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1 room, 2 adults

Gran Hotel Diligencias

3-star3 stars
1115 Independence Avenue Downtown, Veracruz, VER, 91700, Mexico

3-star hotel with spa, near Veracruz Cathedral
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Muy agradable estancia frente al Zòcalo del Puerto de Veracruz; excelente limpieza,…Jan 7, 2021
  • Close to Zócalo and Pórtales and other restaurants Nov 4, 2020

Gran Hotel Diligencias

from €38
  • Single Room
  • Double Room
  • Executive Suite

What’s around Gran Hotel Diligencias

Landmarks

  • In Malecon
  • Veracruz Harbour - 13 min walk
  • Veracruz Cathedral - 1 min walk
  • City Museum - 6 min walk
  • Carranza Lighthouse - 9 min walk
  • Hospital Pemex - 34 min walk
  • San Juan de Ulua Castle - 5.3 mi / 8.5 km
  • World Trade Center Veracruz - 5.5 mi / 8.9 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 13 min drive
  • Veracruz Central Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days.

Dining

Mariscos Villarica - This rooftop bar specializes in Spanish cuisine and serves lunch only.

Gran Hotel Diligencias’s small print

Also known as

  • Gran Diligencias
  • Gran Hotel Diligencias Hotel
  • Gran Hotel Diligencias Veracruz
  • Gran Hotel Diligencias Hotel Veracruz
  • Gran Diligencias Veracruz
  • Gran Hotel Diligencias
  • Gran Hotel Diligencias Veracruz
  • Gran Hotel Veracruz

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for MXN 200 per night

Buffet breakfast is offered for an extra charge of MXN 145 for adults and MXN 145 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Gran Hotel Diligencias

  • Does Gran Hotel Diligencias offer free cancellation for a full refund?
    Yes, Gran Hotel Diligencias does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Gran Hotel Diligencias?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Gran Hotel Diligencias?
    Yes, there's free self and valet parking.
  • Is there a pool at Gran Hotel Diligencias?
    Yes, there's an outdoor pool.
  • Are pets allowed at Gran Hotel Diligencias?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Gran Hotel Diligencias?
    You can check in from 3:00 PM - anytime. Check-out time is 1 PM.
  • Are there restaurants at or near Gran Hotel Diligencias?
    Yes, Mariscos Villarica offers Spanish cuisine. Nearby restaurants include Mariscos Tano (3-min walk), Guang Sheng (4-min walk), and Cafe de la parroquia (5-min walk).
  • Is airport shuttle service offered by Gran Hotel Diligencias?
    Yes, an airport shuttle is available.
  • What is there to do near Gran Hotel Diligencias?
    Recommended spots to visit include Veracruz Cathedral (1-min walk) and City Museum (6-min walk), along with Carranza Lighthouse (9-min walk) and Veracruz Harbour (13-min walk).

Recent reviews

Superb 9.0 From 448 reviews

Exceptional 10.0
Excelente
Maria, us1 night trip
Exceptional 10.0
Excellent hotel
Excellent staff very helpful. Only downside is that they shut down the A/C from 8pm-10pm every day.
Raymond, us4 night business trip
Exceptional 10.0
Todo estuvo excelente el personal súper amable y servicial. Solo una observación con la conexión de Wifi y al bañarse demasiada fuga de agua alrededor de la bañera. Pero 5 estrellas por lo demás 👍👍
Flor, us2 night family trip
Very Good 8.0
Excellent location in the heart of the Zocalo and a very good service.
us2 night family trip
Fair 4.0
Unfortunately the bathroom in the floor we stayed has a border on the floor between sink area and room that is a hazard for tripping ( floor is not even). I fell twice and after complaining they suggested to change romos but we noticed that all the rooms on that floor had the same issue. We used to stay here all the time and it never used to be an issue but it seems that as part of the upgrades they made the change or left incomplete. Aside from room layout location is still great and staff is normally very good.
us1 night family trip
Exceptional 10.0
Great classic hotel, in the middle of downtown Veracruz ! Nothing is perfect, but the Diligencias is close to perfect ! Great caring staff, 2 excellent restaurants, one with great buffet breakfast, the other with super lunch special everyday ! Very comfortable beds & best cable TV i have ever seen ! Extra high praise to Tracy & Francisco at reception !
PETER, us10 night trip
Poor 2.0
The is location and Spanish still building. The room was out dated with run down furniture. I can take that put when it was time to shower the that evening a little hot water came out the next morning before leaving for airport I turned it on and no hot water at all to the shower there was hot water at the sink had to travel all day nasty.
Jimmie, us1 night romance trip
Exceptional 10.0
I liked the location. Pretty much everything was within walking distance.
us5 night romance trip
Exceptional 10.0
Great view from our room and very close to restaurants
Brenda, us3 night trip with friends
Exceptional 10.0
It was clean and beautiful inside. The rooms were cozy and comfortable. We enjoyed the buffet for the extra charge at booking time. Definitely worrh a stay. The plaza was across the street and its conveniently locTed nesr the shops and church. Definitely staying here again when we come back in a few months.a big shout to them on early check in arrival. We got in at 8am and our rooms were ready. Thank you for the great hospitality.
Linda, us1 night family trip

Gran Hotel Diligencias