L'Auberge Casino Resort Lake Charles

Photo gallery for L'Auberge Casino Resort Lake Charles

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Overview of L'Auberge Casino Resort Lake Charles

L'Auberge Casino Resort Lake Charles

4.0 star property
4-star resort with 6 restaurants, near Lauberge Casino Lake Charles

8.0/10 Very good

1,821 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is €199
Price available on 05/07/2022
Map
777 Avenue L'Auberge, Lake Charles, LA, 70601
Main amenities
  • Daily housekeeping
  • Marina
  • Golf course
  • Casino
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Breakfast available
  • Fitness centre
  • Steam room
  • Waterslide
  • Beach bar
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Lauberge Casino Lake Charles - 19 min walk
  • Prien Lake Mall - 30 min walk
  • The Country Club at Golden Nugget - 31 min walk
  • L'Auberge du Lac Casino - 4 min drive
  • McNeese State University - 5 min drive
  • Lake Charles Civic Center - 7 min drive
  • Children's Museum Lake Charles - 7 min drive
  • North Beach Interstate 10 - 10 min drive
  • Burton Coliseum - 10 min drive
  • Isle of Capri Casino Lake Charles - 10 min drive

Getting around

  • Lake Charles, LA (LCH-Lake Charles Regional) - 13 min drive
  • Lake Charles Station - 10 min drive

About this property

L'Auberge Casino Resort Lake Charles

L'Auberge Casino Resort Lake Charles puts you a short five-minute drive from Lauberge Casino Lake Charles and features a golf course and a casino. Guests can visit the spa to be pampered with massages, body wraps or facials, and Jack Daniels Bar andGrill, one of 6 restaurants, serves lunch and dinner. Other highlights at this upmarket resort include an outdoor pool, a marina and a lazy river. Fellow travellers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 995 units
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 4 PM until 9 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 6 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Taking the kids

  • Water slide
  • Lazy river

What to do

  • Fitness classes
  • Golfing
  • Shopping
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre (26000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool cabanas (surcharge)

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Arcade/games room
  • Casino
  • Full-service spa
  • Lazy river
  • Marina
  • 73 casino gaming tables
  • 1600 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Spa du Lac has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Jack Daniels Bar andGrill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Ember Grille and Wine Bar – On-site restaurant.
Asia – On-site restaurant.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: USD 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 13.99 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness centre access
    • Business centre/computer access
    • Internet access (may be limited)
    • In-room bottled water
    • In-room coffee
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 5 and USD 15 per person (approximately)
  • Fridges are available for an additional charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 30.0 per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

L'Auberge Casino Resort Lake Charles
L'Auberge Casino Resort
L'Auberge Casino Lake Charles
L'Auberge Casino
l Auberge Du Lac Resort
Laberge Du Lac Casino
l`Auberge Du Lac Hotel Lake Charles
Laberge Casino
Lauberge Du Lac Hotel & Casino
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Lauberge Du Lac Hotel & Casino
l Auberge Du Lac Resort
Laberge Du Lac Casino
Laberge Dulac
Laberge Casino
L'auberge Casino Lake Charles
L'Auberge Casino Resort Lake Charles Resort
L'Auberge Casino Resort Lake Charles Lake Charles
L'Auberge Casino Resort Lake Charles Resort Lake Charles

Frequently asked questions

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

2/10 Poor

Bad hotel
When we checked in a got to room. It smelled like someone had been smoking weed in the room. When we reported it to house keeping they refused to call a manager. She was named Alexis steward. When i finally got ahold of house keeping mgr Teresa Salas she did not do anything besides ask my wife how did she know what weed smelled like. The issue was bad due to my wife having asthma and it immediately affected her. I went to front desk and spoke to Jonathan about switching rooms. He said he could not that they were overbooked. He said he would send someone to sanitize room. After another hour they never showed. By this time we had been waiting in hall for 2 hrs. Finally Jonathan did switch us to another room butbit was not the king room i had it was 2 queen beds. I had requested a fridge in room i never got it. Then when i webt to check out they were gonna try to charge me for it still. We will never stay at this hotel again it is not nice and customer service is bad. Also supposedly the safety of customers is top priority but we could not tell.
Wallace, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Latisha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Needs a facelift
Hotel is starting to show its age. Furniture needs replaced, cracks, scratches, badly sliding drawers. no fridge or microwave in the room is a big negative. Carpets need replaced. Bell men and car valets were great. Housekeeping doesn't even refill your coffee station on a three day stay. We had to call for them to do so. (I realize hotels have cut back due to costs and Covid, but your room should at least be checked on, if not changing the linens every day)
Leila, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Not Provided, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tyler, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Yutzil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stat
Had a great time with very helpful and friendly staff
Randy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Todd, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Decor was really dark and lobby uninviting. Rep didn’t welcome us at checkin. Floor numbers in elevators were worn off. Limited restaurant options. No microwave or fridge in room unless guest paid extra. However, the room was large and clean. The pool was great. Generous breakfast for the $ at the counter in the convenience store.
Dana, 1-night family trip
Verified Hotels.com guest review