Sumaq Machu Picchu Hotel

Photo gallery for Sumaq Machu Picchu Hotel

Primary image
Terrace/patio
Terrace/patio
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Sumaq Machu Picchu Hotel

VIP Access

Sumaq Machu Picchu Hotel

4.0 star property
Mountain hotel with spa, near Aguas Calientes Hot Springs

9.0/10 Superb

430 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bar
  • Spa
  • 24/7 front desk
Map
Av. Hermanos Ayar Mz 1 Lote 3, Machu Picchu, Cusco, 0
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Children's club
  • Conference centre
  • Business centre
  • Airport shuttle
For families
  • Children's club (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 47.4 miles/76.2 km
  • Machu Picchu Station - 5 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

About this property

Sumaq Machu Picchu Hotel

Sumaq Machu Picchu Hotel offers an airport shuttle (available on request) for PEN 590 per vehicle one-way. Guests can visit the spa to indulge in hot stone massages, aromatherapy or hydrotherapy, and Peruvian cuisine is served at Qunuq, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say good things about the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 7:00 AM to 6:00 PM*
  • Free train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's club (surcharge)
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqlla. Services include hot stone massages and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Qunuq – Overlooking the garden, this fine-dining restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon checkout to residents of Peru regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of PEN 90 for adults and PEN 90 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PEN 590 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sumaq Machu Picchu Hotel
Sumaq Hotel
Sumaq Machu Picchu
Sumaq
Sumaq Machu Picchu Hotel Hotel
Sumaq Machu Picchu Hotel Machu Picchu
Sumaq Machu Picchu Hotel Hotel Machu Picchu

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

Home away from home
Perfect location and beautiful views. Milagros, one of the staff made us feel like home. She is so informative and friendly.
Stacey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantástico
Fantastic location, fantastic staff and overall a great experience.
Robin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed the stay at this property
Oniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful View
Such a wonderful location to enjoy Machu Picchu. The views are beautiful and the rooms are luxurious. They met us at our train to take our bags so it was very easy to explore the town on foot.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best place to stay in Machu Picchu
Sumaq was the nicest hotel in the Machu Picchu area. Nicer than the Sanctuary but at a better cost. The only difference was it was in Aguas Caliente and not 15 minutes at the entrance of Machu Picchu itself. Great, caring staff. Suitable rooms.
Dustin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ji, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great and very friendly staff who will answer all of your questions. Don't forget the free pisco sour and ceviche class!!!
ricardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and clean rooms, well prepared staff. They go the extra mile to help
1-night trip
Verified Expedia guest review