?
    Yes, Privilege Aluxes Isla Mujeres Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Privilege Aluxes Isla Mujeres Adults Only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Privilege Aluxes Isla Mujeres Adults Only?
    Sorry, there's no onsite parking at Privilege Aluxes Isla Mujeres Adults Only.
  • Is there a pool at Privilege Aluxes Isla Mujeres Adults Only?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Privilege Aluxes Isla Mujeres Adults Only?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Privilege Aluxes Isla Mujeres Adults Only?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Privilege Aluxes Isla Mujeres Adults Only?
    Yes, there are 3 onsite restaurants, featuring beachfront dining and Asian cuisine. Nearby restaurants include Rooster (3-min walk), Angelo (4-min walk), and Qubano (4-min walk).
  • Is airport shuttle service offered by Privilege Aluxes Isla Mujeres Adults Only?
    Yes, an airport shuttle is available. The charge is MXN 1800 per person roundtrip.
  • Is there an onsite casino at Privilege Aluxes Isla Mujeres Adults Only?
    No, this resort doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.
  • What is there to do at Privilege Aluxes Isla Mujeres Adults Only and nearby?
    Have fun with nearby activities like sailing and scuba diving. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Privilege Aluxes Isla Mujeres Adults Only also has 2 outdoor pools, 2 bars, and a fitness center, as well as spa services and a garden.

Recent reviews

Superb 9.0 From 1,152 reviews

Exceptional 10.0
10/10
This place is beautiful, rooms were dope, food delicious, beach beautiful. People friendly and helpful. Drinks were flowing- definitely do the all inclusive. 100% worth it.
DANIELLE, us3 night trip with friends
Good 6.0
no good at all I would never recommend this hotel
I reserve a deluxe room with spa, there was maybe 20 guest in the hotel and i was given a room on the first floor with no intimity at all so I paid a lot of money for a spa that I could not use. When I went to the reception to change room I was told that there was no other similar room available, which was a total lye, because the hotel was empty due to covid. I will never go back to this hotel. the overall hotel was clean, but the service was bad, I can't imagine how it would have been if the hotels was full. Room service about one hour and food cold at arrival. about 10 couples on the beach and it took 30 minutes to receive our drinks, and I had paid for a private palapas at 45US per day, again the hotel was empty, so imagine when it's busy.
Jacques, mx2 night trip
Fair 4.0
Nope
Not so good. Internet does not work and food was sub par. Many loud screaming babies. Beach is great!
us2 night trip
Very Good 8.0
Great quiet resort but in the heart of everything
Great location, walking distance to many key spots (e.g., ferry, restaurants, shops, etc.) The property is very well kept and love the heated pool. Also great food.
us4 night trip
Very Good 8.0
The property was nice and clean; very well kept. We did include breakfast and only paid by the day for All-Inclusive if we knew we would be on premise all day. I would suggest not doing All-Inclusive the whole week but rather by day like we did. One: the drinks seemed watered down unless you were taking shots and two if you like exploring the island for food/drinks/site seeing its not worth it the whole time. It is VERY cheap to eat/drink on the island. Make sure you take pesos or exchange at a local bank not on the resort. The bank exchange rate is better. Additionally, the balcony tub was not private at all so that was misleading to me and we had to change rooms upon arrival because we paid for the better room and got a terrible view from the balcony. If you want ocean view you have to pay for the highest rated room otherwise you will not see it. We paid the next level down and got a side view. We plan to come back in June for my sons senior trip and have not decided if we would come back here or go to another hotel. Again, it was nice and clean but wished our room was a tad better.
us6 night romance trip
Very Good 8.0
Expedia sold the trip as an all inclusive but when we got there we were told that it was breakfast only. Ended up having to pay an extra $300 for the stay. There really weren’t any amenities, couple things in the mini bar but that’s about it. The service was hit and miss. The waitress at breakfast was horrible, forgot plates, brought the wrong food and wasn’t pleasant. The alcohol was heavily watered down but the outside waiters were diligent about bringing drinks and food. The room service was really good and timely. I liked having the hot tub on the balcony, we used that several times. Didn’t use the spa, instead got the $30 massage on the beach - it was fantastic! The beach is beautiful and clean and the location is good but loud. We walked to and from the ferry.
Christian, us4 night family trip
Exceptional 10.0
Always delivers!
We have stayed here multiple times. Love it. Service is great, the spa is awesome- prices fantastic and they do a great job! Food is good but we typically do All inclusive for the drinks, breakfast and lunch, then eat out for dinner since there are so many great restaurants on the island. They will arrange golf cart rentals for you if wanted too. Wish they would go back to the really high end liquor though. Must say we miss that! But choices are not horrible.
Laura, us5 night trip
Exceptional 10.0
Great place, location and staff . Ricardo is the man
us4 night trip
Exceptional 10.0
i am a repeat customer because this hotel is so nice, and the staff there are wonderful.
donna, us2 night family trip
Exceptional 10.0
The best resort I’ve stayed at on the island. Clean rooms and facilities they provide toiletries the location is PERFECT ! Walking distance to all playa Norte shopping food and bars ! Great food. Amazing clean beaches. Excellent service on entire resort. We upgraded to jetted tub on the balcony and enjoyed it immensely we will definitely be back
us7 night family trip

Privilege Aluxes Isla Mujeres Adults Only