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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Crowne Plaza Festival City

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
Dubai Festival City, Dubai, United Arab Emirates

Luxury hotel with spa, near Festival Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • while booking I was supposed to get a sea view but while checking in they told me to pay…Dec 15, 2019
  • We have stay here before. Rooms are large, airy and clean. We had an issue with the a/c…Jun 24, 2019

Crowne Plaza Festival City

from €88
  • Superior Suite, 1 King Bed (High Floor)
  • Superior Room
  • Superior Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds, View (DUBAI CREEK VIEW)
  • Club Room, 1 King Bed, View (Creek View)
  • Deluxe Room, 1 King Bed, View (DUBAI CREEK VIEW)
  • Superior Room, 2 Twin Beds
  • Deluxe Room

What’s around Crowne Plaza Festival City

Landmarks

  • Heart of Dubai
  • Dubai Festival City Mall - 9 min walk
  • Festival Center - 9 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 20 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

  • Valet parking * on site

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 11
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa InterContinental has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Zaytoun - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Belgian Beer Cafe Dubai - This bar serves brunch, lunch, and dinner.

Skyline Lounge - This brasserie is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Mazar Lounge - This café specializes in international cuisine and serves light fare only. Open daily.

Crowne Plaza Festival City’s small print

Also known as

  • Crowne Plaza Festival
  • Crowne Plaza Festival City Dubai
  • Crowne Plaza Festival City Hotel Dubai
  • Crowne Plaza Festival City
  • Crowne Plaza Festival City Dubai
  • Crowne Plaza Festival City Hotel
  • Crowne Plaza Festival City Hotel Dubai
  • Festival City Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Festival City Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 8:00 PM.
  • Guests under 16 years old are not allowed in the spa.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available through room service.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    Optional extras

    Valet parking costs AED 27 per night

    Rollaway beds are available for AED 180.0 per stay

    Buffet breakfast is offered for an extra charge of AED 120 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Festival City

    • Does Crowne Plaza Festival City offer free cancellation for a full refund?
      Yes, Crowne Plaza Festival City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Festival City?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Crowne Plaza Festival City?
      Yes, there's free self parking.
    • Is there a pool at Crowne Plaza Festival City?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
    • Are pets allowed at Crowne Plaza Festival City?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Crowne Plaza Festival City?
      You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
    • Are there restaurants at or near Crowne Plaza Festival City?
      Yes, Zaytoun offers alfresco dining, Mediterranean cuisine, and pool views. Nearby restaurants include Hard Rock Cafe Dubai (5-min walk), Al Fanar Restaurant & Cafe (8-min walk), and Motomachi Restaurant (11-min walk).
    • Is airport shuttle service offered by Crowne Plaza Festival City?
      Yes, an airport shuttle is available.
    • What is there to do near Crowne Plaza Festival City?
      Recommended spots to visit include Festival Center (9-min walk) and Dubai Festival City Mall (9-min walk).

    Recent reviews

    Superb 9.0 From 170 reviews

    Very Good 8.0
    Nice but needs entertainment
    Nice but the breakfast must be better and it needs more entertainment
    ie3 night business trip
    Exceptional 10.0
    Short drive from the airport and the fact that we were attending a conference next door made the location extremely attractive. Then there was the shopping mall, view of thee creek from our window, amazing watershow in the evening. Checking was smooth, room had all the families and housekeeping would freshen up the room every time we left. I would love to stay here again.
    Arshad, ieRomance trip
    Exceptional 10.0
    Close to airport, nice pool area and attached to Dubai festival mall. Very comfortable and clean room.
    ie1 night trip
    Very Good 8.0
    Great Hotel in Dubai
    Very good hotel
    Thomas Ho Ming, ie2 night business trip
    Exceptional 10.0
    outstanding stay
    credits to Islam, Menna and Adnan. Great Ppl with great services that surpassed my expectations
    Rima, ca2 night business trip
    Exceptional 10.0
    Nice stay
    Nice stay and friendly staff especially for front door
    Ahmet Selim, us4 night business trip
    Very Good 8.0
    Location - close to Festival City Mall. Breakfast buffet was good. Room was spacious and all amenities were provided.
    au1 night family trip
    Exceptional 10.0
    Excellent hotel with good location and great access to the mall and water seen .
    us1 night business trip
    Very Good 8.0
    great hotel
    Very nice hotel, rooms are sparkling clean and as new, location of the hotel is the best.
    Haseeb, gb1 night family trip
    Very Good 8.0
    Great hotel, however 2 single beds does not accommodate a family of 3 (as advertised).
    Michael, us1 night family trip

    Crowne Plaza Festival City