Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive
All-inclusive beachfront property with spa, near Tres Rios Ecopark
- Free buffet breakfast, free WiFi, and free parking
- All (82)
- Exterior (23)
- Fitness/Leisure (16)
- Bar/Dining (21)
- Interior (7)
- Rooms (8)
- Other (7)
Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive
Beach
Beach
Beach
Pool
Outdoor Pool
Outdoor Pool
Club Sunset One bedroom - Guest Room
Club Sunset One bedroom - Guest Room
Junior Suite, 2 Double Beds - Guest Room
Club Sunset One bedroom - Guest Room
Junior Suite, 2 Double Beds - Guest Room View
Junior Suite, 2 Double Beds - Bathroom
Junior Suite Mangrove View With Balcony - Bathroom Sink
Property Grounds
Property Grounds
Outdoor Dining
Sports Bar
Sports Bar
Snack Bar
Snack Bar
Buffet
Spa
Interior Entrance
Lobby
Reception
Children’s Activities
Boating
Bicycling
Boating
Yoga
Yoga
Gym
Ballroom
Ballroom
Ballroom
Aerial View
Aerial View
Billiards
Beach
Outdoor Pool
Outdoor Pool
Pool
Junior Suite, 2 Double Beds - Guest Room
Lake
Exterior
Exterior detail
Hotel Bar
Hotel Bar
Restaurant
Dining
Restaurant
Sports Court
Gym
Ballroom
Outdoor Pool
Exterior
Exterior
Terrace/Patio
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Café
Exterior
Hotel Front
Exterior
Buffet
Breakfast Area
Restaurant
Property Grounds
Hotel Front
Hotel Front
Coffee Shop
Food Court
Restaurant
Courtyard
Property Grounds
Kayaking
Kayaking
Kayaking
Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive
[1/82]
Todo estuvo muy bien, muy buen servicio! Todos súper amables
The property has its age but the resort is very vibrant with a lot of things to do. It’s…
Hotels.com® Rewards
Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive
from €206- Junior Suite Mangrove View With Balcony
At a glance
Key facts
Size
- 257 rooms
- Arranged over 4 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is 11 AM
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Travelling with others
Children
- Babysitting/childcare*
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Free onsite self parking
Offsite
- Free theme park shuttle
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive
Does Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive offer free cancellation for a full refund? Yes, Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive? Yes, there's free self parking. Is there a pool at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive? Yes, there are 2 outdoor pools and a children's pool. Are pets allowed at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive? Sorry, pets aren't allowed. What are the check-in and check-out times at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive? You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available. Are there restaurants at or near Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive? Yes, there are 6 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include El Puerto (3.2 mi), Casa del Lago (3.3 mi), and Fairmont Mayakoba (3.4 mi). What is there to do at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive and nearby? Have fun with onsite activities like kayaking, snorkeling, and volleyball. Additional recreation onsite includes ecotours, yoga, and segway rentals. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive also has 2 poolside bars, 3 bars, and a private beach, as well as a sauna, a steam room, and a garden.
Recent reviews
Very Good 8.0 From 221 reviews
Good
The staff works very hard to give you a great experience. Gerry at the pool is a great entertainer and all the staff is exceptional. The resort itself is not large and the pools are nice. The facility does smell due to the river in the location and the food is bland. I would not stay there again and choose a different location.
Maria, us7 night family trip
Fair
no activities place smeal like shuewer beach close very dirty plastic thrash
us3 night trip with friends
Poor
There is no beach area it is all rock. The waves coming are black. The river running through the property smells like raw sewage.
Dewayne, us6 night family trip
Poor
No beach area. Waves are black and beach area smells. Carpet in the hallways. The hotel smelled of sewer. If you are looking for a beach stay in Mexico do not book this hotel. Very disappointed. We checked in explored the beach and immediately checked out. Now we are fighting to get a refund.
Tracey, us6 night family trip
Fair
We were disappointed with our one night stay. First off the beach was black, no way we we’re swimming in that. The kayaks and bikes weren’t available. The resort needs to disclose that if the the weather doesn’t permit those excursions will it be available. Our tv kept glitching and the hotel is a little outdated.
Terry, us2 night romance trip
Fair
It was just okay
Good was good. Bed was comfortable. Service was poor. Pool needed to be cleaned and renovated. Lagoon smells. Couldn’t kayak or bike because there was no room, yet people that got there after us got a reservation. Not impressed. Wouldn’t stay here again.
Katie, us4 night trip with friends
Very Good
Excelente hotel 👌 do not skip this happiness in your life.
Eduardo, us4 night trip
Poor
Lobby was decent..to many other probkems to list..i checked out after day 1 of a 4 night trip..cheap tickets has done nothing to help me get a refund!
Robert, us4 night family trip
Fair
its seems old property, not as big as other hotels in playa del carmen. Good pools but no beach to swim cause of hurricane i guess and really bad smell. Little variety of food and its the same food every day, doesnt taste good either. Drinks are horrible, really watery. Room are comfortable and clean BUT you can hear everything like literary everything. Staff is working hard thats probably the only plus of this hotel, everything else is Really disappointing. We been in playa del carmen before and this is the worst experience we had.
Natale, us9 night family trip
Exceptional
This hotel was great. Nice grounds and attentive staff, especially Victor who worked at the restaurant and Diego who did the cenote river tour. Not the hotel’s fault- but if you go into town, beware of vendors who lie about working at the hotel just because they can identify your hotel bracelet
Steve, us7 night family trip
