Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

City Express Mazatlán

3-star3 stars
Av. del Toreo 90, esq. Rafael Buelna, Fracc El Toreo, C.P, Mazatlan, SIN, 82110, Mexico

3-star hotel with outdoor pool, near Mazatlan Aquarium
  • Free local cuisine breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • La estancia es la adecuada, nada relevante que mencionar.Mar 19, 2020
  • We were traveling from Tucson to Ajijic in a double cab pickup and 20' trailer, so we…Oct 24, 2019

City Express Mazatlán

from €45
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

What’s around City Express Mazatlán

Landmarks

  • Mazatlan Aquarium - 33 min walk
  • Playa Norte - 36 min walk
  • Plaza de Toros - 8 min walk
  • Monument to the Family - 15 min walk
  • Playa Brujas - 16 min walk
  • La Gran Plaza Mall - 16 min walk
  • The Mazatlan Malecón - 19 min walk
  • Teodoro Mariscal Stadium - 20 min walk

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free local cuisine breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

City Express Mazatlán’s small print

Also known as

  • City Express Mazatlán
  • City Express Mazatlán Hotel
  • City Express Mazatlan Hotel Mazatlan
  • City Express Mazatlán Hotel Mazatlan
  • City Express Mazatlán Mazatlan
  • City Express Mazatlán Hotel
  • City Express Mazatlán Mazatlan
  • City Express Mazatlán Hotel Mazatlan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Mazatlán

  • Does City Express Mazatlán offer free cancellation for a full refund?
    Yes, City Express Mazatlán does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Express Mazatlán?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at City Express Mazatlán?
    Yes, there's free self parking.
  • Is there a pool at City Express Mazatlán?
    Yes, there's an outdoor pool.
  • Are pets allowed at City Express Mazatlán?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at City Express Mazatlán?
    You can check in from 3 PM to midnight. Check-out time is 1 PM.

Recent reviews

Very Good 8.2 From 206 reviews

Exceptional 10.0
Nice 👍
Great service
Javier, us1 night family trip
Good 6.0
Sr
The front desk lady at the moment of check in wasn't polite, check in took a lot... also wifi didn't work at all.
us1 night business trip
Very Good 8.0
Bed was hard
Louis, usRomance trip
Exceptional 10.0
nice for comfort
this was a shopping trip, so the location was good. we could travel by cab to any place we needed.
Linda, us1 night romance trip
Good 6.0
limpieza de las instalaciones
La ubicación esta muy bien por la cercanía con varios lugares de interés, pero la limpieza de las instalaciones en especial la de la alberca es muy deficiente
Jonathan Jairo, mx1 night family trip
Exceptional 10.0
Todo muy buen excelente estancia
JOEL, mx3 night business trip
Very Good 8.0
El espacio está bien, pero de repente no se nos informaba acerca del desayuno y su alberca estaba en reparación.
Jammy, mx3 night trip with friends
Exceptional 10.0
Todo bien!
Todo en general estuvo bien con excepción de las almohadas, son demasiado aguadas y pequeñas.
Hugo Daniel, mx1 night family trip
Very Good 8.0
Entiendo que por la contingencia no se sirva el desayuno bufé, pero lo que ofrecen como Box Lunch es pésimo. Ojalá lo logren mejorar.
JORGE MOISES, mx1 night trip
Very Good 8.0
Experiencia agradable. Precio acorde. Ideal para un fin de semana.
Alejandro, mx3 night trip

City Express Mazatlán

Is the description of this hotel not correct? Tell us