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3-star hotel in Mazara del Vallo with restaurant and bar/lounge
I liked the spacious rooms and tasty decor throughout. The friendly staff made me feel at…
Oct 1, 2019
Two days stay in a confortable hotel, very nice room
Aug 15, 2019
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for EUR 15.0 per night
Cribs/Infant beds are available for EUR 5.0 per night
Babysitting/childcare is available for an extra charge
Pets are allowed for an extra charge of EUR 5 per pet, per night
Airport shuttle service is offered for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The reception staff did not speak any English luckily my partner could converse in Italian but getting information was extremely difficult. We booked a superior double overlooking the ocean we were allocated a room on the first floor which overlooked a dry dock and a white wall not the ocean view we exThe reception staff did not speak any English luckily my partner could converpected. When entering the room the temperature was 30 degrees there was no instructions on how to operate the A/C we had to go to reception she did not understand the problem but a man came later to show us the workings of the Air conditioning which was actually ineffectual. The receptionist and the staff member at breakfast spoke no English so ordering a cup of Tea was difficult. The receptionist and the team member in the early evening were more interested in messages on their mobile phones and having conversations on there mobiles than dealing with guests. The hotel is not situated in the town centre so be prepared to walk at least 1 km into town. There is no Taxi service to speak of, we tried to book a taxi via reception the night before our departure but there was no answer from the company the night reception guy was very helpful. In the end the owners husband gave us a ride to catch the bus to our next destination for 15 Euros. There are no restaurants in the vicinity of the hotel so you have to go into the town. It is disappointing as we were really looking forward to our stay at this hotel.
John, 2 night romance trip, Oct 8, 2018
Verified Hotels.com guest review
Consiglio di prenotare in questa struttura, pulizia ottima, il personale gentile, in questo momento di situazione di emergenza coronavirus la colazione è stata fatta in camera ottima idea
filippo, 1 night trip, Sep 11, 2020
Verified Hotels.com guest review
It was really great. Very helpful and the room classical nice and with all details. And very clean.
Teresa, 1 night romance trip, Sep 11, 2020
Verified Expedia guest review
L'hotel é in una zona di porto periferica con bar annesso e il nome Palace crea aspettative maggiori. La spiaggia non è molto distante. C'è stata un pó di confusione al check-in (ci hanno assegnata camera ancora non pronta e subito rassegnata un'altra). Le camere sono comode ma ad esempio non funziona telecomando, chiedo di verificare e cambiare batterie, senza successo. La colazione si fa al bar annesso ed è senza servizio, si prende il proprio caffè e cornetto e ci si siede ai tavoli. Con piccoli accorgimenti, c'è ampio spazio di miglioramento.
Raimondo, 1 night trip, Jul 25, 2020
Verified Hotels.com guest review
Esperienza positiva, hotel in posizione strategica a 1 km dalla spiaggia e dal centro. Camere grandi,pulizia soddisfacente. Unico neo assenza di bidet nel bagno x favorire però l'uso della struttura da parte dei disabili. Parcheggio libero e gratuito in strada. Personale cortese e disponibile
Andrea, 4 night trip, Jul 22, 2020
Verified Hotels.com guest review
Ho prenotato una stanza in questo hotel per una notte con mia moglie. Ottima posizione, prezzo e stile. Tuttavia nella stanza che ci e' stata data abbiamo notato la presenza di insetti, in particolare sul pavimento. A parte questo niente da dire. Il personale è stato cortese e la colazione ottima.
Carmelo, 1 night trip, Jul 18, 2020
Verified Hotels.com guest review
mi sono trovato bene, personale cordiale
Nicola, 1 night business trip, Jun 23, 2020
Verified Hotels.com guest review
Très bon hôtel proprenous y avons passé 2 nuits Pdj correct
jean, 2 night trip, Jan 9, 2020
Verified Hotels.com guest review
Cortesia e disponibilita' del personale, pulizia Location non ottimale
Erogg, 1 night romance trip, Oct 15, 2019
Verified Expedia guest review
Disponibilità e cordialità della reception... albergo ben arredato e pulito...letto comodo...camera spaziosa Buona la colazione...
2 night trip, Jul 25, 2019
Verified Expedia guest review
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