Skip to main content.
All properties in Dubai, United Arab Emirates
1 room, 2 adults

Atlantis The Palm

5-star5 stars
Crescent Road, The Palm, Dubai, United Arab Emirates

Upscale beachfront hotel with free water park, near Aquaventure
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 25,424 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Food
Delicious food
Value
Value for money could be better

Atlantis The Palm

from €312
  • Royal Suite (Bridge)
  • Club Suite, 2 Bedrooms (Executive)
  • Club Suite, 2 Bedrooms (Regal)
  • Club Suite, 2 Bedrooms, Terrace
  • Executive Suite (Club)
  • Grand Suite (Atlantis)
  • Club Room, 1 King Bed (Imperial)
  • Room, 1 King Bed (Ocean)
  • Room, 1 King Bed (Palm)
  • Suite (Neptune Underwater)
  • Suite (Poseidon Under Water)
  • Presidential Suite
  • Club Room, 2 Queen Beds (Imperial)
  • Room, 2 Queen Beds (Ocean)
  • Room, 2 Queen Beds (Palm)
  • Club Suite (Regal)
  • Club Suite, Terrace
  • Executive Suite, 2 Bedrooms (NYE)
  • Suite, 2 Bedrooms (Regal NYE)
  • Suite, 2 Bedrooms, Terrace (NYE)
  • Executive Suite (Club NYE)
  • Club Room, 1 King Bed (Imperial NYE)
  • Deluxe Room, 1 King Bed (Ocean NYE)
  • Deluxe Room, 1 King Bed (Palm NYE)
  • Club Room, 2 Queen Beds (Imperial NYE)
  • Deluxe Room, 2 Queen Beds (Ocean NYE)
  • Deluxe Room, 2 Queen Beds (Palm NYE)
  • Club Suite (Regal NYE)
  • Club Suite, Terrace (NYE)

What’s around Atlantis The Palm

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 5 min walk
  • Dubai Marina Mall - 7.1 mi / 11.5 km
  • The Walk - 7.3 mi / 11.8 km
  • Jumeirah Beach - 7.4 mi / 11.9 km
  • Dubai Marina - 7.6 mi / 12.2 km
  • Burj Al Arab - 8 mi / 12.9 km
  • Emirates Golf Club - 8.4 mi / 13.5 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 47 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,539 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. Guests should notify the property in advance of their flight details. Contact details can be found in the booking confirmation.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation. For more details, please contact the property using the information on the reservation confirmation received after booking.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2008
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 60-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shuiqi has 27 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Atlantis The Palm’s small print

Also known as

  • Atlantis
  • Atlantis Palm Dubai
  • Atlantis Hotel
  • Atlantis Hotel Palm
  • Atlantis Palm
  • Palm Atlantis
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3200.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 2240.00 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Dubai, United Arab Emirates

Recent reviews

Fabulous 8.8 From 1,270 reviews

Very Good 8.0
great hotel and resort , good staff and service
mehdi, ie3 night family trip
Poor 2.0
We were treated terribly bad at check in. They told us they had no room for us and left us waiting for over an hr to find a room .
Patrick, ie9 night romance trip
Exceptional 10.0
nice room and view. friendly staff and great waterpark
Muhammad, gbFamily trip
Exceptional 10.0
Awesome experience
Very professional environment
RUBEN, usFamily trip
Exceptional 10.0
Amazing hotel with sketchy drink service
The hotel was incredible and the service was amazing. (When I say service, I’m specifically referring to non-restaurant service.) There were security guards everywhere and they could help point you in the right direction, save your lost children, and more often, just greet you every time you walk by. The bell services were spectacular. They even gave me a quick tour of the room upon arrival and stayed to assure me they were working on restoring power during a short glitch. The hospitality center was a lifesaver at the end of my stay. My flight was very late at night, but I was able to stay on the premises, keep my bags with bell services while I lounged by the pool, and then shower and store a backpack in a locker in the hospitality center. A note on dining. There are a ton of options and the food at the three I went to was fantastic. The problem I had was with service. Upon check in, I chose a meal package but still needed to pay for drinks at the buffet each night (49AED for unlimited, 29AED for one drink). Out of 4 dinners, I was waited on (offered beverages) 2 times. And one breakfast, where coffee or tea was included, I had asked for coffee and never received it. It was infuriating, but I’m not the type of guest to make a scene over it. Between Saffron and Kaleidoscope buffets, I had better service at Kaleidoscope.
Kaitlin, usOther trip

Atlantis The Palm

Is the description of this hotel not correct? Tell us