Hotel Palacio Mundo Imperial
4-star resort with full-service spa, connected to the convention center, near La Isla Shopping Village
- Free WiFi and free parking
- All (94)
- Interior (6)
- Rooms (49)
- Fitness/Leisure (16)
- Bar/Dining (12)
- Exterior (8)
- Other (3)
Pool
Outdoor Pool
Outdoor Pool
Outdoor Pool
Junior Suite King Size Bed Diamante View - Guest Room
Master Suite King Size Bed Resort View - Guest Room
Junior Suite King Size Bed Resort View - Guest Room
One Bedroom Penthouse King Size Bed Diamante View - Guest Room
Junior Suite King Size Bed Diamante View - Guest Room
Junior Suite King Size Bed Diamante View - Bathroom
Junior Suite King Size Bed Diamante View - Bathroom
Outdoor Dining
Garden
Hotel Front – Evening/Night
Hotel Bar
Hotel Bar
Restaurant
Dining
Dining
Massage
Spa
Spa
Lobby
Lobby Sitting Area
Children’s Activities
Tennis Court
Fitness Studio
Fitness Studio
Hallway
Banquet Hall
Meeting Facility
Superior Double Bed Diamante View - Mountain View
Superior Double Bed Diamante View - Mountain View
Outdoor Pool
Outdoor Pool
Outdoor Pool
Club 89 Double Beds Resort View - Guest Room
Junior Suite King Size Bed Diamante View - Guest Room
Superior Double Bed Diamante View - Guest Room
Club 89 King Size Bed Resort View - Guest Room
Club 89 Double Beds Resort View - Guest Room
Superior Double Bed Diamante View - Bathroom
Club 89 King Size Bed Resort View - Bathroom
Garden
Garden
Garden
Breakfast Area
Restaurant
Breakfast Area
Hotel Palacio Mundo Imperial
Spa
Spa
Meeting Facility
Pool
Club 89 King Size Bed Diamante View - Guest Room
Master Suite King Size Bed Resort View - Guest Room
Club 89 King Size Bed Diamante View - Guest Room
Master Suite King Size Bed Resort View - Guest Room
Club 89 Double Beds Resort View - Guest Room
One Bedroom Penthouse King Size Bed Diamante View - Bathroom
Club 89 King Size Bed Resort View - Bathroom
Restaurant
Food and Drink
Breakfast Area
One Bedroom Penthouse King Size Bed Diamante View - Guest Room
One Bedroom Penthouse King Size Bed Diamante View - Guest Room View
Club 89 King Size Bed Resort View - Guest Room
Master Suite King Size Bed Resort View - Guest Room
Deluxe Room, 1 King Bed, Resort View - Guest Room
Club 89 King Size Bed Diamante View - Bathroom
Deluxe Room, 1 King Bed, Resort View - Bathroom
Breakfast Area
One Bedroom Penthouse King Size Bed Diamante View - Guest Room View
Master Suite King Size Bed Resort View - Guest Room
Superior King Size Bed Diamante View - Guest Room
Deluxe Room, 1 King Bed, Resort View - Guest Room
Superior King Size Bed Diamante View - Guest Room View
Superior Double Bed Diamante View - Bathroom Sink
Club 89 King Size Bed Resort View - Bathroom
Superior King Size Bed Diamante View - Guest Room
Junior Suite King Size Bed Diamante View - Living Area
Superior King Size Bed Diamante View - Guest Room
One Bedroom Penthouse King Size Bed Diamante View - Guest Room
Master Suite King Size Bed Resort View - Guest Room
Superior King Size Bed Diamante View - Bathroom
Superior Double Bed Diamante View - Guest Room View
Superior Double Bed Diamante View - Guest Room
Deluxe Room, 1 King Bed, Resort View - Guest Room
Superior King Size Bed Diamante View - Guest Room
Club 89 King Size Bed Diamante View - Guest Room
Club 89 King Size Bed Resort View - Guest Room
Deluxe Room, 1 King Bed, Resort View - Guest Room
Superior Double Bed Diamante View - In-Room Amenity
Hotel Palacio Mundo Imperial
Pool[1/94]
Week long trip to Acapulco, weather was wonderful and hotel was a nice place to stay…
It was great. Very friendly and professional. Clean and awesome. Very very luxurious
Hotels.com® Rewards
Hotel Palacio Mundo Imperial
from €66- Superior Double Bed Diamante View
- Deluxe Double Room, Resort View
- Junior Suite King Size Bed Resort View
- Superior King Size Bed Diamante View
- Deluxe Room, 1 King Bed, Resort View
- Club 89 King Size Bed Diamante View
- Club 89 Double Beds Diamante View
- Club 89 King Size Bed Resort View
- Club 89 Double Beds Resort View
- Junior Suite King Size Bed Diamante View
- Master Suite King Size Bed Diamante View
- Master Suite King Size Bed Resort View
- One Bedroom Penthouse King Size Bed Diamante View
At a glance
Key facts
Hotel size
- This hotel has 814 rooms
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
- Free children's club
Pets
- Pets allowed (dogs only)*
- Specific rooms only*
- 2 per room (up to 20 lbs)
Internet
- Free WiFi in rooms
Transport
Parking
- Free secured, covered onsite valet parking
- Wheelchair-accessible parking on site
Payment types at the property
Other information
- Smoke-free property
FAQs for Hotel Palacio Mundo Imperial
Does Hotel Palacio Mundo Imperial offer free cancellation for a full refund? Yes, Hotel Palacio Mundo Imperial does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hotel Palacio Mundo Imperial? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hotel Palacio Mundo Imperial? Yes, there's free valet parking. Is there a pool at Hotel Palacio Mundo Imperial? Yes, there are 6 outdoor pools and a children's pool. Are pets allowed at Hotel Palacio Mundo Imperial? Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 20 lbs per pet. There's a charge of MXN 999 per pet, per night. Service animals are exempt from fees. What are the check-in and check-out times at Hotel Palacio Mundo Imperial? You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available. Are there restaurants at or near Hotel Palacio Mundo Imperial? Yes, there are 4 onsite restaurants, featuring seafood, pool views, and poolside dining. Nearby restaurants include Aroma Bistro (5-min walk), Sal de Grano (6-min walk), and La Vicenta Acapulco (6-min walk). What is there to do at Hotel Palacio Mundo Imperial and nearby? Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Hotel Palacio Mundo Imperial also has 2 poolside bars, a sauna, and a steam room, as well as an arcade and a garden.
Recent reviews
Very Good 8.4 From 1,164 reviews
Good
Horrible Service | Beautiful Hotel / Rooms / Pool
Good location, beautiful room and super clean and safe and sterilized. The hotel went above and beyond to keep everyone socially distanced. The pools were remarkable, stunning, but the tables, chairs and grounds around the chairs were filthy, disgusting. We paid for an "all inclusive" and the drinks were really good and the food was "ok" but the service at every restaurant and bar and poolside was HORRIBLE. The hotel was not overly booked nor were there crowds, just bad service, no smiles, not friendly and just genuinely BAD service, example: you had to ask for salt, you may get it or not, same with a soda or extra napkin. At the pool we had to wait almost 60-70 minutes (not exaggerating) for our drinks. The staff could really care less. The check-in & check-out girls were very friendly and our made was exceptional - she ran down the hall to thank us for the tip and was so friendly and always smiled. But aside from the front desk clerk and our maid - nobody provided good service - not even average service.
Robert, us3 night trip
Very Good
The hotel was good , clean and service was good. Just the change in restaurants was a bit frustrating
Lucia, ca13 night family trip
Exceptional
The stuff was excellent and professional and very helpful
Ama, us4 night family trip
Very Good
Quality
All good except service and Quálitas of drinks, especially in the Pool area
Mario, us3 night trip
Good
rather not say, because if I say anything it would be disappointing
us1 night trip with friends
Very Good
Es un gran hotel, muy bonito y tranquilo, siento que tenen áreas de oportunidad en cuanto a limpieza y accesorios de las habitaciones. el servicio de lobby, valet parking y albercas todo muy bien
SagrarioAnaya, us4 night family trip
Exceptional
Super bien el hotel, siguiendo las reglas de sanitizaciòn, muy buen servicio, claro que regresaría.
Evelyn, mx4 night family trip
Good
We didn't like the food options. They had so many restaurants, but only 2 or 1 would be open in the hotel.
us3 night romance trip
Exceptional
Perfect escape for a romantic weekend. The property has so much to offer & the staff makes getting out on adventures or tours easy.
Meg, us3 night romance trip
Very Good
Had a wonderful time. The staff and amenities for fantastic. Great spa, a better than expected gym, multiple pools with a private adult only option.
Rob, us4 night family trip
