Holiday Inn Express Cheltenham, an IHG Hotel in Cheltenham

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3-star hotel with restaurant, near Cheltenham Town Hall

Overview
Rooms
Location
Amenities
Policies

Very good

Property highlights

Free breakfast

Parking available

Gym

Air conditioning

Free WiFi

Airport transfer

Dunalley Street, Cheltenham, England, GL50 4AP

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Fitness centre
Coffee shop/cafe
24-hour business centre
Conference centre
Business centre
Meeting rooms
Airport shuttle
Terrace
24-hour front desk
Garden

For families

Children stay free
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden

Room options

Standard Room, 1 Double Bed with Sofa bed

34 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Accessible

34 sq m
Sleeps 3
2 Single Beds

Standard Room, 2 Single Beds

34 sq m
Sleeps 3
2 Single Beds

Standard Room

34 sq m
Sleeps 3
1 Single Bed

Standard Room, 1 King Bed, Accessible

34 sq m
Sleeps 3
1 King Bed

About this area

What's nearby

Heart of Cheltenham
Cheltenham Racecourse - 3 min drive
Cotswolds - 6 min drive
Sudeley Castle - 14 min drive
Gloucester Cathedral - 13 min drive
Gloucester Docks - 13 min drive
Gloucester Quays - 14 min drive
Cotswold Wildlife Park - 31 min drive

Getting around

Birmingham Airport (BHX) - 68 min drive
Ashchurch for Tewkesbury Station - 19 min drive
Stonehouse Station - 21 min drive
Cheltenham Spa Station - 26 min walk
Airport shuttle (surcharge)

Restaurants

Frog & Fiddle - 6 min walk
Cosy Club - 5 min walk
288 Bar & Wok - 5 min walk
McDonald's - 5 min walk
Flight Club - 3 min walk

About this property

Holiday Inn Express Cheltenham, an IHG Hotel

Holiday Inn Express Cheltenham, an IHG Hotel puts you within a 10-minute drive of Cotswolds and features an airport shuttle (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Great Room, which serves breakfast. Other features include a bar/lounge, a snack bar/deli and a terrace.

Languages

Bulgarian, Chinese (Mandarin), English, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 48 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Individually wrapped food options available for breakfast and dinner

This information is provided by our partners.

At a glance

Hotel size

132 rooms
Arranged over 5 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Off-site parking nearby (GBP 14 per day; discounts available)

Transfers

Airport shuttle (available 24 hours)*

Other information

Designated smoking areas

Property amenities

Food and drink

Free continental breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli

Travelling with children

Children stay for free (see details)

What to do

Access to nearby indoor pool
Free use of nearby fitness centre

Working away

24-hour business centre
Meeting rooms
Computer station
Conference centre

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff

Facilities

1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Bathroom emergency pull cord

Room amenities

Be entertained

26-inch TV
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)

Sleep well

Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided

Freshen up

Private bathroom
Shower only
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Restaurant dining guide

Special features

Dining

Great Room – This café serves breakfast and light fare.

On-site venue No. 2 – This bar only serves light fare. Open 24 hours. Open daily.

Fees & policies

Refundable deposits

Deposit: GBP 50.00 per stay

Optional extras

Airport shuttle service is offered for an extra charge of GBP 90.00 (one-way)

Parking

Parking is available nearby and costs GBP 14 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Cheltenham Hotel

Holiday Inn Express Cheltenham

Holiday Inn Cheltenham

Cheltenham Holiday Inn

Holiday Inn Express Cheltenham Hotel Cheltenham

Express Cheltenham, An Ihg

Holiday Inn Express Cheltenham

Holiday Inn Express Cheltenham an IHG Hotel

Holiday Inn Express Cheltenham, an IHG Hotel Hotel

Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham

Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham

Frequently asked questions

Does Holiday Inn Express Cheltenham, an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn Express Cheltenham, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Cheltenham, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Holiday Inn Express Cheltenham, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Cheltenham, an IHG Hotel?

No, unfortunately, but there's discounted parking nearby.

Is an airport shuttle service offered by Holiday Inn Express Cheltenham, an IHG Hotel?

Yes, an airport shuttle is available. The charge is GBP 90.00 one-way.

What are the check-in and check-out times at Holiday Inn Express Cheltenham, an IHG Hotel?

You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.

What is there to do at Holiday Inn Express Cheltenham, an IHG Hotel and nearby?

Holiday Inn Express Cheltenham, an IHG Hotel has a fitness centre and a garden, as well as access to a nearby indoor pool.

Are there restaurants at or near Holiday Inn Express Cheltenham, an IHG Hotel?

Yes, there's an on-site restaurant, Great Room.

What's the area around Holiday Inn Express Cheltenham, an IHG Hotel like?

Holiday Inn Express Cheltenham, an IHG Hotel is in the heart of Cheltenham, a short 5-minute walk from Pittville Park and 10 minutes' walk from The Promenade.

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

27 September 2023

Average

Cheap and average hotel. Clean, average rooms which are poorly organised. One chair under the TV. Breakfast very limited, sausage, bacon, scrambled egg and beans, that was it for hot breakfast. Toast available as well as cereals and pastries. Only one lift working as well.