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PortBlue Club Pollentia Resort

Photo gallery for PortBlue Club Pollentia Resort

Aerial view
Beach nearby, scuba diving, waterskiing, windsurfing
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

Overview of PortBlue Club Pollentia Resort

PortBlue Club Pollentia Resort

4.0 star property
Mountain resort in Alcúdia with 3 restaurants and 4 outdoor pools

8.6/10 Fabulous

987 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Carretera Alcudia - Pto Pollensa Km 2, Puerto de Pollensa, Alcúdia, Mallorca, 7400

Room options

About this area

What's nearby

  • In a regional park
  • Alcúdia Beach - 17 min drive
  • Playa de Muro - 23 min drive
  • Pollensa Port - 7 min drive

Getting around

  • Palma de Mallorca (PMI) - 48 min drive
  • Sa Pobla Station - 20 min drive
  • Inca Station - 20 min drive
  • Lloseta Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sa Caseta - 3 min drive
  • Can Polit - 3 min drive
  • Sa Portassa - 4 min drive
  • Siurell - 4 min drive
  • Bistro 1909 - 4 min drive

About this property

PortBlue Club Pollentia Resort

A great choice for a stay in Alcúdia, PortBlue Club Pollentia Resort features a free kids' club and offers an airport shuttle (available 24 hours) for EUR 85.00 per person. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Denario, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket resort include 4 outdoor pools, a fitness centre and a sauna. Fellow travellers say good things about the helpful staff and family-friendly amenities.

All-inclusive

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 532 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • 3 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Mini golf
  • Hiking/biking trails
  • Scooter/moped hire
  • Scuba diving
  • Surfing/body boarding
  • Waterskiing
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Conference centre (7158 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool umbrellas

Facilities

  • Built in 1986
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • 2 indoor pools
  • Arcade/games room
  • Full-service spa
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Spa

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Denario – This buffet restaurant serves breakfast, lunch and dinner.
Ancora – This buffet restaurant serves breakfast and dinner. Open daily.
Grill Aquarius – This restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 85.00 per person (roundtrip)
  • Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)
  • Safes in guest rooms can be used for an extra charge
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The property is closed during November, December, January and February.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests under 16 years old are not permitted in this property's adults-only pool.

Also known as

PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort
PortBlue Club Pollentia Alcudia
PortBlue Club Pollentia
Pollentia Club Resort
Pollentia Hotel Alcudia
PortBlue Club Pollentia Resort & Spa Alcudia, Majorca
Pollentia Club Hotel Alcudia
PortBlue Club Pollentia Resort & Spa Alcudia Majorca
PortBlue Pollentia Alcudia
Portblue Club Pollentia
PortBlue Club Pollentia Resort Resort
PortBlue Club Pollentia Resort Alcúdia
PortBlue Club Pollentia Resort Resort Alcúdia

Frequently asked questions

Is PortBlue Club Pollentia Resort currently open?
The property is closed during November, December, January and February.
Does PortBlue Club Pollentia Resort offer free cancellation for a full refund?
Yes, PortBlue Club Pollentia Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at PortBlue Club Pollentia Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at PortBlue Club Pollentia Resort?
Yes, there are 2 indoor pools, 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at PortBlue Club Pollentia Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at PortBlue Club Pollentia Resort?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by PortBlue Club Pollentia Resort?
Yes, an airport shuttle is available. The charge is EUR 85.00 per person roundtrip.
What are the check-in and check-out times at PortBlue Club Pollentia Resort?
You can check in from 2 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at PortBlue Club Pollentia Resort and nearby?
Have fun with on-site activities such as waterskiing, windsurfing and surfing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 4 outdoor swimming pools. PortBlue Club Pollentia Resort also has 3 poolside bars, 4 bars and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near PortBlue Club Pollentia Resort?
Yes, there are 3 on-site restaurants. Nearby restaurants include Es Racó de Ronda (2.1 mi), Siurell (2.3 mi) and sa Romana (2.5 mi).
Does PortBlue Club Pollentia Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around PortBlue Club Pollentia Resort like?
PortBlue Club Pollentia Resort is a short 1-minute walk from Bahia de Pollensa and 6 minutes' walk from S'Albufereta. Travellers say that this resort is in a good location.

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Christian, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pros and Cons
This is a family resort, and it has pros and cons. The best parts are the amazing spa overlooking the bay, and the proximity to water sports on that same bay. The pools are also nice. The cons are the crazy loud dish banging that accompanies every meal, destroying all ambiance, and the environment - mosquitos, stagnant water, pervasive duck aroma. The food variety is good, but the food itself is not up to par. Service is good, staff is helpful. It’s a lovely place in many ways!
Liesel, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This was a fantastic hotel in a great location. If you want to see around the area it's best to hire a car or take organised transport as it's a few kms to the nearest beautiful ports of Pollentia and Alcudia. The pools are great and it's right on the sea front too. Clean resort, very helpful, polite, friendly staff.
Fiona, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The perfect place we could have stayed in with our two kids aged 5&8 to make our first family holiday memories. All of the staff were friendly and helpful; absolutely no complaints there. The main pool was beautiful and the spa pool beside it was so lovely and warm. The buffet breakfast was delicious and the themed evening dinner buffets were great too. Only minor downsides were the queuing system for popular things to eat - perhaps the buffet could be reconfigured a little bit. Also, probably with all destinations, you have to wake up early to reserve a sun bed by placing a towel on the spots you want; they are all gone by 9am but they start becoming free again at around 5pm when it is still hot and sunny. It’s a short drive to Pollentia or Alcudia - we hired a car but noticed there were frequent buses from the front of the hotel so a car isn’t a necessity. We would stay here again in a heartbeat!
Ruari, 7-night family trip
Verified Expedia guest review

8/10 Very good

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Mark, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Grwat hotel, amazing staff
I love this hotel - the staff are amazingly helpful and friendly. The pool is great and food and drink options are enough to please thd whole of my family, which is no mean feat! Highly recommended
Graham, 17-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our kids were in absolute heaven with the “mini disco” dance every night and amazing performances. Rooms were comfortable and the pool was great. We enjoyed easy access to PortoPollenca and Alcudia. But kids could have spent the whole time on the property! Great gym and spa. Kids camp etc! They have it all.
Grace, 3-night family trip
Verified Expedia guest review

8/10 Very good

We had a great time ,lovely hotel and great surroundings...just a shame the food wasnt warm enough in the main restaurants .The bar grill at lunch however was great .
Simon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We liked everything! The properly is clean and beautiful. The staff is polite, friendly, and ready to answer any questions. The food was delicious and huge variety. Great for families with kids. The only thing, there is no beach in walking distance, but the pool is huge and clean.
Olivia M, 10-night family trip
Verified Expedia guest review