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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Hotel Tropicana

3-star beachfront hotel with restaurant, near Playa de los Muertos

  • Free WiFi in lobby
From
€36

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Guest Room
  • Guest Room
  • Beach
  • Beach
  • Guest Room
1 / 24Guest Room
7.6.Good.
  • Read other reviews. Everything is generally really good here. I would probably return.…

    Feb 15, 2021

  • People friendly, place clean and well kept, no complaints I highly suggest this location

    Jan 22, 2021

See all 941 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 203 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Romantic Zone
  • Playa de los Muertos - 1 min walk
  • Malecon - 24 min walk
  • Olas Altas Street - 2 min walk
  • Los Muertos Pier - 4 min walk
  • Olas Altas Beach - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Superior Room
  • Junior Suite, 2 Double Beds
  • Superior Room, 1 King Bed

Location

  • In Romantic Zone
  • Playa de los Muertos - 1 min walk
  • Malecon - 24 min walk

What’s around

Landmarks

  • In Romantic Zone
  • Playa de los Muertos - 1 min walk
  • Malecon - 24 min walk
  • Olas Altas Street - 2 min walk
  • Los Muertos Pier - 4 min walk
  • Olas Altas Beach - 7 min walk
  • Conchas Chinas Beach - 11 min walk
  • Act ll Entertainment Stages - 11 min walk
  • Galeria Olinala - 11 min walk
  • Cuale Island - 13 min walk
  • Manuel Lepe House Museum - 13 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 33 min drive

At a glance

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • No onsite parking
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Ecotours nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Beach towels

Services

  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Tropicana
  • Hotel Tropicana Puerto Vallarta
  • Hotel Tropicana Hotel Puerto Vallarta
  • Hotel Tropicana Puerto Vallarta
  • Tropicana Puerto Vallarta
  • Hotel Tropicana Hotel
  • Tropicana Puerto Vallarta
  • Tropicana Hotel Puerto Vallarta

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between MXN 95 and MXN 140 for adults, and MXN 65 and MXN 85 for children (approximately)

Policies

Pool access available from 9 AM to 8:30 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Cleaning fee: MXN 25 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Tropicana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9 AM to 8:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Jorges Hideaway Shrimp Shack (3-min walk), Salud (3-min walk), and Cuates Cuetes (4-min walk).
  • No, this hotel doesn't have a casino, but Vallarta Casino (9-min drive) is nearby.
  • Have fun with nearby activities like horseback riding, mountain biking, and mountain climbing. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
7.6.Good.
  • 10.0.Exceptional

    neat and tidy

    The people were nice, the room was very clean, and a great setting on the beach! I only wish the pool would have been heated.

    Larry, 3 night trip with friends, Jan 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Outdated rooms

    Hotel looks very nice outside but it is outdated inside. Rooms are on very bad condition very small TV, they don’t have a safe, parts of the room Pain is coming out, dirty floors.. etc

    JOSE LUIS, 2 night trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great last minute trip

    Tropicana is always a great place to stay especially for location in old town. Although just a basic hotel, not a resort, it's always clean and the staff are usually great. The only issue we had all week was check-in. Hotels.com, for some reason, split the reservation it 2 so there was quite a lot of trying to explain that we were actually there for 6 nights and not 4. Even after it got figured out we had to go to the front desk after 4 days and re-check in which is something you don't want to do in the middle of the day while on vacation, the beach is a much better spot to be.

    David, 2 night trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    There is very limited parking, the menu in their restaurant is very poor. But the location and the building is great!

    Roberto, 3 night family trip, Dec 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Large room with balcony and ocean view Clean

    Andrew, 2 night trip, Dec 2, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Unacomodating and rude staff/policies

    It was very desapointing and a little stressful

    Luis, 2 night trip, Dec 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    First time here, want to return

    Not a luxury resort but very acceptable. Great location on the beach, which is wide and clean. Nice sized swimming pool. Easy walk to numerous restaurants and the Malecon shopping area . Ate at the hotel restaurant only once but it was very good. Rooms are basic, all tile, sparse decorations. AC worked great. Bathroom was spacious and plenty of hot water. Very nice staff. A refrigerator would have been nice.

    GARY, 4 night trip with friends, Nov 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Staff, waiters, cleaning lady were all very friendly

    7 night trip, Nov 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is perfect located; nearby all the tourist spots, awesome restaurants, and a beautiful beach a few steps away from the hotel.

    JoeDallas, 4 night family trip, Nov 24, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Surprised by unexpected additional hotel charges at check in. There is no internet available in rooms. To access internet required going in lobby. Building needs about 60 million dollar upgrade. First room walls were so thin i could here conversations in detail. I was awaken the first night to the loud sound of woman screaming in next room while engaged in sex. I requested to be moved to a quiet room.

    8 night trip, Nov 21, 2020

    Verified Expedia guest review

See all 941 reviews