4 stars, only because we stayed in private spa room, which makes it pretty special. If this were a “regular” room, I think it would only earn 3 stars. It is dated, but clean nonetheless. A few things that don’t make sense. No morning lobby coffee service (and no place nearby to walk to), but they do have in-room coffeemakers–a 12-cup Mr. Coffee for a 1-serving coffee packet. A 7-cup hot water kettle, but teabags aren’t provided. No plug nearby for either. We were using the desk plug for charging, so only alternative is on the floor.
Timer on the spa didn’t work. That area needs a small plastic table. Kind of icky to place your drink on the ground when you think of people’s feet being there first.
Toilet flushed only after holding handle. Room is spacious, but futon is awful–lumpy everywhere and if you recline, a bar hits your bottom/lower back. Only 1 chair in room. On the plus side, bed and pillows were comfy; fridge, freezer and microwave are provided; a/c was fine and not noisy.
Staff for the most part seemed friendly. My biggest peeve is they don’t clean room during your stay. Would have been nice to know that before we piled up our wet towels in the morning, to arrive back in the evening to find them exactly as we left them. ASK for your room to be cleaned.
Made an appointment at the spa, which is actually just a guest room converted to a spa. It is nice, but please tell me why I need to be in the lobby 30 minutes before my appointment and just sit in the lobby.