Guests
All properties in Puerto Montt, Los Lagos Region, Chile

Gran Hotel Vicente Costanera

Adventure Puerto Montt hotel with restaurant, connected to the convention center

  • Free WiFi and free parking

Image gallery

  • Reception
  • Reception
  • Standard Twin Room, 2 Twin Beds - Bathroom
  • Standard Triple Room - Bathroom
  • Reception
Reception. Image 1 of 29.
1 / 29Reception
Avenida Diego Portales 450, Puerto Montt, 5505080, Los Lagos, Chile
8.0.Very Good.
  • Not clean. Bad smell

    Jan 22, 2020

See all 6 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • On the boardwalk
  • Plaza de Armas - 2 min walk
  • Colonizacion Alemana Monument - 2 min walk
  • Puerto Montt Cathedral - 2 min walk
  • Casa del Arte Diego Rivera - 3 min walk
  • Paseo del Mar Mall - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room, 1 Queen Bed
  • Standard Double Room, 1 Queen Bed
  • Standard Twin Room, 2 Twin Beds
  • Standard Triple Room

What’s around

Landmarks

  • On the boardwalk
  • Plaza de Armas - 2 min walk
  • Colonizacion Alemana Monument - 2 min walk
  • Puerto Montt Cathedral - 2 min walk
  • Casa del Arte Diego Rivera - 3 min walk
  • Paseo del Mar Mall - 4 min walk
  • Mall Paseo Costanera - 5 min walk
  • Antonio Felmer Museum - 5 min walk
  • Juan Pablo II Museum - 12 min walk
  • Angelmo Fish Market - 25 min walk
  • Puntilla Tenglo Beach - 27 min walk

Getting around

  • Puerto Montt (PMC-Tepual) - 20 min drive
  • Airport shuttle (surcharge)
map
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Avenida Diego Portales 450, Puerto Montt, 5505080, Los Lagos, Chile

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Personal motorized watercraft on site
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 100
  • Conference space size (meters) - 9

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Minibar

Sleep well

  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 21-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Don Vicente - This brasserie serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 12000 per person (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Gran Hotel Vicente
  • Gran Vicente Costanera
  • Gran Hotel Vicente Costanera Hotel
  • Gran Hotel Vicente Costanera Puerto Montt
  • Gran Hotel Vicente Costanera Hotel Puerto Montt
  • Gran Hotel Vicente Costanera
  • Gran Hotel Vicente Costanera Puerto Montt
  • Gran Vicente Costanera
  • Gran Vicente Costanera Puerto Montt
  • Hotel Gran Vicente Costanera
  • Hotel Vicente Costanera
  • Vicente Costanera
  • Gran Hotel Puerto Montt

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Gran Hotel Vicente Costanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Don Vicente. Nearby restaurants include Sirope Cafe (3-min walk), Carnes a Las Brasas Onde El Huaso (3-min walk), and El Fogon del Leñador (3-min walk).
  • Yes, an airport shuttle is available. The charge is CLP 12000 per person roundtrip.
  • No, this hotel doesn't have a casino, but Puerto Varas Casino (16-min drive) is nearby.
  • Have fun with nearby activities like kayaking, parasailing, and rafting. Additional recreation nearby includes ecotours.
8.0.Very Good.
  • 6.0.Good

    Decadente.

    O hotel precisa de reformas urgentemente. O banheiro apresenta fungos nas paredes. O colchão é velho, curvado e horrível. A cortina do quarto é transparente e não veda a claridade vinda da janela. Tarifa cara demais para um hotel tão decaido. A única coisa que salva é o café da manhã é a educação e simpatia dos funcionários.

    Vanessa, 3 night family trip, Jan 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    En resumen, en una sola palabra, excelente.

    Muy bien, excelente atención, comodidad, muy buena ubicación.

    Robinson, 3 night family trip, Nov 23, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    patricia, 2 night business trip, May 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nicole, 5 night family trip, Mar 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Carla, 2 night business trip, Mar 1, 2019

    Verified Hotels.com guest review

See all 6 reviews