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All properties in Avenida Kukulkan, Cancun, Quintana Roo, Mexico
1 room, 2 adults

Calypso Hotel Cancun

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Beach nearby
  • Elevator
Blvd. Kukulcan Km. 4, Lote D-8, Zona Hotelera, Avenida Kukulkan, QROO, 77500, Mexico

3-star hotel with 2 outdoor pools, near Tortuga Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Beach nearby
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great staff service. Close to Xcaret tower and nice places to visit. Only less than 10min…Dec 29, 2020
  • The room is clean, the location is convenient, the service is good.Dec 16, 2020

Calypso Hotel Cancun

  • Standard Room
  • Junior Suite

What’s around Calypso Hotel Cancun

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 29 min walk
  • Langosta Beach - 13 min walk
  • Turtle Beach - 26 min walk
  • Jardín del Arte - 4 min walk
  • Escenica Tower - 19 min walk
  • Museum of Popular Mexican Art - 21 min walk
  • Las Perlas Beach - 21 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests are asked to contact the property in advance with an estimated arrival time to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Golfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Calypso Hotel Cancun’s small print

Also known as

  • Calypso Cancun
  • Calypso Hotel Cancun Hotel Cancun
  • Calypso Cancun Hotel
  • Calypso Hotel Cancun
  • Hotel Calypso Cancun
  • Calypso Hotel Cancun Hotel
  • Calypso Hotel Cancun Cancun

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Continental breakfast is offered for an extra charge of USD 7.89 for adults and USD 7.0 for children (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Calypso Hotel Cancun

  • Does Calypso Hotel Cancun offer free cancellation for a full refund?
    Yes, Calypso Hotel Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Calypso Hotel Cancun?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Calypso Hotel Cancun?
    Yes, there's free self parking.
  • Is there a pool at Calypso Hotel Cancun?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Calypso Hotel Cancun?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Calypso Hotel Cancun?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Calypso Hotel Cancun?
    Yes, los girasoles offers international cuisine. Nearby restaurants include Padrino's Pizza Express (2.4 mi), La Palapa Belga (2.5 mi), and Sushi Go (2.5 mi).
  • Is there an onsite casino at Calypso Hotel Cancun?
    No, this hotel doesn't have a casino, but PlayCity Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are both nearby.
  • What is there to do at Calypso Hotel Cancun and nearby?
    Calypso Hotel Cancun has 2 outdoor pools and a picnic area, as well as a garden.

Recent reviews

Good 7.4 From 65 reviews

Very Good 8.0
Everything was nice , clean and big rooms,good price,very convenient.
us2 night family trip
Exceptional 10.0
The Hotel & Grounds were spotless. Service was great for breakfast. We enjoyed the older waiter who was excellent. On our first evening we just wanted a simple pepperoni & mushroom pizza. Well the young waiter changed the order. Then brought a dismal looking pizza which was refused. He managed to sell it to another table saying the mushrooms were free. He lied to both of us as well as the other table so it was my only time in years not to tip. So if you want a great breakfast it's fine. As for dinner make sure the young fellow has you food written as you want it.
Gordon, ca1 night trip with friends
Exceptional 10.0
was ok nice to stay in calypso hotel...................................................................................................
us1 night trip
Exceptional 10.0
Quiet. Very good to relax. It needs a little modern touch but in my opinion has what I need..good bed
us6 night trip
Poor 2.0
Almost no internet in the room. Low pressure of shower water. Too many mosquitos in room, lobby and restaurant.
us3 night family trip
Exceptional 10.0
Everything was perfect. The room very clean, a beautiful view from the room and the staff very profesional.
Angela, gb9 night trip with friends
Fair 4.0
Not the greatest location..... needs refurbishment and better maintenance. Breakfast is terrible
gb2 night trip
Poor 2.0
El trato fue poco amable, dijeron que la reservación era para dos y como éramos tres nos insultaron, Luego comprobaron si era correcta y no se disculparon. Nos sentimos tan incómodos que preferimos pagar otro alojamiento y el último día cuando pase a recoger parte del equipaje me obligaron a pagar un adicional por que me ayudó a bajar mi equipaje mi esposa y no estaba registrada.
us5 night family trip
Good 6.0
Check in process was very hard. Had to use google translate to communicate with receptionist. The hotel had not received the booking information when we arrived. Waited well over an hour in the lobby and decided to leave and come back. Finally got our room however it didn't have an adequate amount of towels and the shower head was broken. Water did not get hot and toilet barely flushed.
us1 night romance trip
Fair 4.0
The hotel never had my reservation put in thr system for check so when I arrived I had to wait 35min.to only get a room that is 85 degrees with a ac unit that doesn't blow hard ac through the room or bathroom. So your sweating for 3hrs to cool down the room. Would have cancelled the reservation if I was able to get my full refund. AVOID THIS HOTEL. NOT WORTH THE PRICE
us1 night trip

Calypso Hotel Cancun