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All properties in Cancun (and vicinity), Quintana Roo, Mexico

Calypso Hotel Cancun

3-star hotel with 2 outdoor pools, near Tortuga Beach

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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7.4.Good.
  • Great staff service. Close to Xcaret tower and nice places to visit. Only less than 10min…

    Dec 29, 2020

  • The room is clean, the location is convenient, the service is good.

    Dec 16, 2020

See all 63 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Transport options
Walkable
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 125 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • Free cribs/infant beds
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Zona Hotelera
  • Tortuga Beach - 29 min walk
  • Langosta Beach - 13 min walk
  • Turtle Beach - 26 min walk
  • Jardín del Arte - 4 min walk
  • Escenica Tower - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Junior Suite

Location

  • In Zona Hotelera
  • Tortuga Beach - 29 min walk
  • Langosta Beach - 13 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 29 min walk
  • Langosta Beach - 13 min walk
  • Turtle Beach - 26 min walk
  • Jardín del Arte - 4 min walk
  • Escenica Tower - 19 min walk
  • Museum of Popular Mexican Art - 21 min walk
  • Las Perlas Beach - 21 min walk
  • Puerto Cancun Marina Town Center - 33 min walk
  • Cancun Golf Club at Pok Ta Pok - 2.4 mi / 3.9 km
  • Puerto Cancun Golf Course - 2.7 mi / 4.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 125 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests are asked to contact the property in advance with an estimated arrival time to arrange check-in.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Calypso Cancun
  • Calypso Hotel Cancun Hotel Cancun
  • Calypso Cancun Hotel
  • Calypso Hotel Cancun
  • Hotel Calypso Cancun
  • Calypso Hotel Cancun Hotel
  • Calypso Hotel Cancun Cancun

Optional extras

Continental breakfast is offered for an extra charge of USD 7.89 for adults and USD 7.0 for children (approximately)

Area shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Calypso Hotel Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, los girasoles offers international cuisine. Nearby restaurants include Padrino's Pizza Express (2.4 mi), La Palapa Belga (2.5 mi), and Sushi Go (2.5 mi).
  • No, this hotel doesn't have a casino, but PlayCity Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are both nearby.
  • Calypso Hotel Cancun has 2 outdoor pools and a picnic area, as well as a garden.
7.4.Good.
  • 8.0.Very Good

    Everything was nice , clean and big rooms,good price,very convenient.

    2 night family trip, Mar 20, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    The Hotel & Grounds were spotless. Service was great for breakfast. We enjoyed the older waiter who was excellent. On our first evening we just wanted a simple pepperoni & mushroom pizza. Well the young waiter changed the order. Then brought a dismal looking pizza which was refused. He managed to sell it to another table saying the mushrooms were free. He lied to both of us as well as the other table so it was my only time in years not to tip. So if you want a great breakfast it's fine. As for dinner make sure the young fellow has you food written as you want it.

    Gordon, 1 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    was ok nice to stay in calypso hotel...................................................................................................

    1 night trip, Jan 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Quiet. Very good to relax. It needs a little modern touch but in my opinion has what I need..good bed

    6 night trip, Dec 26, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Almost no internet in the room. Low pressure of shower water. Too many mosquitos in room, lobby and restaurant.

    3 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was perfect. The room very clean, a beautiful view from the room and the staff very profesional.

    Angela, 9 night trip with friends, Dec 24, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Not the greatest location..... needs refurbishment and better maintenance. Breakfast is terrible

    2 night trip, Dec 24, 2019

    Verified Expedia guest review

  • 2.0.Poor

    El trato fue poco amable, dijeron que la reservación era para dos y como éramos tres nos insultaron, Luego comprobaron si era correcta y no se disculparon. Nos sentimos tan incómodos que preferimos pagar otro alojamiento y el último día cuando pase a recoger parte del equipaje me obligaron a pagar un adicional por que me ayudó a bajar mi equipaje mi esposa y no estaba registrada.

    5 night family trip, Jul 4, 2019

    Verified Expedia guest review

  • 6.0.Good

    Check in process was very hard. Had to use google translate to communicate with receptionist. The hotel had not received the booking information when we arrived. Waited well over an hour in the lobby and decided to leave and come back. Finally got our room however it didn't have an adequate amount of towels and the shower head was broken. Water did not get hot and toilet barely flushed.

    1 night romance trip, May 27, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The hotel never had my reservation put in thr system for check so when I arrived I had to wait 35min.to only get a room that is 85 degrees with a ac unit that doesn't blow hard ac through the room or bathroom. So your sweating for 3hrs to cool down the room. Would have cancelled the reservation if I was able to get my full refund. AVOID THIS HOTEL. NOT WORTH THE PRICE

    1 night trip, May 25, 2019

    Verified Expedia guest review

See all 63 reviews