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Crowne Plaza Istanbul - Old City, an IHG Hotel

Luxury hotel with 2 restaurants, near Grand Bazaar

  • Free WiFi
From
€73

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  • Crowne Plaza Istanbul - Old City, an IHG Hotel
  • Crowne Plaza Istanbul - Old City, an IHG Hotel
  • Indoor Pool
  • Indoor Pool
  • Crowne Plaza Istanbul - Old City, an IHG Hotel
Crowne Plaza Istanbul - Old City, an IHG Hotel. Image 1 of 62.
1 / 62Crowne Plaza Istanbul - Old City, an IHG Hotel
Balabanaga Mahallesi, Fethibe, Istanbul, 34134, Istanbul, Turkey
7.6.Good.
  • Reception was super helpful giving us an early check in due to our early flight. Room…

    Feb 18, 2021

  • Excellent Hotel. Friendly helpful staff. Clean, good amenities.

    Jan 29, 2020

See all 164 reviews

Official standards

This property advises that it adheres to Safe Tourism Certification Program (Turkey), Clean Promise (IHG), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Transport options
Safe
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 257 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Istanbul City Center
  • Grand Bazaar - 10 min walk
  • The Egyptian Bazaar - 19 min walk
  • Sultanahmet Square - 24 min walk
  • Blue Mosque - 25 min walk
  • Galata Bridge - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 2 Twin Beds, Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Executive Suite, Non Smoking
  • Junior Suite, Non Smoking, Corner
  • Deluxe Room, 2 Twin Beds, Smoking
  • Club Room, 1 King Bed, Smoking
  • Junior Suite, Smoking, Corner
  • Deluxe Room, 1 King Bed, Smoking
  • Club Room, 1 Twin Bed, Smoking
  • Room, 1 Twin Bed, Accessible, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Club Room, 1 Twin Bed, Non Smoking
  • Deluxe Room, Multiple Beds, Non Smoking
  • Room, Multiple Beds, Accessible, Smoking
  • Executive Suite, 1 Twin Bed, Smoking

What’s around

Landmarks

  • In Istanbul City Center
  • Grand Bazaar - 10 min walk
  • The Egyptian Bazaar - 19 min walk
  • Sultanahmet Square - 24 min walk
  • Blue Mosque - 25 min walk
  • Galata Bridge - 25 min walk
  • Basilica Cistern - 25 min walk
  • Hagia Sophia - 26 min walk
  • Topkapi Palace - 29 min walk
  • Galata Tower - 35 min walk
  • Beyazit Square - 7 min walk

Getting around

  • Istanbul (IST) - 45 min drive
  • Sabiha Gokcen International Airport (SAW) - 56 min drive
  • YeniKapi Station - 10 min walk
  • Istanbul Yenikapi Station - 11 min walk
  • Istanbul Kumkapi Station - 14 min walk
  • Laleli-University Station - 2 min walk
  • Aksaray Tram Station - 4 min walk
  • Beyazit Station - 9 min walk
  • Airport shuttle (surcharge)
map
See on map
Balabanaga Mahallesi, Fethibe, Istanbul, 34134, Istanbul, Turkey

At a glance

Hotel size

  • This hotel has 257 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured uncovered onsite self parking (EUR 10 per day)
  • Secured uncovered onsite valet parking (EUR 10 per day)
  • Wheelchair-accessible parking and van parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • Year Built - 1922
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • English
  • German
  • Russian
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 54-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Healthia Spa & Wellness has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Shebap - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Crowne Plaza Istanbul City
  • Istanbul Old City
  • Crowne Plaza Old City Hotel
  • Crowne Plaza Old City
  • Crowne Plaza Istanbul Old City
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
  • Crowne Plaza Istanbul Old City
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul
  • Crowne Plaza Old
  • Crowne Plaza Old Hotel Istanbul City
  • Crowne Plaza Istanbul Old City Hotel Istanbul
  • Wyndham Istanbul Old City Hotel
  • Wyndham Old City Hotel
  • Crowne Plaza Istanbul Old City Hotel
  • Wyndham Old City

Optional extras

Uncovered self parking costs EUR 10 per day

Uncovered valet parking costs EUR 10 per day

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 60 per room (one-way)

Airport shuttle service for children up to age 6 costs EUR 0 (one-way)

Policies

Pool access available from 7:30 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Istanbul - Old City, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day. Valet parking costs EUR 10 per day.
  • Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Paradise Restaurant (3-min walk), Relax Mode Laleli (3-min walk), and Zurich Büfe (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 60 per room one-way.
  • Crowne Plaza Istanbul - Old City, an IHG Hotel has a spa and an indoor pool, as well as a Turkish bath.
7.6.Good.
  • 4.0.Fair

    I like the area where is located this hotel but the room is old and small and not in my opinion at 5 stars level.

    4 night family trip, Oct 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    Disappointed Experience

    This is my rhird stay in this hotel Really it was v good before I don't know what happened to the service V bad house keeping service V bad response from maintenance Room service also I have to call for standard needs Daily water Shampo TV Internet Makeup the room (it's only preparing tge bed they will not touch any thing els.) They too the bat rop and didn't return it again. I clled 4 times for water then i fed up and purchse from the market. Overall To be fare The hotel so nice Room v good Location is v good Ut service 2/10 only

    Motasem, 7 night business trip, Dec 18, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was an outstanding hotel. I loved my stay in old city hotel. The staff are very friendly and helpful. Waleed Alrajab, specially was very nice.

    Dr Abdullah, 2 night family trip, Dec 8, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible hotel even is not 5 stars internet poor signal bad Customer service small room

    2 night business trip, Mar 7, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Travel from Atlanta Georgia first time to Istanbul booked through Expedia and I find this. Great hotel nice stuff socially the Concierge did amazing job makes my stay comfortable Thank you. I will be back again

    6 night family trip, Feb 14, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I totally don’t Recommend it at all very noisy and no Internet connection people in front thy are not helpful never come to this hotel again

    6 night business trip, Feb 14, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I have reserved a double room, they gave me a very small room that was different from the photos, they were not respectful, the hotel looks nice outside, but the rooms have very low quality, I don't recommend it

    3 night business trip, Dec 7, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Turkey tour

    Toilet too small. No bell boy to pick up luggage. Door to room defective. Breakfast buffet not good.

    1 night trip, Mar 20, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    One of the worst experiences I have ever experienced and I work in hotels. The team are very rude and unhelpful, noisy front rooms, shocking wifi connection, room smelt smoke. Can’t believe this is a IHG hotel

    RobertAlam, 3 night romance trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location is very good and service is excellect.

    Chun Ho, 4 night family trip, Jan 18, 2020

    Verified Hotels.com guest review

See all 164 reviews