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Lucky Bansko Aparthotel SPA & Relax

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3 indoor pools
Hypo-allergenic bedding, down duvets, minibar, in-room safe
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Overview of Lucky Bansko Aparthotel SPA & Relax

Lucky Bansko Aparthotel SPA & Relax

5.0 star property
5-star ski hotel with spa, near Bansko Ski Resort

9.2/10 Superb

117 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
The price is €110
Price available on 30/06/2022
Map
4-10 Kir Blago Todev Street, Bansko, 2770
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 3 indoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free ski shuttle
  • Ski storage
  • Health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Sofia (SOF) - 120 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free ski shuttle
Map

About this property

Lucky Bansko Aparthotel SPA & Relax

Located 1.3 mi (2.1 km) from Bansko Ski Resort, Lucky Bansko Aparthotel SPA & Relax features a free ski shuttle and puts you near winter activities such as downhill skiing and snowboarding. Guests can visit the spa to be pampered with massages, hydrotherapy or manicures and pedicures, and Le Bistro, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. There are 3 indoor pools and a free kid's club at this luxurious hotel, and in-room conveniences such as fridges and microwaves. Ski storage is also available. Fellow travellers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle
  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/hire
  • Free bikes nearby
  • Golfing nearby
  • Rafting nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • 3 indoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible

Languages spoken

  • Bulgarian
  • English
  • Russian

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Hob
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Dining

Le Bistro – This restaurant specialises in international cuisine and serves lunch and dinner.
Leonardo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Fondue – On-site restaurant. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of BGN 24 for adults and BGN 16 for children (approximately)
  • Airport shuttle service is offered for an extra charge of BGN 166 per person (roundtrip)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Lucky Bansko Aparthotel Hotel
Lucky Aparthotel Hotel
Lucky Bansko Aparthotel
Lucky Aparthotel
Lucky Hotel Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Bansko Aparthotel SPA Relax Hotel
Lucky Aparthotel SPA Relax Hotel
Lucky Bansko Aparthotel SPA Relax
Lucky Aparthotel SPA Relax
Lucky Hotel Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Write a review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, staff were a credit to the hotel. Great facilities.
Kirstin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Itay, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice. Spa needs extended hours.
Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Ventsislav, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very good

smart place to stay in bansko
Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Bernard, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review