Best Western Inverness Palace Hotel & Spa

Photo gallery for Best Western Inverness Palace Hotel & Spa

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Indoor pool
Indoor pool
Indoor pool
Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Best Western Inverness Palace Hotel & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Best Western Inverness Palace Hotel & Spa

4.0 star property
4-star hotel in Inverness City Centre with spa and indoor pool

8.4/10 Very good

672 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
8 Ness Walk, Inverness, Scotland, IV3 5NG
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Inverness City Centre
  • Inverness Castle - 7 min drive

Getting around

  • Inverness (INV) - 23 min drive
  • Inverness Station - 11 min walk
  • Beauly Station - 16 min drive
  • Conon Bridge Station - 17 min drive

About this property

Best Western Inverness Palace Hotel & Spa

4-star eco-friendly hotel in the heart of Inverness City Centre
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a fireplace in the lobby at Best Western Inverness Palace Hotel & Spa. Indulge in a body scrub, aromatherapy and a manicure/pedicure at Sleeping Beauty Spa, the on-site spa. In addition to a bar and a fitness centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a 24-hour front desk and massage treatment rooms
  • Smoke-free property, a porter/bellboy and laundry services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Best Western Inverness Palace Hotel & Spa feature perks, such as 24-hour room service and Laptop workspace, as well as amenities, such as complimentary wireless Internet access. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Baby baths, free infant beds and travel cots
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

English, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (GBP 10 per stay)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu
  • Children's games
  • Baby bath

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Polish
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 14.95 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Valet parking costs GBP 10 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Inverness Best Western
Best Western Inverness Palace Hotel Inverness
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Western Inverness Palace Hotel And Spa
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Does Best Western Inverness Palace Hotel & Spa offer free cancellation for a full refund?
Yes, Best Western Inverness Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Inverness Palace Hotel & Spa?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Best Western Inverness Palace Hotel & Spa on 20 October 2022 start from €111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Inverness Palace Hotel & Spa?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Best Western Inverness Palace Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Best Western Inverness Palace Hotel & Spa?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Inverness Palace Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Best Western Inverness Palace Hotel & Spa?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Best Western Inverness Palace Hotel & Spa and nearby?
Best Western Inverness Palace Hotel & Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Best Western Inverness Palace Hotel & Spa?
Yes, there's an on-site restaurant that offers local cuisine. Nearby restaurants include So Coco (3-min walk), McGonagall's Steakhouse (4-min walk) and River House (4-min walk).
What's the area around Best Western Inverness Palace Hotel & Spa like?
Best Western Inverness Palace Hotel & Spa is located by the river in Inverness City Centre, a short 3-minute walk from Inverness Cathedral and 6 minutes' walk from Inverness Castle. Travellers say that the hotel is in a great location.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Fair

John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall, lovely stay!
It was lovely! Clean room with a comfortable bed. Nice location and friendly hotel staff. Only one complaint— we could hear people in the hallways and it was pretty loud. Seems as though there was no sound/noise buffering and it woke us up quite a bit. Other than that, it was a great stay!
Drew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Only problem i saw was in our room (006) the room was fresh, clean and tasteful until you lay in bed and looked up - there was a large ugly stain along a big length of the cornice - that could easily be fixed. It just took the shine off the room.
Phillip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in an excellent location. Redefined what a best western was. Want to come back just to stay here again, our view overlooked the river!
Kimberly, 1-night romance trip
Verified Expedia guest review

6/10 Good

Christopher, 2-night trip
Verified Expedia guest review

6/10 Good

Overall rooms were ok, Noise level from one floor to the other or in the hallway was above average and expectations. The restaurant food was plain. The service was great as staff was friendly and helpful. I would not necessarily recommend or discourage anyone to stay here, but by comparison to other hotels on the island, i would just say that the price is in line with the quality.
Lorenzo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice property with a wonderful spa. Location is convenient - can walk across the bridge to shops and restaurants. We were lucky to find one of the properties coveted parking spaces each time we parked. Breakfasts were a bit harried due to the large tour groups. The staff was wonderful and accommodating.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omayma, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, quiet, and conveniently located.
Mary, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was helpful and polite.
Lauri, 2-night trip with friends
Verified Expedia guest review