InterContinental Dubai Festival City, an IHG Hotel

Photo gallery for InterContinental Dubai Festival City, an IHG Hotel

Lobby
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, individually decorated

Overview of InterContinental Dubai Festival City, an IHG Hotel

InterContinental Dubai Festival City, an IHG Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Dubai Festival City Mall

9.0/10 Superb

442 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Crescent Drive, Dubai Festival City, Dubai, 45777
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Dubai Festival City
  • Dubai Festival City Mall - 10 min walk
  • City Centre Deira - 10 min drive
  • Dubai Tennis Stadium - 5 min drive
  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 5 min drive
  • Dubai Creek - 9 min drive
  • Creek Park - 6 min drive
  • Wafi City Mall - 6 min drive
  • Dubai Creek Golf & Yacht Club - 6 min drive
  • American Hospital Dubai - 6 min drive
  • Lamcy Plaza - 6 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 11 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 48 min drive
  • Creek Station - 28 min walk
  • Airport shuttle (surcharge)

About this property

InterContinental Dubai Festival City, an IHG Hotel

InterContinental Dubai Festival City, an IHG Hotel is only 3.3 mi (5.2 km) from the airport and offers a shuttle (available 24 hours) for AED 214 per person one-way. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Anise , one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a rooftop terrace. Fellow travellers say great things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 508 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Boat tours nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (45747 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Designer shops on site
  • Shopping centre on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

SPA InterContinental has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Anise – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Karam Al Bahr – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Pierre's Bistro and Bar – This bistro specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.
Choix by Pierre Gagnaire – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Vista Bar & Terrace – This bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AED 214 per person (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Dubai Festival City
InterContinental Festival City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City
InterContinental Dubai Festival City, an IHG Hotel Hotel
InterContinental Dubai Festival City, an IHG Hotel Dubai
InterContinental Dubai Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Bader, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Soleiman, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!! Best room ever!!
May Brit, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yaman, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing time
Amazing hotel, staff and spectacular room.
Caroline, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Johan, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review