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All properties in San Martin de los Andes, Neuquén, Argentina
1 room, 2 adults

Loi Suites Chapelco Hotel

4.5-star4.5 stars
Ruta Nacional Nº40 Km 2227, San Martin de los Andes, Neuquen, 8370, Argentina

4.5-star hotel in San Martin de los Andes with 2 restaurants and spa
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
Service
Fantastic service
Comfort
Very comfortable
Location
Location is ok

Loi Suites Chapelco Hotel

from €143
  • Junior Room, Golf View
  • Superior Studio, Garden View
  • Suite
  • Family Room
  • Superior Quadruple Room

What’s around Loi Suites Chapelco Hotel

Landmarks

  • La Pastera Che Guevara Museum - 10.7 mi / 17.1 km
  • Lacar Lake Pier - 11.1 mi / 17.9 km
  • Lago Lacar - 11.3 mi / 18.1 km
  • Parque Nacional Lanin - 12.3 mi / 19.9 km
  • Chapelco Ski Resort - 16.9 mi / 27.2 km
  • Quila Quina Beach - 21.6 mi / 34.7 km

Getting around

  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10:30 AM
  • Express check-out
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Ski shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Golf driving range on site
  • Golfing on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2045
  • Conference space size (meters) - 190
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Namasthé has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Ski

  • Ski passes available
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Golf driving range on site
  • Golfing on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Loi Suites Chapelco Hotel’s small print

Also known as

  • Loisuites Chapelco
  • Loi Suites Chapelco
  • Loisuites Chapelco Hotel
  • Loi Suites Chapelco
  • Loi Suites Chapelco Hotel Hotel
  • Loi Suites Chapelco Hotel San Martin de los Andes
  • Loi Suites Chapelco Hotel Hotel San Martin de los Andes
  • Loisuites Chapelco Golf Resort Spa
  • Loisuites Chapelco Golf Resort Spa San Martin de los Andes
  • Loisuites Chapelco Golf Spa
  • Loisuites Chapelco Golf Spa San Martin de los Andes
  • Loisuites Chapelco Hotel San Martin de los Andes
  • Loi Suites Chapelco Hotel San Martin de los Andes
  • Loisuites Chapelco San Martin de los Andes
  • Loi Suites Chapelco San Martin de los Andes

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 10:00 AM to 9:00 PM.
  • Children under 12 years old are not allowed in the spa without adult supervision.

    Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the Hotel upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Airport shuttle service is offered for an extra charge of ARS 450 per person (roundtrip)

    Airport shuttle service for children costs ARS 450 (roundtrip)

    Ski shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Loi Suites Chapelco Hotel

    • Is there a pool at Loi Suites Chapelco Hotel?
      Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
    • Are pets allowed at Loi Suites Chapelco Hotel?
      Sorry, pets aren't allowed.
    • Is parking offered at Loi Suites Chapelco Hotel?
      Yes, there's free self parking.
    • Is airport shuttle service offered by Loi Suites Chapelco Hotel?
      Yes, an airport shuttle is available. The charge is ARS 450 per person roundtrip.
    • What are the check-in and check-out times at Loi Suites Chapelco Hotel?
      You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10:30 AM.
    • What is there to do near Loi Suites Chapelco Hotel?
      Recommended spots to visit include La Pastera Che Guevara Museum (10.7 mi) and Lacar Lake Pier (11.1 mi), along with Lago Lacar (11.3 mi) and Parque Nacional Lanin (12.3 mi).
    • Are there restaurants at or near Loi Suites Chapelco Hotel?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Superb 9.0 From 84 reviews

    Very Good 8.0
    Peaceful and nice for a night
    We got a really good deal at this place because it was off season, so for the price we paid, it was worth it. The area is pretty and our room had a nice view to the mountains where we could see birds, rabbits, as well as some fish in a little pond by the hotel. But, it should be noted that otherwise around the hotel there isn't much at all. It's a half hour drive to San Martin. So, for food your options are the hotel restaurant (which was decent) or a bit of a drive. This place is best for those wanting to get away from the towns, or for those coming for the golf course, I guess. We don't play golf, so one night was enough for us. The room itself was nice and comfortable. Maybe a tad run-down. Wifi worked decently. It was a tad warm, but not a problem really. The pool was also nice. We didn't try spa options, but they had several it seemed. When we arrived they at first didn't find our reservation, but a phone call seemed to sort that out. All in all, if you get a good deal, I'd say this is a nice place for a night.
    gb1 night romance trip
    Very Good 8.0
    Scenic property, comfortable stay
    Very nice hotel with incredible views of the Andes. The property was secure; the only slight downfall (for us) was that it was secluded...you definitely need a car to get anywhere. Good breakfast and beautiful pool. English service available.
    Tarah, ca2 night romance trip

    Loi Suites Chapelco Hotel

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