Riu Palace Pacifico All Inclusive

Photo gallery for Riu Palace Pacifico All Inclusive

Primary image
On the beach, sun-loungers, beach towels, scuba diving
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Nuevo Vallarta Beach

8.6/10 Fabulous

1,385 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 7 min walk
  • Paradise Plaza Shopping Center - 6 min drive
  • Splash Water Park Vallarta - 6 min drive
  • Nayar Vidanta Golf - 13 min drive
  • Marina Riviera Nayarit at La Cruz - 11 min drive
  • El Faro Lighthouse - 13 min drive
  • Vallarta Casino - 24 min drive
  • Destiladeras Beach - 18 min drive
  • Bay of Banderas - 15 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

About this property

Riu Palace Pacifico All Inclusive

At Riu Palace Pacifico All Inclusive, you can spend time at the beach relaxing on a sunlounger, plus you'll be within a five-minute walk of Nuevo Vallarta Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Dining choices include 5 restaurants, and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this upmarket property include a free kid's club, a poolside bar and a health club. Fellow travellers like the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 445 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Surfing/boogie boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Nice resort but the other Riu's are better!
The room was clean and nice. Another blanket for the bed would be great. The pillows were lumpy. Didn't get face clothes after the first 2 days. Had to call for toilet paper restock. The food was excellent. And the service at all restaurants and bars was great. The courtyard is beautiful. This resort is more expensive than the other 2 Rius (that we were granted access to from the Palace Pacifico). It's a peculiar strategy..... the Vallarta and Jalisco were much nicer, more modern, more energetic vibe. I wish we would have stayed at one of those. The white party was so much fun!
Karolyn, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Its beautiful my family love it .
Nestor, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Nicholas, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Jorge, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful resort, lots of great food and drinks. Everyone was friendly and kind. Wonderful vacation for sure. Beautiful place and pool.
Theresa, 7-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Millennium inc., 3-night trip
Verified Hotels.com guest review

6/10 Good

Not enough things to do. Not enough bathrooms. Food and service at La Toscana for dinner was terrible. Drinks were not very good either. Property was tired and worn out. Cleanliness and most of the staff were amazing.
Thomas Charles, 6-night family trip
Verified Expedia guest review

6/10 Good

Romelia M, 7-night trip
Verified Expedia guest review

8/10 Very good

Need bathrooms closer to pool area
Jacqueline, 4-night family trip
Verified Expedia guest review

8/10 Very good

Azin, 6-night trip
Verified Expedia guest review