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Hotel Las Golondrinas

Photo gallery for Hotel Las Golondrinas

2 outdoor pools
Exterior
Deluxe Room | Hypo-allergenic bedding, down duvets, in-room safe, desk
Bar (on property)
Lobby

Overview of Hotel Las Golondrinas

Hotel Las Golondrinas

3.5 star property
3.5-star hotel with 2 outdoor pools, near Mamitas Beach

7.6/10 Good

230 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Av. Constituyentes, No. 178 Esq. calle 20, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • 2 outdoor pools
  • Breakfast available
  • Children's pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Full-sized fridge/freezer
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Mamitas Beach - 1 min drive
  • Playa del Carmen Maritime Terminal - 3 min drive
  • Playacar Golf Club - 5 min drive
  • Gran Coyote Golf - 5 min drive
  • El Camaleon Mayakoba Golf Course - 10 min drive
  • Ferry to Cozumel - 12 min drive
  • Tres Rios Ecopark - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Don Sirloin - 2 min walk
  • Suerte de Churro - 2 min walk
  • Los Bisquets Bisquets Obregón - 1 min walk
  • Las Helodias - 3 min walk
  • Sabrina – Tradizioni Italiane - 2 min walk
Map

About this property

Hotel Las Golondrinas

Hotel Las Golondrinas offers an airport shuttle (available 24 hours). After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. A children's pool, a terrace and a garden are other highlights. Fellow travellers like the WiFi and breakfast.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking within 16 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 220 for children
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children between the ages of 3 and 10 costs MXN 00

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Las Golondrinas Playa del Carmen
Hotel Las Golondrinas
Las Golondrinas Playa del Carmen
Las Golondrinas Hotel
Hotel Las Golondrinas Hotel
Hotel Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Hotel Playa del Carmen

Frequently asked questions

Does Hotel Las Golondrinas offer free cancellation for a full refund?
Yes, Hotel Las Golondrinas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Las Golondrinas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Las Golondrinas?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Las Golondrinas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Las Golondrinas?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Las Golondrinas?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Las Golondrinas?
You can check in from 3 PM - 11 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hotel Las Golondrinas and nearby?
Hotel Las Golondrinas has 2 outdoor pools and a garden.
Are there restaurants at or near Hotel Las Golondrinas?
Yes, there's an on-site restaurant.
Does Hotel Las Golondrinas have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Las Golondrinas like?
Hotel Las Golondrinas is in Downtown Playa del Carmen, a short 7-minute walk from Central Square and 8 minutes' walk from Mamitas Beach. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.
Verified Expedia guest review

8/10 Very good

I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!
Hikari, 1-night trip
Verified Expedia guest review

8/10 Very good

Maribel, 1-night trip
Verified Orbitz guest review

8/10 Very good

Gillian, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Great room for the price. Room reminded me of an airport hotel. Very basic. The room I was in only had a window that looked into the property so very little natural light. The staff was super friendly and attentive. The key cards weren’t working on the days that I stayed which was a little inconvenient but staff walked me to my room to let me in. Not a huge deal. Pools are in the shade most of the day but a very nice set up.
nicole, 2-night trip
Verified Expedia guest review

8/10 Very good

Quaint, unique property with very friendly, hard-working staff. The pool area makes you feel like you are in a jungle oasis. Room was very clean. The decore and fixtures are not the most up-to-date, but they are functional and well-maintained. Good location. In walking distance to 5th Ave, restaurants and stores.
Donique, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Edgar Paul, 8-night trip
Verified Expedia guest review

8/10 Very good

Above average hotel close to La Quinta
This hotel is slightly above average. The rooms are clean and it’s a nice area with easy access to “La Quinta.” I would stay here again but it certainly doesn’t deserve a 5 star. I would give it 3.75 stars out of 5. Pros: Clean rooms, quiet, 2 pools, beautiful setting, comfortable beds, and a very friendly bilingual staff. In-room safe. Decent hot-water. Cons: Slow or non-existent wifi. Check-in took more than 30 minutes. I had cancelled one night on my stay and the hotel initially tried to charge me a no-show even though I cancelled before the due time. The key system went down to all the rooms one day and everyone had to be let in by the check-in staff manually. Breakfast is more expensive than La Quinta which is 2 short blocks away. I would stay here again because the property is so nice and the staff is friendly, but they have some work to do. If they want to keep a high rating.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jerry, 1-night trip
Verified CheapTickets guest review

8/10 Very good

The hotel was close by to all the restaurants and 5ta avenida. We had drug stores and supermarkets close ata walking distance.
Xavier, 9-night family trip
Verified Expedia guest review