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All properties in Puerto Morelos, Quintana Roo, Mexico

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Beachfront property in Puerto Morelos with free water park and spa

  • Free WiFi and free parking
From
€309
  • Resort view
  • Resort view
  • Beach
  • Beach
  • Resort view
1 / 101Resort view
7.8.Good.
  • It was fantastic. They had low occupancy which made it even better for us, they catered…

    Feb 4, 2021

  • We were booking a romantic fun filled week in Mexico. The hotel we originally booked was…

    Dec 28, 2020

See all 58 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 435 guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • Full-service spa
  • 6 outdoor pools and lazy river

Feel at home

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available

What’s around

  • On the beach
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 3.1 mi / 4.9 km
  • Puerto Morelos Town Square - 7.6 mi / 12.3 km
  • Costa Occidental de Isla Mujeres National Park - 7 mi / 11.3 km
  • Sanctuary of Hope and Time Capsule - 7.4 mi / 11.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Royal Suite
  • Presidential Suite, 1 Bedroom
  • Honeymoon Suite, Oceanfront
  • Premium Suite
  • Luxury Suite, Connecting Rooms, Ocean View
  • Premium Suite (Swim Up)
  • Presidential Suite, 2 Bedrooms
  • Family Suite
  • Junior Suite (Swim Up)
  • Royal Suite (Swim Up)
  • Presidential Studio
  • Luxury Suite
  • Family Suite, Ocean View
  • Luxury Suite
  • Junior Suite
  • Luxury Suite, Ocean View

Location

  • On the beach
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 3.1 mi / 4.9 km

What’s around

Landmarks

  • On the beach
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 3.1 mi / 4.9 km
  • Puerto Morelos Town Square - 7.6 mi / 12.3 km
  • Costa Occidental de Isla Mujeres National Park - 7 mi / 11.3 km
  • Sanctuary of Hope and Time Capsule - 7.4 mi / 11.9 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 7.6 mi / 12.3 km
  • Puerto Morelos Reef - 7.7 mi / 12.3 km
  • San Jose Catholic Parish - 7.7 mi / 12.3 km
  • Artisans Market - 7.8 mi / 12.5 km
  • Ojo de Agua Beach - 8.4 mi / 13.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Size

  • 435 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • China may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 7 restaurants
  • 8 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Conference space
  • Conference space size (feet) - 3150
  • Conference space size (meters) - 293
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private spa tub
  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving lessons
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Vassa Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

SPOON - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

TAPAZ - This family restaurant specializes in international cuisine and serves dinner only. Open daily.

SIENA - This restaurant specializes in Italian cuisine and serves dinner only.

LE CHIQUE - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

ZAVAZ - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby

Small print

Also known as

  • Azul Sensatori Hotel Karisma All Inclusive
  • Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
  • Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
  • Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
  • Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
  • Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
  • Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
  • Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
  • Azul Sensatori Hotel By Karisma All Inclusive
  • Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
  • Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
  • Azul Beach Resort Sensatori Mexico by Karisma
  • Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
  • Azul Sensatori Hotel By Karisma All Inclusive
  • Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
  • Azul Beach Resort Sensatori Mexico by Karisma
  • Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
  • Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
  • Azul Sensatori Hotel By Karisma All Inclusive
  • Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
  • Azul Beach Resort Sensatori Mexico by Karisma
  • Azul Sensatori Karisma Puerto Morelos
  • Hotel Azul Sensatori
  • Sensatori Azul Hotel
  • Azul Beach Sensatori Mexico Karisma Puerto Morelos
  • Azul Beach Resort Sensatori Mexico Karisma

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 6 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 7 onsite restaurants, featuring international cuisine. Nearby restaurants include My Little Italy (7.6 mi), Tacos.Com (7.6 mi), and Richard's Bistro (7.6 mi).
  • Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a 24-hour health club, a sauna, and an arcade.
7.8.Good.
  • 10.0.Exceptional

    Great! Everything was perfect, 5 stars to stuff, great people

    Tatiana, 8 night family trip, Nov 6, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    Great Staff. Lovely Property.

    5 night trip with friends, Sep 3, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    I feel robbed .... I booked at this hotel because of the size and different dining options. When we arrived at the gate we were told the property was closed so they decided to send us to another of their associate hotels which was one next door to them , margaritaville island resort . We weren’t told before arriving that the property was closed or that we could choose where to stay , they robbed us of that option. There was no one to talk to . The margaritaville was nice but small with only 4 dining options, never opened at the same time. So you were only left with one option for breakfast ,lunch or dinner. Besides having closed restaurants , their menus was very very limited . There’s nothing around their to do , NOTHING. The worst experience ever.

    Claudette, 5 night family trip, Jul 19, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    We enjoyed our stay here at AZUL Beach. The pools were cold but nice. The beach was small but clean and seaweed free. The food was great. We paid extra for the Surf and Turf on the Beach on Sunday night... but the ambiance was ruined when our reservation was lost and a kids bonfire started 15 feet away on the beach with shouting and games. Over all very nice and would stay again.

    7 night romance trip, Jan 20, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Servicio del personal de limpieza y restaurantes muy bien,el hotel es bonito , las habitaciones excelentes, atención especial de uno de los gerentes del hotel de nombre Gerry, muy buena atención, pero las comidas en los restaurantes muy limitadas y de muy mala calidad, el agua del grifo tenía mal olor y teníamos que pedir agua en exceso para beber y cepillarnos los dientes, una persona de nombre Claudia nos quería cobrar adicional por el agua siendo un Resort todo incluido, el agua de las albercas estaba fría y como la playa de este hotel no es muy buena pues tiene mucho piedra o arrecifes y te lastima , yo sugiero un sistema de calefacción de agua para las albercas por lo menos en esta temporada de frío! Service of the cleaning staff and restaurants very well, the hotel is nice, the rooms excellent, special attention of one of the managers of the hotel named Gerry, very good attention, but the meals in the restaurants very limited and of very poor quality, the tap water had a bad smell and we had to ask for more water to drink and brush our teeth, a person named Claudia wanted to charge us extra for the water being an all-inclusive Resort, the pool water was cold and like the beach This hotel is not very good because it has a lot of stone or reefs and it hurts you, I suggest a water heating system for the pools at least in this cold season!

    Dario, 7 night trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The staff was amazing. Very attentive and always will to help. The whole hotel smells like sulfur/eggs. Our room was roomy but the ceiling leaked in our bathroom when it rained it poured in one night. When we called the front desk the asked if we needed more towels. So we dealt with it. Food was really good just disappointed about how ran down the rooms and building were. When it rained one night the roof was leaking. Definitely not a 4 star resort, but it could be with some small renovations. Staff is amazing though. Miguel was amazing

    2 night romance trip, Nov 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I like everything but I don’t like the beach on the ocean it was dirty

    6 night family trip, Aug 14, 2019

    Verified Expedia guest review

  • 6.0.Good

    Heaven...if you love kelp.

    The hotel property is clean (the staff do an excellent job), and the food is good, but the kelp that is strangling the beach is overwhelming. Mounds upon mounds of it, stretching along the coastline. The smell is nearly too much to handle, and you are not able to actually get in the ocean. I love the beaches and ocean around the Cancun area, so not having access to them was a big disappointment. Even though the issue is caused by an act of nature, I think the resort should have discounted the stay for guest since the problem has apparently existed for a long period. Which brings me to my last point; the hotel is overpriced.

    4 night romance trip, Jun 6, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Mega resort, family oriented. Beach small. Many pools

    Margaret, 1 night family trip, May 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was perfect for a relaxing family getaway. They made traveling with an infant easy.

    4 night family trip, Apr 13, 2019

    Verified Expedia guest review

See all 58 reviews