Does L'Auberge Casino Resort Lake Charles offer free cancellation for a full refund?

Yes, L'Auberge Casino Resort Lake Charles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at L'Auberge Casino Resort Lake Charles?

As of 2 July 2022, prices found for a 1-night stay for 2 adults at L'Auberge Casino Resort Lake Charles on 5 July 2022 start from €199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at L'Auberge Casino Resort Lake Charles?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at L'Auberge Casino Resort Lake Charles?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at L'Auberge Casino Resort Lake Charles?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at L'Auberge Casino Resort Lake Charles?

Yes, there's free self, valet and extended parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at L'Auberge Casino Resort Lake Charles?

You can check in from 4 PM - 9 PM. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at L'Auberge Casino Resort Lake Charles?

Yes, there's a casino, featuring 1600 slot machines and 73 gaming tables.

What is there to do at L'Auberge Casino Resort Lake Charles and nearby?

Tee off at the on-site golf course. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. L'Auberge Casino Resort Lake Charles also has a casino and a lazy river, as well as a steam room and an arcade.

Are there restaurants at or near L'Auberge Casino Resort Lake Charles?

Yes, there are 6 on-site restaurants. Nearby restaurants include O'Charley's (6-min walk), KD's Po-Boys Soup & Salad (2 mi) and Darrell's (2.1 mi).

What's the area around L'Auberge Casino Resort Lake Charles like?

L'Auberge Casino Resort Lake Charles is located on the waterfront, a short 19-minute walk from Lauberge Casino Lake Charles.

L'Auberge Casino Resort Lake Charles in Lake Charles

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Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

4-star resort with 6 restaurants, near Lauberge Casino Lake Charles

8.0/10 Very good

1,821 verified Hotels.com guest reviews

Property highlights

Free parking
Pool
Free WiFi
Gym
Air conditioning
Lounge area

Price available on 05/07/2022

777 Avenue L'Auberge, Lake Charles, LA, 70601

Main amenities

Daily housekeeping
Marina
Golf course
Casino
6 restaurants and bar/lounge
Full-service spa
Outdoor pool and lazy river
Breakfast available
Fitness centre
Steam room
Waterslide
Beach bar

For families

Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Premium TV channels
Daily housekeeping

Cleaning & safety

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment
Social distancing

Choose dates to view prices

About this area

What's nearby

On the waterfront
Lauberge Casino Lake Charles - 19 min walk
Prien Lake Mall - 30 min walk
The Country Club at Golden Nugget - 31 min walk
L'Auberge du Lac Casino - 4 min drive
McNeese State University - 5 min drive
Lake Charles Civic Center - 7 min drive
Children's Museum Lake Charles - 7 min drive
North Beach Interstate 10 - 10 min drive
Burton Coliseum - 10 min drive
Isle of Capri Casino Lake Charles - 10 min drive

Getting around

Lake Charles, LA (LCH-Lake Charles Regional) - 13 min drive
Lake Charles Station - 10 min drive

About this property

L'Auberge Casino Resort Lake Charles

L'Auberge Casino Resort Lake Charles puts you a short five-minute drive from Lauberge Casino Lake Charles and features a golf course and a casino. Guests can visit the spa to be pampered with massages, body wraps or facials, and Jack Daniels Bar andGrill, one of 6 restaurants, serves lunch and dinner. Other highlights at this upmarket resort include an outdoor pool, a marina and a lazy river. Fellow travellers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch and dinner

This information is provided by our partners.

At a glance

Hotel size

995 units
Arranged over 26 floors

Arriving/Leaving

Check-in time from 4 PM until 9 PM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Free on-site valet parking
Free on-site extended parking
On-site motorhome/coach/lorry parking (fees apply)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options

Other information

Designated smoking areas

Property amenities

Food and drink

Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
6 restaurants
Bar/lounge
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Room service
Snack bar/deli

Taking the kids

Water slide
Lazy river

What to do

Fitness classes
Golfing
Shopping
Hiking/biking trails nearby

Working away

24-hour business centre
Meeting room
Conference centre (26000 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Pool cabanas (surcharge)

Facilities

1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Fitness centre
18 holes of golf
Golf driving range on site
An outdoor pool
Arcade/games room
Casino
Full-service spa
Lazy river
Marina
73 casino gaming tables
1600 casino slot machines
Casino VIP room
Massage/treatment rooms
Steam room
Water slide

Accessibility

Wheelchair accessible
Braille/raised signage
Lift
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance

Languages spoken

English

Room amenities

Be entertained

Flat-screen television
Premium cable channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Pillow-top mattress
Free cot/infant bed
Bed sheets provided

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Free WiFi

Food and drink

Fridge (on request)
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide

Special features

Spa

Spa du Lac has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Jack Daniels Bar andGrill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Ember Grille and Wine Bar – On-site restaurant.

Asia – On-site restaurant.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:

Deposit: USD 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: USD 13.99 per accommodation, per night

Resort fee inclusions:

Pool access
Fitness centre access
Business centre/computer access
Internet access (may be limited)
In-room bottled water
In-room coffee
Additional inclusions

Optional extras

Breakfast costs between USD 5 and USD 15 per person (approximately)
Fridges are available for an additional charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:

Rollaway beds are available for USD 30.0 per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:

Pool access available from 8:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

L'Auberge Casino Resort Lake Charles

L'Auberge Casino Resort

L'Auberge Casino Lake Charles

L'Auberge Casino

l Auberge Du Lac Resort

Laberge Du Lac Casino

l`Auberge Du Lac Hotel Lake Charles

Laberge Casino

Lauberge Du Lac Hotel & Casino

La Berge Du Lac

Lauberge Du Lac Hotel & Casino

l Auberge Du Lac Resort

Laberge Du Lac Casino

Laberge Dulac

Laberge Casino

L'auberge Casino Lake Charles

L'Auberge Casino Resort Lake Charles Resort

L'Auberge Casino Resort Lake Charles Lake Charles

L'Auberge Casino Resort Lake Charles Resort Lake Charles

Frequently asked questions

8.0

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

Write a review

2/10 Poor

30 June 2022

Bad hotel

When we checked in a got to room. It smelled like someone had been smoking weed in the room. When we reported it to house keeping they refused to call a manager. She was named Alexis steward. When i finally got ahold of house keeping mgr Teresa Salas she did not do anything besides ask my wife how did she know what weed smelled like. The issue was bad due to my wife having asthma and it immediately affected her. I went to front desk and spoke to Jonathan about switching rooms. He said he could not that they were overbooked. He said he would send someone to sanitize room. After another hour they never showed. By this time we had been waiting in hall for 2 hrs. Finally Jonathan did switch us to another room butbit was not the king room i had it was 2 queen beds. I had requested a fridge in room i never got it. Then when i webt to check out they were gonna try to charge me for it still. We will never stay at this hotel again it is not nice and customer service is bad. Also supposedly the safety of customers is top priority but we could not tell.