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Crowne Plaza Istanbul - Old City, an IHG Hotel

Photo gallery for Crowne Plaza Istanbul - Old City, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Istanbul - Old City, an IHG Hotel

Crowne Plaza Istanbul - Old City, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Grand Bazaar

7.6/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul, 34134
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Istanbul City Center
  • Grand Bazaar - 10 min walk
  • Sultanahmet Square - 20 min walk
  • Hagia Sophia - 24 min walk
  • Blue Mosque - 25 min walk
  • Topkapi Palace - 30 min walk
  • Galata Tower - 35 min walk
  • Istiklal Avenue - 38 min walk
  • Süleymaniye Mosque - 9 min drive
  • Eminönü Square - 12 min drive
  • Egyptian Bazaar - 13 min drive

Getting around

  • Istanbul (IST) - 44 min drive
  • Sabiha Gokcen International Airport (SAW) - 62 min drive
  • Vezneciler Subway Station - 5 min walk
  • Istanbul Yenikapi Station - 11 min walk
  • YeniKapi Station - 11 min walk
  • Laleli-University Station - 2 min walk
  • Aksaray Tram Station - 4 min walk
  • Beyazit Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hacı Bozan Oğulları - 2 min walk
  • Angels - 2 min walk
  • Gaziantepli Çavuşoğlu - 1 min walk
  • Laleli Galeria - 2 min walk
  • Laleli Turkish Delight - 1 min walk
Map

About this property

Crowne Plaza Istanbul - Old City, an IHG Hotel

Putting you a short five-minute drive from Grand Bazaar and Blue Mosque, Crowne Plaza Istanbul - Old City, an IHG Hotel offers an airport shuttle (available 24 hours) for EUR 60 per room. Guests can visit the spa to be pampered with massages, facials or detox wraps, and Shebap, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers say good things about the helpful staff and WiFi. Public transportation is only a short walk: Laleli-University Station is 2 minutes and Aksaray Tram Station is 4 minutes.

Languages

Arabic, English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 257 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per day)
  • On-site valet parking (EUR 20 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (1507 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Built in 1922
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Designer shops on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • 54-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Healthia Spa & Wellness has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Shebap – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 60 per room (one-way)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night
  • Airport shuttle service for children up to age 6 costs EUR 0 (one-way)

Parking

  • Self-parking costs EUR 20 per day
  • Valet parking costs EUR 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM
  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Wyndham Istanbul Old City Hotel
Wyndham Old City Hotel
Wyndham Istanbul Old City
Wyndham Old City
Crowne Plaza Istanbul Old City Hotel Istanbul
Istanbul Old City
Crowne Plaza Istanbul Old City
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul

Frequently asked questions

Does Crowne Plaza Istanbul - Old City, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Istanbul - Old City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Istanbul - Old City, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Istanbul - Old City, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Istanbul - Old City, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Istanbul - Old City, an IHG Hotel?
Yes. Self-parking costs EUR 20 per day. Valet parking costs EUR 20 per day.
Is an airport shuttle service offered by Crowne Plaza Istanbul - Old City, an IHG Hotel?
Yes, an airport shuttle is available. The charge is EUR 60 per room one-way.
What are the check-in and check-out times at Crowne Plaza Istanbul - Old City, an IHG Hotel?
You can check in from 2 PM - anytime. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Istanbul - Old City, an IHG Hotel and nearby?
Crowne Plaza Istanbul - Old City, an IHG Hotel has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Crowne Plaza Istanbul - Old City, an IHG Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Crowne Plaza Istanbul - Old City, an IHG Hotel like?
Crowne Plaza Istanbul - Old City, an IHG Hotel is in Istanbul City Center, a short 2-minute walk from Laleli-University Station and 10 minutes' walk from Grand Bazaar. Travellers say that the area is quiet and good for shopping.

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.3/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean
Lachyn, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lukas, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stayed for one night. Good location, excellent breakfast, nice clean room.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in the city ever
Mohammed, 13-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful 4 Day Break
Overall a good experience at Crowns Plaza staff were very helpful especially the dòor men and restaurant staff. The free snack between 5pm to 7pm should be extended. Its not the ideal time as during this people are mostly out of the hotel. Will definitely return to Crowne Plaza.
Kamran, 3-night trip
Verified Hotels.com guest review

6/10 Good

The systems were always down and communication was
Maybe, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Staff was very good and helpful. Polite and good.
Moez, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lubna, 4-night trip
Verified Hotels.com guest review