The Abbey

3.0 star property
City centre hotel, steps from Portobello Road Market

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The Abbey

Photo gallery for The Abbey

Premium Double Room
Free toiletries, hair dryer, towels, soap

Overview of The Abbey

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Pet-friendly
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
20 Pembridge Gardens, London, England, W2 4DU
Main amenities
  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Water dispenser
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Premium Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Family Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

About this area

What's nearby

  • In London City Centre
  • Kensington Palace - 14 min walk
  • Kensington High Street - 15 min walk
  • Hyde Park - 21 min walk
  • Westfield London Shopping Centre - 25 min walk
  • Royal Albert Hall - 26 min walk
  • Natural History Museum - 33 min walk
  • Marble Arch - 34 min walk
  • Portobello Road Market - 1 min drive
  • Kensington Gardens - 1 min drive
  • Imperial College London - 4 min drive

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • London (LTN-Luton) - 42 min drive
  • London (LCY-London City) - 56 min drive
  • Gatwick Airport (LGW) - 87 min drive
  • London Shepherd's Bush Station - 21 min walk
  • London Paddington Station - 24 min walk
  • London (QQP-Paddington Train Station) - 25 min walk
  • Notting Hill Gate Underground Station - 4 min walk
  • Queensway Underground Station - 9 min walk
  • Bayswater Underground Station - 10 min walk


  • The Shed - 4 min walk
  • Ladbroke Arms Kensington - 8 min walk
  • Mazi - 4 min walk
  • Beluga Persian Grill - 5 min walk
  • Hafez Restaurant - 7 min walk

About this property

The Abbey

When you stay at The Abbey, you'll be a short five-minute drive from Hyde Park and Westfield London Shopping Centre. This Georgian hotel is also within a short drive of Oxford Street and Buckingham Palace. Public transportation is only a short walk: Notting Hill Gate Underground Station is 4 minutes and Queensway Underground Station is 9 minutes.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets stay for free (dogs and cats only)
  • Service animals welcome


  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)


  • Off-site parking within 0.3 mi (GBP 25 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Water dispenser


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages


  • Terrace


  • Deep-pile carpet in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe

Fees & policies


  • Parking is available off-site and costs GBP 25 per day (0.3 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

The Abbey Hotel
The Abbey London
The Abbey Hotel London

Frequently asked questions

Does The Abbey offer free cancellation for a full refund?
Yes, The Abbey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Abbey?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at The Abbey?
Yes, cats and dogs stay free.
What are the check-in and check-out times at The Abbey?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at The Abbey and nearby?
Recommended spots to visit include Portobello Road Market (4-min walk) and Kensington Palace (14-min walk), along with Kensington High Street (0.8 mi) and Hyde Park (1.1 mi).
What's the area around The Abbey like?
The Abbey is in London City Centre, a short 4-minute walk from Notting Hill Gate Underground Station and 7 minutes' walk from Kensington Gardens.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Small room but pleasant stay overall
The single room I got was tiny (probably the smallest room I have stayed in London so far) but I think it was ok for one night. The hotel is a lovely converted victorian building, so not elevator of course, but I am sure they can accomodate guests at lower floors if asked. Quiet street not far from a metro station.
Andrea, 1-night business trip
Verified guest review

6/10 Good

Overpriced and needs a good cleaning & repair
Our Premium Double Room was on the Ground floor, facing the wall - this is something you should include in the room description, as I wouldn't have paid extra for a premium room knowing there is no view and natural light, plus residents have parties in the backyard until 1 am. The carpet is badly stained, the fan is super dusty and obviously hasn't been cleaned after previous guests. There is a sewerage smell from the bathroom which inevitably spreads into the room, the toilet was leaking. Customer service was not very well organized, but they made it up to us after I asked for it twice. Nice tea, coffee, and biscuits selection in the room. The location of the hotel was very convenient for us. Good-looking vintage furniture in the room, cleaning service daily.
Valeriia, 4-night trip
Verified guest review

8/10 Very good

Michelle, 3-night trip with friends
Verified guest review

6/10 Good

Dominic, 1-night business trip
Verified guest review

8/10 Very good

Andy, 1-night trip
Verified guest review

6/10 Good

Basement stay !
Anthony, 2-night trip
Verified guest review

10/10 Exceptional

Ashley, 1-night trip
Verified guest review

8/10 Very good

NIKOLAOS, 4-night trip
Verified guest review

10/10 Exceptional

Arthur, 1-night trip
Verified guest review

8/10 Very good

Chris, 2-night trip
Verified guest review