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Mercure Resort Hunter Valley Gardens

4.5 star property
Winery motel with full-service spa, connected to a shopping centre, near Hunter Valley Gardens

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Mercure Resort Hunter Valley Gardens

Photo gallery for Mercure Resort Hunter Valley Gardens

View from property
Exterior
Studio, 2 Double Beds
Indoor wedding
Studio, 2 Double Beds | Bathroom

Overview of Mercure Resort Hunter Valley Gardens

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Airport transfer
  • Free parking
  • Internet access
Map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Fridge
  • Connecting/adjoining rooms available

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds

Studio, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Hunter Valley Gardens - 1 min walk
  • Hope Estate - 2 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 53 min drive
  • Branxton Station - 15 min drive
  • Greta Station - 18 min drive
  • Lochinvar Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Enzo - 2 min drive
  • Goldfish Bar & Kitchen - 8 min walk
  • Peterson's Champagne House Ltd - 4 min drive
  • The Cellar Restaurant - 6 min walk
  • Blaxlands Inn - 15 min walk
Map

About this property

Mercure Resort Hunter Valley Gardens

A great choice for a stay in Pokolbin, Mercure Resort Hunter Valley Gardens features an airport shuttle and a winery. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and Elements Restaurant serves breakfast, lunch and dinner. Other highlights at this upmarket motel include an outdoor pool, a bar/lounge and a 24-hour health club.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Playground
  • Children's menu
  • Children's games

What to do

  • Basketball
  • Mini golf
  • Helicopter/aeroplane tours
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Segway hire/tours nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Bike hire
  • Pool loungers

Facilities

  • 9 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on-site
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Raised toilet seat
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 52-cm TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Elements Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 35.00 to 35.00 for adults and AUD 14.00 to 14.00 for children
  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of AUD 69.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per night
  • Rollaway beds are available for AUD 25.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens
Mercure Hotel Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Motel Pokolbin

Frequently asked questions

Does Mercure Resort Hunter Valley Gardens offer free cancellation for a full refund?
Yes, Mercure Resort Hunter Valley Gardens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Resort Hunter Valley Gardens?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Resort Hunter Valley Gardens?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Resort Hunter Valley Gardens?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Resort Hunter Valley Gardens?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Mercure Resort Hunter Valley Gardens?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Resort Hunter Valley Gardens?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 69.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Resort Hunter Valley Gardens and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball and helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mercure Resort Hunter Valley Gardens also has a winery, an outdoor pool and a 24-hour health club, as well as a sauna, an arcade and a garden.
Are there restaurants at or near Mercure Resort Hunter Valley Gardens?
Yes, Elements Restaurant offers garden views.
What's the area around Mercure Resort Hunter Valley Gardens like?
Mercure Resort Hunter Valley Gardens is a short 1-minute walk from Hunter Valley Gardens and 5 minutes' walk from Roche Estate.

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Thi, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property, this was my 2nd stay now. Close to everything.
Larissa, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Good experience
Great service and room experience. Wifi was rather weak but tv still able to connect. Roads got quite bumpy, good to have it smoothen and fixed. Great experience overall
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property, although showing its age in some respects, is located conveniently to shopping and restaurants as well as cheese and wine tasting outlets. Value for money here is good. Driveway into room parking bays needs potholes filled and our bathroom mirror frame was water damaged, these were minor negatives particularly as the shower facilities were the best I have encountered in any hotel. Room space is more than adequate. My wife and I have had short stays here twice and enjoyed dinner at the in-house restaurant, but have not had breakfast so can’t comment. We would definitely consider staying here again.
Alan, 1-night trip
Verified Expedia guest review

6/10 Good

Check in was really good but internet and shower were poor.
Tim, 1-night trip
Verified Wotif guest review

8/10 Very good

Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We love this place.
Margot, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ellen, 1-night trip
Verified Hotels.com guest review