Southern Palms Beach Resort

Photo gallery for Southern Palms Beach Resort

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, open 7:30 AM to 6 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:30 AM to 6 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:30 AM to 6 PM, pool umbrellas, pool loungers

Overview of Southern Palms Beach Resort

Southern Palms Beach Resort

4.0 star property
Upmarket beachfront resort with pool bar, near Diani Beach

7.6/10 Good

63 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is €238
Price available on 27/06/2022
Map
Diani Beach Road, Diani Beach, 80400
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Swim-up bar
  • Room service
For families
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Diani Beach - 2 min walk
  • Diani - Chale Marine National Park and Reserve - 1 min drive
  • Tiwi Beach - 2 min drive
  • Fort Jesus - 39 min drive
  • Nyali Beach - 44 min drive
  • Haller Park - 96 min drive
  • City Mall - 99 min drive
  • Bamburi Beach - 48 min drive
  • Nguuni Nature Sanctuary - 48 min drive

Getting around

  • Ukunda (UKA) - 8 min drive
  • Mombasa (MBA-Moi Intl.) - 47 min drive
  • Airport pick-up service

About this property

Southern Palms Beach Resort

At Southern Palms Beach Resort, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Diani Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages and manicures and pedicures. Main, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket resort include 4 bars/lounges, a poolside bar and a fitness centre. Fellow travellers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at Southern Palms Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 298 units

Arriving/Leaving

  • Check-in time from noon until anytime
  • Minimum check-in age – 15
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Playground

What to do

  • On the beach
  • Tennis
  • Racquetball/squash
  • Volleyball
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Outdoor tennis court

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German

Room amenities

Be entertained

  • 40-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Southern Palms Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Dining

Main – This buffet restaurant serves breakfast, lunch and dinner.
Manyatta – This restaurant is located by the pool. Open daily.
Boriti Snack Bar – This restaurant serves lunch and light fare. Open daily.
La Via Romana – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
El Nomad – This restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KES 10000 per vehicle

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Airport shuttle service for children between the ages of 2 and 12 costs KES 10000

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:30 AM to 6 PM

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Southern Palms Beach Resort Diani Beach
Southern Palms Beach Resort
Southern Palms Beach Diani Beach
Southern Palms Beach
Southern Palms Beach Hotel Diani
Southern Palms Beach Diani
Southern Palms Resort Diani
Southern Palms Beach Resort Resort
Southern Palms Beach Resort Diani Beach
Southern Palms Beach Resort Resort Diani Beach

Frequently asked questions

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Exceptional

Lovely place to vacation
Brian K, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Rude front desk staff, rooms not upto standard and poorly maintained.3 day obnoxious Indian wedding during my stay. Management did not inform guests neither cared about the inconvenience!
Ronald, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent hotel with responsive staff members
6-night family trip
Verified Hotels.com guest review

6/10 Good

Paul, 4-night romance trip
Verified Expedia guest review

2/10 Poor

They gave us our room and then told us to pack again as they made a mistake of giving us the wrong room. We had already unpacked and expected us to repack and move again, which we said we were not prepared. They did not give us Water in our room for the 1st two days. They then gave us botted water but did not have openers to open the bottle. so was not able to drink water. We had to go to the Bar to get water and put it our own bottle. The 2nd day we did not get any towel in our room till 4pm. how do we go the the Beach or swimming pool with these towels. to add to insult the next day they brought torn towel for us to us. The phone in the room never worked, so what ever we needed we had to go all the way to the reception to request for it. This was very inconvenient.
JAI, 4-night romance trip
Verified Expedia guest review

6/10 Good

Room cleanliness not satisfactory
Staff are friendly but seem to be overwhelmed. Instead of availing gloves at serving stations for guests to serve themselves, they insisted on staff serving each guest which resulted in longer queues at serving stations and this could also be the reason why they were fewer chefs manning cooking stations which also resulted in longer queues. They seem to prioritise vegetarian food and hence variety for no vegetarian is poor. On getting to our room we found stained pillow cases and the bed and pillows had hair despite waiting for more than an hour for the room to be ready. The bathroom walls had grime, meaning they are not scubbed regularly. and our room floor was always grainy and had hair even after cleaning by the room service staff.
FRANCIS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place, kind and helpful staff.
3-night romance trip
Verified Expedia guest review

2/10 Poor

Lea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Renovated rooms are a big improvement although it’s little things like dripping air conditioners, hard to open patio doors and duvets that are one size too small that detract from the effort. Front desk staff were excellent, as were the rest of staff generally. Although, on both evenings I saw restaurant supervisors and staff engage in bickering/ confrontation on the service floor - not a good look. Buffet is really ordinary in terms of range and quality of food and the house wine is poor, it tasted like it had been watered down. Outdoor pools and facilities are great.
2-night romance trip
Verified Expedia guest review