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The Henderson Castle

Photo gallery for The Henderson Castle

Exterior
Pool
Indoor/outdoor pool
Rooftop pool
Terrace/patio

Overview of The Henderson Castle

The Henderson Castle

3.5 star property
3.5-star ski B&B with winery, near Kalamazoo College

7.4/10 Good

246 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
100 Monroe Street, Kalamazoo, MI, 49006

Room options

About this area

What's nearby

  • In West Main HIll
  • Western Michigan University - 1 min drive

Getting around

  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive
  • Kalamazoo Transportation Center - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Saffron - 7 min walk
  • University Roadhouse - 9 min walk
  • Rasa Ria - 10 min walk
  • Comensoli's - 11 min walk
  • Ruggers Up and Under - 14 min walk

About this property

The Henderson Castle

The Henderson Castle features downhill skiing, cross-country skiing and sledging. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps or aromatherapy. Other highlights include 20 beach bars, a winery and a casino. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site antigen/rapid COVID-19 testing is available for a USD 20 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 10:00 AM - 8 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving after 10 PM will be charged an additional EUR 25 per hour.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 20 beach bars
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Yoga classes
  • Racquetball/squash
  • Sledging
  • Private winery tours
  • Winery release events
  • Beach nearby
  • Access to nearby health club
  • Free bikes nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ice skating nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (2691 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Golf caddy on site
  • Golf cart on site
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 1895
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • 18 holes of golf
  • Art gallery on site
  • Casino
  • Spa services
  • 25 casino gaming tables
  • 100 casino slot machines
  • 2 hot tubs
  • 4 casino VIP rooms
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vineyard
  • Winery on site
  • Wine-tasting room

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • French

Ski

  • Downhill skiing
  • Ski lifts nearby
  • Ski runs nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Private hot tub
  • In-room massage
  • Balcony
  • Garden
  • Fireplace
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floors

Freshen up

  • 17 bathrooms
  • Deep-soaking bath
  • Bath or shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Freezer
  • Microwave
  • Shared kitchen access
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Blender
  • Coffee grinder
  • Ice maker
  • High chair

More

  • Daily housekeeping
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 18.00 per accommodation, per stay
  • Resort fee inclusions:
    • Breakfast
    • Spa access (may be limited)
    • Internet access (may be limited)
    • In-room bottled water
    • In-room coffee
    • Self-parking

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge of USD 25.0 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25.0 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Cots/infant beds are available for USD 25 per night
  • Rollaway beds are available for USD 25 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas for unvaccinated guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

On-site antigen/rapid COVID-19 testing is available for a USD 20 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Henderson Castle B&B Kalamazoo
Henderson Castle B&B
Henderson Castle Kalamazoo
Henderson Castle
The Henderson Castle Kalamazoo
The Henderson Castle Bed & breakfast
The Henderson Castle Bed & breakfast Kalamazoo

Frequently asked questions

Does The Henderson Castle offer free cancellation for a full refund?
Yes, The Henderson Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Henderson Castle?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Henderson Castle?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 35 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Henderson Castle?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by The Henderson Castle?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at The Henderson Castle?
You can check in from 4 PM - anytime. There's a charge of USD 25.0 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.0 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Henderson Castle?
Yes, the 53820 square-foot casino features 100 slot machines and 25 gaming tables.
What is there to do at The Henderson Castle and nearby?
Have fun with on-site winter activities such as cross-country skiing and sledging. Additional recreation on-site includes racquetball/squash and yoga. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include 20 beach bars and a casino. The Henderson Castle also has a winery, a sauna and a steam room, as well as a picnic area, a garden and access to a nearby health club.
Are there restaurants at or near The Henderson Castle?
Yes, there's an on-site restaurant that offers French cuisine. Nearby restaurants include Saffron (7-min walk), University Roadhouse (9-min walk) and Rasa Ria (10-min walk).
Does The Henderson Castle have rooms with private hot tubs?
Yes, each room has a private hot tub and a deep soaking bath.
Does The Henderson Castle have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around The Henderson Castle like?
The Henderson Castle is a short 14-minute walk from Western Michigan University and 5 minutes' walk from Kalamazoo College.

Overall score and ratings

7.4

Good

7.7/10

Cleanliness

7.7/10

Staff & service

6.6/10

Amenities

7.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Exceptional

Sheri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bethany, 1-night trip
Verified Hotels.com guest review

6/10 Good

Know what you’re getting into
The policies are really strict and a bit frustrating. Also, one of the main attractions, the roof top deck & hot tub, is totally off limits if someone decides they want a massage. Consequently, my wife and I only got a couple minutes in the hot tub the whole trip. Don’t count on bringing anything you want to eat or drink, otherwise you’ll face a steep fine from The castle. That’s just one example of possible up-charges. You’ll find posted signs saying if you do this or that, expect upwards of a thousand dollars charged to your card. We ordered a vegan breakfast for the following morning which was pretty decent, if not a little bland. Can’t say for the non-veg options, but expect some sticker shock. Dinner dishes are roughly $35+ a plate. We had a mix of quality in staff we encountered. The middle aged heavyset bartender we had was a straight up creep, and left-handedly hit on women in front of their husbands. It’s a bummer, because the barroom is truly an incredible little place, and we didn’t care to stay more than the one drink we had. We tried to cash out, but the bartender disappeared for 20mins at a time to make cheese & cracker plates I guess? Most of the other staff were really sweet & easy going. The Tibetan room we stayed in was pretty large & comfy, but peeking into some of the other open rooms, a few seem pretty claustrophobic, so book carefully. Also, I had to force the castle to give us the price guaranteed here on Hotels.
1-night trip
Verified Hotels.com guest review

2/10 Poor

This property was misrepresented. It is nothing but a large run down house with leaky ceilings and faulty wiring. There were extension chords run across my metal headboard. The pipes and ceiling leaked in the bathroom. The grounds were all dug up. There was no wine tour. The rooftop spa area had old plastic wicker furniture without enough cushions. The place was so bad that I left in the middle of the night on my second night. The owner said that he would refund my money for that night and the next, but he didn't.
Kathleen, 3-night trip
Verified Expedia guest review

2/10 Poor

Jeffrey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

kraig, 2-night trip
Verified Expedia guest review

4/10 Fair

The description and photos of this property are misleading. The room description clearly said air conditioning, but my room had none, not even a fan. It was 80 degrees outside. The website says the bar is open at 4. We weren’t able to get drinks until 5:30 because the bartender didn’t show up until then. The wine was open and the bottle was dusty. It was stale and undrinkable. At night, my room was sweltering. I called the front desk. Now answer. Apparently the staff is completely gone at 10pm. I couldn’t stay there for three nights. I had to find another hotel at 11pm. Someone called me the next morning and I told the the situation. I demanded a refund. They told me the owner would call me. I haven’t heard from them 3 days later. Even Orbitz can’t get a response from them.
Todd, 3-night business trip
Verified Orbitz guest review

8/10 Very good

Henderson Castle
For an old historical home, it was well kept. The service was very helpful and accommodating with the limited staff available. Easy check in and check out. A pleasant stay all in all.
Nathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Italian room is excellent and good food at nearby restaurants. The Italian room jacuzzi tub was soothing and the shower was unbelievably relaxing. Thank you for a wonderful anniversary weekend!
Tommie, 2-night romance trip
Verified Expedia guest review